Food Service Care
Resume:
Meaghan Elizabeth Lolmaugh DTR MHA BS AA
Boston, MA 02125
adh0dj@r.postjobfree.com
Work Experience:
Food Service Director, Bear Mountain, LLC at Mattapan Health and Rehab
Mattapan, Massachusetts April 2020-Present
Environment Description: 70 bed facility with residents ranging in age from 55-105 years old and staging of skilled nursing, memory care, and rehabilitation.
Personnel Functions: Provides primary direction and leadership for all customer service initiatives. Completes and posts work schedules. Maintains security in the Food Service Department and staff personnel records. Ensures that the team is fostering positive communications. Ensures staff assists in achieving stated resident satisfaction goals.
Financial Functions: Collaborates with the administrator to identify and develop new business initiatives. Develops annual department budget. Completes all reports per the prescribed deadlines.
Sanitation and Safety Functions: evaluates the production, safe handling and quality of all food prepared. Complies with health and sanitation regulations. Maintains a clean, sanitary working environment. Complies with regulatory agencies. Follows Infection Control policies and procedures. Passes DOH surveys without receiving tags.
Nutrition Related Functions: Adheres to facility confidentiality, HIPPAA and patient rights policies. Visits patients.
Quality Assurance and Performance Improvement (QAPI) Functions: Participates in Performance Improvement Program and on Performance Improvement teams.
Multi Unit Assistant of Dining Services, Morrison Community Living-
Indianapolis Metropolitan, Indiana (multiple units) June 2017- April 2020
Environment Description: 400 bed facility with residents ranging in age from 55-105 years old and staging of independent living, assisted living, skilled nursing, memory care, and rehabilitation.
Personnel Functions: Provides primary direction and leadership for all customer service initiatives. Completes and posts work schedules. Maintains security in the Food Service Department and staff personnel records. Ensures that the team is fostering positive communications. Ensures staff assists in achieving stated patient and customer satisfaction goals.
Financial Functions: Collaborates with the client to identify and develop new business initiatives. Develops annual department budget. Completes all reports per the prescribed deadlines.
Sanitation and Safety Functions: evaluates the production, safe handling and quality of all food prepared. Complies with health and sanitation regulations. Maintains a clean, sanitary working environment. Complies with regulatory agencies. Follows Infection Control policies and procedures. Passes DOH surveys without receiving tags.
Nutrition Related Functions: Adheres to facility confidentiality, HIPPAA and patient rights policies. Visits patients.
Quality Assurance and Performance Improvement (QAPI) Functions: Participates in Performance Improvement Program and on Performance Improvement teams.
Dietary Director, Ledgewood Manor-
Windham, Maine June 2016- June 2017
Environment Description: 65 bed facility with residents ranging in age from 55-105 years old and staging of skilled nursing, memory care, and rehabilitation.
Personnel Functions hires, disciplines, evaluates performance, and terminates dietary employees. Provides orientation, training, and work assignments. Writes schedules.
Menu and Production Functions: Ensures that the menu is served as written. Ensures that proper methods of food preparation are utilized. Ensures proper food production, good food appearance, proper food temperature, and portion control. Purchases foodstuffs within budgetary guidelines. Maintains accurate cost data.
Sanitation and Safety Functions: Instructs employees in the use, care, and cleaning of equipment. Ensures that cleaning schedules are developed and followed. Enforces all State sanitation regulations. Complies with regulatory agencies. Follows Infection Control policies and procedures. Passes DOH surveys without receiving tags.
Nutrition Related Functions: Enforces policies and procedures pertaining to nutritional care. Ensure that an initial nutritional screening or a nutritional assessment is completed for each resident. Ensure that the residents’ interviews are completed. Ensure that progress notes and care plans are updated. Participates in interdisciplinary care plan meeting and nutrition risk meeting. Works closely with the director of nurses and the physicians.
Quality Assurance and Performance Improvement (QAPI) Functions: maintaining continuous anticipatory and retrospective performance evaluations. Focuses on clinical nutritional care, quality of life, and resident choice. Maintains a supportive culture. Maintaining feedback systems and developing new benchmarks for improvement. Participating in Performance Improvement Projects (PIPs). Uses Root Cause Analysis.
Dietary Technician and Food Service Worker, Maine Veteran’s Homes (MVH) –
Bangor, Maine June 2013- June 2016
Environment Description: 200 bed facility with residents ranging in age from 55-105 years old and staging of assisted living, skilled nursing, memory care, and rehabilitation.
Personnel Functions: Assists Food Services Supervisor in orientation and competency testing. Conducts in-service education programs. Provides on-the-job instruction and for new techniques. Participates in department meetings, and development of policies and procedures.
Menu and Production Functions: Work with Food Service Supervisor and RD on quality control programs, menus, and recipes. Review therapeutic and regular diet plans/menus. Inspects trays for accuracy. Prepares cold foods, nourishments, salads, desserts, and specialty items.
Sanitation and Safety Functions: Washes dishes. Disposes of food and waste. Uses safe food handling practices. Cleans work area and equipment. Labels all food items stored. Complies with regulatory agencies. Follows Infection Control policies and procedures. Passes DOH surveys without receiving tags.
Nutrition Related Functions: Carries-out Registered Dietitian’s (RD) recommendations and assists RD in developing, documenting, communicating, implementing, and monitoring nutrition care plans. Visits and interviews newly admitted and established residents. Addresses special dietary needs with residents. Ensure that charted dietary progress notes are informative and descriptive. Participates in resident Interdisciplinary Team Meetings and completes paperwork, makes changes on diet cards and resident charts, and enters progress notes
Quality Assurance and Performance Improvement (QAPI) Functions: maintaining continuous anticipatory and retrospective performance evaluations. Focuses on clinical nutritional care, quality of life, and resident choice. Maintains a supportive culture. Maintaining feedback systems and developing new benchmarks for improvement. Participating in Performance Improvement Projects (PIPs). Use Root Cause Analysis.
Server, Culinary Institute of America-
Hyde Park, New York November 2011-March 2012
Cleaning tables, serving continental breakfast, and setting up the dining hall for events.
Education: Grand Canyon University- Arizona, CO. 2019.
Awarded Master of Business focused in Healthcare Administration
University of Maine- Orono, Maine. 2016.
Awarded Bachelor of Science in Food Science and Human Nutrition
Primary Minor in Psychology with a focus in eating disorders in athletes
Secondary Minor in English with a focus in analytical writing
Culinary Institute of America- Hyde Park, New York. 2012.
Awarded Associates of Arts in Culinary Arts
Languages: English- Fluent in all forms of communication
French- Basic understanding of written and spoken communication
Telugu- Beginner, studying for fluency
Professional Licenses, Registration, or Certifications:
Commission on Dietetic Registration- Chicago, Illinois. 2016.
Awarded Dietary Technician Registration
National Restaurant Association- Washington, DC. 2018.
Awarded Certificate of Serve Safety
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