Career Objective:

Seeking opportunity as Project Manager in an organization where my knowledge, practice and potential can be utilized and developed resulting in my individual growth as well as that of the organization I am associated with.

Technical Skills:

Base SAS 9.3, SAS SQL, SAS Enterprise Guide

SQL Server Management Studio (SSMS, SSIS, SRS),

Advanced Excel, VBA Macros, HTML, CSS.

Key Skills & Competencies:

Project Management

•Leading, tasking and developing other less experienced project staff.

•Knowledge of project management methodology.

•A good level of financial and commercial understanding.

•Ability to quickly solve day-to-day business problems.

•Building effective relationships with others.

•Able to manage client expectations effectively.

•Excellent communication, team -building and stakeholder management skills.

•Ability to recognize and respond to opportunities within the business.

•Project planning and implementation.

•Experience in a client-facing role.

Career:

A.Project Lead Saksoft Limited Dec 2019 till date

(Vendor for IDFC First Bank - Data & Analytics Dept.)

Responsibilities:

•Automating the day to day reports for the Operations and MIS teams.

•Create ETL jobs using SSIS.

•Report development using SSRS

•Use SAS and MSSQL to create stored procedures and functions

•Migrating the automation from SAS to MSSQL based on performance.

•Co-ordinate with the stake holders for updating the dashboards and performance review of the same.

•Creating SOP and Technical Specifications documents for automated process.

B.Sr. Associate Integreon Managed Solutions Pvt. Ltd. Jul 2019 to Dec 2019

Responsibilities:

•Automating the reports for Team leads using VBA. •

•Creating the Performance Review Dashboard

•Creating dashboards for regular reviews.

•Sharing Feedback /Ideas on data management.

•Assessing project issues and then developing solutions.

•Achieving stated project objectives.

•Assessing project issues and then developing solutions.

•Coordinating with clients to understand and deliver requirements.

C.Project Lead Saksoft India Ltd. Aug 2018 to Mar 2019

Responsibilities:

•Approving the scope of work, the plan and execute each element of a project.

•Achieving stated project objectives.

•Setting clear and attainable project objectives.

•Giving direction and support to project team.

•Providing project reports to the required standard and deadlines.

•Planning and coordinating resources and technical support.

•Assisting with contractual correspondence.

•Establishing, tracking, and maintaining project schedules.

•Monitoring new project information as it emerges.

•Tracking project deliverables using appropriate tools.

•Assessing project issues and then developing solutions.

D.Team Lead Express Cargo Ltd. Jun 2016 to Aug 2018

Responsibilities:

•MIS generating & publishing of customer queries & complaints

•Maintaining staffing data and MIS

•Email distribution (assignment) of complaints & queries to all available team members and make ensure TAT should be maintaining on priority of every individual case.

•Specially taking care of escalated and complaint which to be resolved on highly priority.

E.Sr. Consultant Saksoft India Ltd. Oct 2014 to Jun 2016

Responsibilities:

•Working on client location (Axis Bank) with various projects by using SAS tool.

•Developed new or modified existing SAS programs to load data from the source and create study specific datasets.

•Created reports in SAS and exported to Excel Spreadsheet.

•Strong ability to write SQL queries using PROC SQL.

•Customize the variables to user-defined formats using PROC FORMAT in printing reports.

•Experience in working with SAS ENTERPRISE GUIDE SOFTWARE for reporting and analytical tasks

•Expertise in using various SAS report generating procedures like PROC SQL, PROC FREQ, PROC TRANSPOSE, PROC SORT etc.

•Experience in performing ad hoc queries for various application and reports on a daily/weekly or monthly basis.

•Effective team player with strong communication & interpersonal skills.

•Performed data extraction, analysis and published results using SAS ENTERPRISE GUIDE.

•Working with various banking project and handing campaign.

•Created important data sets for the BIU team which used them for publishing Employee Dashboards.

F.Certification Specialist Accenture India Ltd. Oct 2009 to Aug 2014

Responsibilities:

•Performing ETL process.

•Reading data from source and preparing working dataset by using merging and appending.

•Uploading final datasets on server for the MIS team to generate reports.

•Performed user acceptance testing (UAT) to ensure reports operated effectively

•Report Development on SAS BI: Key Performance Indicators, Dashboards, and Campaign Conversions.

•Final QA of work done by the developers.

•Review of jobs received, negotiates timelines, jobs allocation, and Estimation.

•Weekly knowledge sharing sessions/cross trainings.

•Daily tracking of deliveries.

G.Team Leader Aditya Birla Minacs Ltd. Sep 2004 to Aug 2009

Responsibilities (MIS):

•Generating various reports and MIS like listed below to help team member to analysis the count of productivity for each of them.

•Also analysis and help to projection regarding required manpower (roaster). Daily MIS below (3 times In a day), daily volume data, higher interaction cases (Liabilities), Assignment and MIS for (Asset, Demat), CRM closure cases open in talisman, Un auctioned /left cases by team members, Transferred cases tracking, login and logout time report, total pending count at beginning of the day, Ageing wise pending cases reports (individual count), Counter wise data and additional report requested by senior on priority and timely bases.

•Making filters in talisman as per requirement and analysis.

Responsibilities (Operations):

•Hire train and motivate employee

•Manage Client interactions and management

•Manage program work force on a daily basis

•Team Performance Management

•SLA management on a day to day basis

•Team briefings

•Mentoring, Coaching and Feedback

•Quality management

Educational Qualification:

Bachelor of Commerce (2004)

Masters of Computer Application (currently pursuing)

Professional Qualification:

SAS Certified Base Programmer for SAS 9.3

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