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Front Desk Customer Service

Location:
Lakewood, WA
Posted:
November 21, 2020

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Resume:

ELENA ROMANOVA

Child Care Assistant/Teacher

Tacoma, WA 98409

adh08e@r.postjobfree.com

253-***-****

Reliable worker with proven experience in customer service. Self- starter and safe- learner. Ready to work. Authorized to work in the US for any employer

Recruiter

JCC - Tacoma, WA

April 2018 to November 2020

Filling open positions

Screening candidates

Coordinating Interview

Employment negotiations

Data collection of employees to store it in a secure payroll software Front Desk Receptionist

SugaringLA - Los Angeles, CA

August 2017 to April 2018

Checking in/out clients

Confirming appointments over the phone, email, texts Consulting clients about the services and products Selling the products, memberships, gift cards to the customers Interacting with around 50-100 customers per day in the super-fast pace environment Managing the team members

Maintaining an appropriate salon's appearance

Smoothie Master/Cashier

Body Energy Club - Los Angeles, CA

March 2017 to August 2017

Making smoothies and other drinks

Keeping in head over 50 recipes

Multitasking in super fast-paced environment

Interacting with approximately 200 customers daily Building strong customer base through providing personalized product guidance Cleaning

Acting Teacher

Ocean Star LLC - Los Angeles, CA

April 2016 to April 2017

WORK EXPERIENCE

I was teaching Acting for children. The program has included exercises and games for Concentration, Social Activity, Good Memory, Attention, Physical Activity. Also, we worked for the Stage Speech and made Play Performances. Front Desk Receptionist

MassageinLA - Los Angeles, CA

June 2016 to July 2016

Greeted patients and offered some beverages upon arrival Scheduled appointments in person and over the phone Handled incoming and outgoing emails, texts

Rapidly solved problems

Operated printers and other office equipment

Handled input of guests into the building security system Kept the spa area clean and tidy

Training in Child Care Basics

Successful Solutions Professional LLC - Burley, WA April 2020 to July 2020

Bachelor's in Acting

The Russian Institute of Theatre Arts ( Diploma of specialist with Honors) 2011 to 2015

Bachelor's in Performing Arts

Moscow Region College of Arts

2004 to 2008

• Bilingual: Russian and EnglishAccomplished Speed Reading and Super Memory Courses;CPR/First Aid Certificate;Food Handler Card

• Teaching

• Front Desk

English - Fluent

Russian - Fluent

EDUCATION

SKILLS

LANGUAGES

CPR/AED: Adult,Child, Infant+ First Aid (BLS)

May 2020 to May 2022

Washington State Food Worker Card

May 2020 to May 2022

Child Care Basics

July 2020 to Present

This course the initial training requirement, recorded in MERIT for the following audiences: Center Child Care Providers or Mixed Group

Family Home Child Care Providers

STARS Approved Trainers

Bloodborne Pathogens and HIV AIDS(1)

June 2020 to June 2021

This course is a supplement training to be taken in conjunction with workplace specific bloodborne pathogens training. Disaster & Emergency Preparedness

June 2020 to Present

Learn how to be ready for emergencies and disasters in an early learning program. Child Care Basics (or equivalent) meets this requirement. CORE COMPETENCY: Health, Safety and Nutrition. Mandated Reporter- Recognising and Reporting Child Abuse June 2020 to Present

Learn how to recognize child abuse and neglect and your responsibilities as a mandated reporter. Child Care Basics ( or equivalent) meets this requirement CORE COMPETENCY: Health, Safety and Nutrition Families Experiencing Homelessness

June 2020 to Present

Learn strategies to provide compassion and support to a family experiencing homelessness. CORE COMPETENCY: Family and Community Partnerships.

Safe Sleep

June 2020 to Present

Learn about safe sleep practices for infants. Put infants to sleep on their back in a crib without loose blankets, toys or other items that could cause suffocation or over-heating. Early Childhood Development — Highly Proficient

CERTIFICATIONS AND LICENSES

ASSESSMENTS

June 2020

Knowledge of the development of children ages 0-3 and of ways to foster that development. Full results: Highly Proficient

Medical Receptionist Skills — Highly Proficient

January 2020

Managing physician schedules and maintaining accurate patient records. Full results: Highly Proficient

Customer Focus & Orientation — Expert

January 2020

Responding to customer situations with sensitivity. Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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