MAHALAKSHMI MARIAPPAN

Mechanicsburg, PA *****

Email: adh0g5@r.postjobfree.com Mobile: 864-***-**** / 864-***-****

EXECUTIVE SUMMARY

Result oriented IT professional with 10 years of experience in Financial Domain as Business analyst, Quality Assurance analyst in Mainframe technologies, Vision Plus, IBM-AS 400 & Web based Applications.

HIGHLIGHTS OF QUALIFICATIONS

·ISTQB certified Software Testing professional with extensive experience in Software Analysis, Design, Development and software testing of Client Server and Web Applications.

·Experience in Analyzing business requirements at all stages of software development life cycle models - predictive, adaptive such as Waterfall & Agile.

·Managing testing teams, utilizing HP and Rational testing tools (QTP, Quality Center, Clear Quest, Load Runner, Win Runner, Test Director)

·Strong experience in conducting Functional, Regression, User Acceptance Testing (UAT), Integration, Performance, System Testing and API Testing using Postman tool.

·Well versed in Test planning, Test Scenarios & Test case Design, Defect management, Root cause Analysis.

·Developed automated test scripts to pinpoint software defects & maintaining scripts.

·Having good knowledge of Selenium Automation, TestNg, Data Driven Testing, BDD Framework - Cucumber, POM frameworks and Mobile app testing.

·Experience in drafting BRDs by getting details of client's business requirements through workshops, workflow analysis and Interviews.

·Proficient in UML models and business processes and creating process flow diagrams, activity diagrams and use case diagrams.

·Worked as "Technical Analyst" in Consumer Banking - Cards Domain, Insurance Domain to Automate, Implement Business process improvement ideas to increase efficiency in terms of time and money.

·Used MS Excel’s pivot tables, spread sheets, filters, charts, graphs & macros to conduct data validation and data cleaning.

·Enjoyed working collaboratively with both Technical (Developers, Business Analysts) and Non-Technical (Clients, management) members.

·Quick learner with the ability to grasp and learn new technologies.

CERTIFICATIONS

Certifications

Organization

Achievement Year

ISTQB certified Software Tester (CTFL)

ISTQB

2016

Oracle Certified Java Professional (OCJP)

Oracle

2014

Microsoft Certified Technology Specialist (MCTS)

Microsoft

2013

EDUCATIONAL QUALIFICATION

Course

Institute/School

University/Board

Year

Grade

B.Tech

(CSE)

Erode Sengunthar Engineering College

Bharathiyar University, India

Apr 2004

Distinction

(76%)

HSC

Komarappa Sengunthar Hr Sec School

State Board, India

Apr 2000

Distinction

(83%)

SSLC

Komarappa Sengunthar Girls High School

State Board, India

Mar 1998

Distinction

(93%)

TECHNICAL SKILLSET8

Operating Systems

Windows 10, XP/7/8, MS DOS, Linux

Database

SQL Server, Oracle, IMS DB, DB2, MS Access

Scripting Languages

COBOL, JCL, VB script, VB 6.0, Java

Web Technologies

XML /XSLT, VB.NET, Web Services, HTML, Java Script, VB Script, JQuery

Testing Tools

QC, Test Director, Clear Quest, Bugzilla, QTP 9.2, Win Runner,JIRA

Version management tools

VSS, Rational Clear Case, Rational Team Concert, MS Visio

MS office package

Microsoft Excel, Word, Power Point, MS Access, Microsoft Project plan

AWARDS

·Warrior Award - For managing the time efficiently and meet deadlines in IBM-GBS at 2012.

·Business Champ - Award in Scope International Pvt Ltd for SIS implementation across the functional unit for the year 2008.

·Key Contributor - Award for excellence performance from Scope International Pvt Ltd at 2006.

Trainings

·Linux System Administration at NIIT

·Session on Test Management, Testing Process and Metrics, TFS

·Session on Basic Training on Mainframes, IMB DB, QTP, TAC model.

·Business continuity plan, Time Management

·Lean Six Sigma Green Belt ILT

·Insurance Industry Overview

PROFESSIONAL EXPERIENCE

3PD-ACS, ICTS (IBM India Pvt Ltd)

Client

TD Bank (Toronto Dominion Banking and Financial Group), Canada

Roles

Software Test Engineer

Duration

April 2011– June 2012

Project Abstract

Toronto-Dominion Bank Account services System was primarily designed and developed for customers to apply for a account opening using Web access through internet. The system was designed for easy access and application form fill-up procedures for the customers who intended to apply via Internet. The applications, filled out by the customers, were then submitted through GUI. The applications received were then downloaded to the Oracle database. The downloaded applications could be viewed by credit evaluators using TD bank ACS System Front which enabled further processing and finalizing of applications.

Tools & Technologies

Mainframe Testing (IMS-DC, IMS DB, DB2, COBOL, JCL) and Quality Center

Responsibilities

·Analysed business rules, data specs, Flow diagrams and Use cases to create Test scenarios, Test Data and Test Cases.

·Performed system testing and Database testing.

·Involved in Test execution, Bug tracking and Reporting.

·Prepared Test data.

·Reported and tracked the defects in QC and coordinated with the development team for quick fix of bugs at the release of each build of the application

·Daily backup and maintaining of databases attached to the test set

·Peer review of deliverables and log defects to Rational Clear Quest.

