Tammy Bitterman, CBM

Macomb, MI *****

586-***-****

adh0b1@r.postjobfree.com

Dear Sir or Madam:

If your leadership team could benefit from a vision-driven, enthusiastic, goal-focused HR professional with a proven history of innovation and achievement, look no further than the enclosed resume. After reading your requirements for your current Human Resources opening, I am certain of my ability to excel in this capacity.

Throughout my more than 20-year career and long-term association with a premier union manufacturing concern (Fortune 150), I have established a reputation as a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. My expertise encompasses all aspects of human resources, business development and administration, from controlling costs and maximizing revenues to harnessing team strengths to improve companywide performance. Further, my ability to build consensus among executive teams and stakeholders to promote transparency and influence positive change has been repeatedly proven. I look forward to bringing these strengths and more to your current team.

Please consider the following highlights of my qualifications:

Expertise developing and directing corporate human resources initiatives and programs.

Skill developing policy and managing staff recruiting, onboarding, and training.

Proven track record of effective collaboration with key internal and external stakeholders.

I look forward to meeting with you and learning more about your goals for this position and your organization. Until then, thank you for your consideration.

Tammy Bitterman, CBM

Tammy Bitterman, CBM

Macomb, MI 586-***-****

Director of Human Resources

20+ years of experience developing and directing corporate plans for effective HR functionality and training, development, and evaluation of staff

Senior Manager, focused on increasing profitability and productivity through continuous process improvement. History of progressive responsibilities servicing multiple site locations with both union and non-union employees. Expertise in talent acquisition, training and development, labor relations, and regulatory compliance. Skilled at reversing under-performing departments, setting effective operational policies and procedures. Articulate communicator, with proven track record of establishing solid relationships with key internal and external stakeholders to enhance organizational effectiveness.

Areas of Expertise

Talent Acquisition/Management

Interpersonal Skills

Benchmarking

Labor Relations - UAW

Performance Management

Contract Negotiation

Training & Development

Benefits Administration

Fiscal Control

Change Management

Compensation Management

Business Re-engineering

Professional Experience

THERAMATRIX PHYSICAL THERAPY, Pontiac, MI

Director, Human Resources & Company Privacy Officer, 2016 – 2018*

Directed smooth and profitable operation of human resources (HR) for two companies, 12 clinics, and 215 employees, establishing and maintaining full compliance with all HR requirements, including immigration. Transformed non-functioning department into productive division within six months; wrote and implemented Policies and Procedures manual and customized Employee Handbooks.

Designed, developed, and delivered training programs, including safety-related programs.

Managed recruiting, utilizing multiple channels; filled more than 35 positions in first 45 days with 2.5% turnover, cutting labor costs by 7.5%.

Negotiated benefits resulting in zero increase, leading successful 401(k) transfer and payroll provider change; implemented ACA reporting tool at cost saving of 17%.

Source alternative recruiting sites, saving $6,700 in first year.

Led continuous process improvements, implementing prescription drug carve-out program, resulting in decrease in premium by 17% in year one.

*Company ceased clinical operations.

WALKER HEALTHCARE, Bloomfield Hills, MI

Human Resources/Candidate Sourcing Manager, 2014 – 2015*

Managed recruiting processes for current/pipeline positions, playing key role in developing high performance culture.

Directed organizational development program recruiting and providing nationwide logistics for consultants to provide training in EMR and other IT functions.

Developed and administered employee on-boarding process, ensuring compliance with all corporate, state, and federal requirements.

*Company ceasedactive operations.

KELLY SERVICES OCG, Troy, MI

Manager, Sourcing Division, 2010 – 2012*

Manager for Outsourcing and Consulting Group of elite group of virtually based recruiters sourcing for specialty positions worldwide. Companies served included Bosch, Nike, Nissan, General Electric, Weatherford, and others.

Designed and developed strategic sourcing plans, recruiting candidates for high level programs.

Improved operational efficiency, implementing successful social media strategy, including online job fairs.

Cut submittal time by 15%, streamlining metrics program and promoting candidate-sharing mentality among team members, further reducing time to slate.

*Voluntary: Eldercare issue.

CARACO PHARMACEUTICAL LABORATORIES, Detroit, MI

Director, Human Resources, 2007 – 2009*

Supervised seven direct reports and oversaw creative programs that supported sourcing and hiring, allowing business to double in size from 300 to 700 employees during 18-month period. Implemented key measurements, significantly improving quality of labor pool and reducing turnover by 15% in same period.

Designed and developed variable compensation plans as key member of corporate compensation committee.

Led IT innovation, implementing customized self-service kiosk HRIS system, allowing real-time access.

Conducted successful labor contract negotiation within budgetary restrictions; maintained single digit benefit increases for three consecutive years.

Created template for distribution of "No Worker Left Behind" funding, utilized as benchmark by State of Michigan.

Achieved full compliance with Sarbanes-Oxley audit requirements within 60 days of audit.

Administered Compliance Hotline, leading investigations of irregularities (anonymously reported) and providing overview to external auditors.

Oversaw immigration compliance, collaborating with immigration attorneys to issue H1B, L-1, 2 and Green Card processing.

*Company closed by FDA pursuant to continued quality issues.

Additional Experience

LOGICACMG, INC. CONSULTING SERVICES GROUP, Manager, Human Resources, Southfield, MI

Tenure: 3.5 years (Division Closed)

Implemented human resources processes and programs, resulting in 62% reduction in turnover in 18 months, achieving ISO certification in 90 days, and boosting performance from last place to second place with primary customer.

KMART HOLDING CORPORATION, Manager, Special Projects and Recruiting, Human Resources, Troy, MI

Tenure: A one-year contract assignment.

Served on select team responsible for oversight of acquisition of Sears by Kmart Holding Corporation.

ALIGNMENT ASSOCIATES, Founder and Managing Partner, Oxford, Michigan

Tenure: 3 years (Company Sold)

Developed personalized consulting services and copyrighted unique and successful consulting model and multi-level materials, specializing in assisting clients to outperform their competition.

MASCOTECH CORPORATION, DIRECTOR, HR and OD (and predecessor positions), Royal Oak, Michigan

Tenure: 13 years (Company Acquired)

Began my career as an HR Representative and grew to become the primary human resources contact for six unionized and two non-unionized manufacturing facilities and ultimately for the IT division of a sister staffing firm, post acquisition efforts. Responsible for all human resources functions, including contract, grievance and legal defense, worker’s comp/safety, benefits and salary and bonus administration, employee relations, recruiting, retention. Served as recruiting “gatekeeper” for six facilities, with ultimate hire approval for all salaried candidates. Developed Western European recruiting strategy to facilitate required skill set acquisition. Created Corporate University representing 1000 employees, whose materials, processes and metrics were utilized as benchmarks for Corporation. Created and presented learning materials, participated in culture overhaul, created and implemented salaried succession planning and formal development.

Education

Bachelor of Science, Human Resources Management, KENNEDY-WESTERN UNIVERSITY

Certified Business Manager – Certification 1790, ASSOCIATION OF PROFESSIONALS IN BUSINESS MANAGEMENT

Master Coach Certification, MASCO/MASCOTECH CORPORATION

Awards – Masco/MascoTech Corporation - Human Resources Innovation Practitioner of the Year

– Kelly Services OCG – Nominated for President’s Leadership Award (Year One)

Member – Society for Human Resources Management, Political Action Committee

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