·Liaised with onshore team members to discuss progress of work packages and address issues.

OSO-ACS (IBM India Pvt Ltd)

Client

TD Bank, Canada

Roles

Software Test Engineer

Duration

March 2010– Apr 2011

Project Abstract

Totonto-Dominion Bank Account services System was primarily designed and developed for customers to apply for a account opening using Web access through internet. The system was designed for easy access and application form fill-up procedures for the customers who intended to apply via Internet. The applications, filled out by the customers, were then submitted through GUI. The applications received were then downloaded to the Oracle database. The downloaded applications could be viewed by credit evaluators using TD bank ACS System Front which enabled further processing and finalizing of applications.

Tools & Technologies

Mainframe Testing (IMS-DC, IMS DB, DB2, COBOL, and JCL) and QC, MS Visio 2007.

Responsibilities

·Participated in Business Requirements reviews with peers and business users to understand the functional requirements of the project.

·Created Test cases, Executing Tests, Test data preparation and setting up of testing environment.

·Prioritized test requirements and organized test cases accordingly as per the testing needs.

·Involved in system testing and system integration testing, Regression testing, BAT.

·Reported and tracked the defects in Quality Center and coordinated with the development team for quick fix of bugs at the release of each build of the application.

·Daily backup and maintaining of databases attached to the test set.

·Peer review of deliverables and log defects to Rational Clear Quest (RCQ).

·Performed the Database Integrity Testing using SQL.

·Worked with Postman tool for rest servicing testing.

·Assisted test closure activities such as archiving test ware, preparing Test Summary Report, Lessons learned Document, Items Transmittal Reports.

·Involved in Test Estimation, Metrics work.

·Liaised with onsite team members to discuss progress of work packages and address issues faced.

WAYFORWARD (HDFC Bank Ltd)

Role

Software Test Engineer (Asst. Manager Grade)

Duration

Aug 2009 - March 2010

Project Abstract

Wayforward is a web-based application to generate process and quality analysis reports in an easily customizable format based on the individual user needs. This application acts just like data warehousing application by pulling data from 10 different Card applications (Corporate Cards, Auto pay, Mini Cards, SMS Alerts, Smart pay, Data Convertor, Disputes) and it was designed to be easily scalable for future enhancements.

Tools & Technologies

Vision Plus (Mainframe Systems), SQL Server 2000, .Net 4.0, WAS Server, Microsoft Visio, Java Script, TFS.

Responsibilities

·Gathering and Understanding of business requirements from the application owners and end users. Liaising with TSG (Bank's technology group), vendor to address project activities.

·Involved in maintaining detailed plans and schedules to govern all testing activities, and delivering against these plans.

·Designed RTM, Test Plan, Test scenarios, Test cases.

·Involved in end to end Functionality, Usability, Performance testing and Bug tracking & Reporting using JIRA

·Testing tables, views, stored procedures, functions with the business logic in SQL Server 2000.

·Checking SQL jobs for Data migration from 12 applications which are executed at different intervals.

·Responsible for preparing Quality Metrics and reporting to project Manager.

·Involved in delivering regular, comprehensive Status Reporting at appropriate levels.

·Knowledge on SOAPUI tool to test web services couples with Wayforward.

·Gained knowledge of workflow management, client/server architectures.

·Involved in initiating brainstorming sessions and generating BRDs and then transferring the BRDs to SRS and FRD.

·Validating data by developing SQL queries and joints, Connected to DB using TOAD tool.

SIS - Scope Imaging Systems

Scope International Pvt Ltd., (Subsidiary of Standard Chartered Bank)

Roles

Technical Analyst (Mar 2005 - Aug 2009)

Business Support Engineer (Aug 2004 - Mar 2005)

Duration

Aug 2004 - Aug 2009

Tools & Technologies

ASP .Net, C#, Oracle / QTP, QC, MS Visio.

Responsibilities

·Coordinating all aspects of projects such as initiation, planning including, scheduling, task assignment and tracking, change Management, status reporting and risk management.

·Recognized by management as point of expertise to whom others look for guidance and direction in respect to relevant business, testing, development and operational environments.

·Handled all migration works of SIS as SPOC in the absence of team lead for approx. 8 months and received appreciation from functional head of CB.

·Acted as liaising between business and technology teams.

·Supported Process Improvements (LEAN) methodology & initiatives across CB Units..

·Created workflows for CB-BAU processes which were to be migrated to SIS.

·Creation of user profiles, ACL (access Rights) for appropriate users who would use SIS.

·Extensively involved in the planning, creation and control of the test environment(s).

·Prepared Use Cases, Activity, Sequence diagrams and Logical views using MS Visio, MS Office to provide clear concept of the requirements to the development team.

·Generated weekly reports for senior management, clarified issues and collaborated with team lead and development teams.

·Lead collaboration with business units to establish priorities for resolution of multiple system problems and issues

·Involved in Regression testing using QTP 9.2

·Creation of scenarios and end to end functionality Test Cases.

·Executed test cases and generated test case execution reports and peer reviews.

·Involved in Batch clean up, purging of Core SIS, SIS New Gen applications.

·Mentored new users of SIS and demonstrating awareness of the project. Managed team of 11 FTE’s.

·Involved in effective documentation and updating plans for testing and integration, in respect of complex and wide-ranging system changes.

·Facilitated new process unit which migrated to SIS from traditional AS400 applications.

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