Fidel Pales
************@*****.***
LinkedIn Fidel Pales
Taif, KSA
PROFESSIONAL SUMMARY
To be part of Respectable Organization that will utilized my Culinary and Hospitality Management Skills.Allowing me to contribute my knowledge and experience to become an assets of one Company.
WORK EXPERIENCE
Franchise Restaurant Manager Mar 2020 - Present
Buffalo Wings and Rings Taif
Managing the entire Retaurant Operation from back of the house to Front of the house standard procedure. Maintaining the allocated budget of the store,Review the P and L, Local store marketing plan, Servsafe in store culture and hygiene, Maintenance, Staff appraisal and training plan,Inventory, Ordering, R and D roll out, and customer relation satisfaction with Restaurant core value and promise.
Restaurant Manager Oct 2017 - Oct 2019
Kudu Restaurant and food catering Jeddah
To oversee the store operation performance, P and L status, Cost control Management, people handling, Staff training procedures,Inventory management, Guest relation satisfaction, Administrative works and asset liabilities report.
Restaurant Branch Manager Nov 2015 - Dec 2016
Liwan Cafe Dammam
Responsible for over all operation of the cafe. Cost controlling,People Management, P and L, Inventory, Guest Relation, Quality Food Cleanliness and Food cultured at all times.
Kitchen Manager Apr 2013 - Mar 2015
Applebees Grill and Neighborhood Restaurant Jeddah
Delivered the vision and mission of the Restaurant,From Raw food to the table of the guest, Follow the standard procedure compliance the Sevsafe Food Protection with haccp approached. Purchasing, Inventory, Ordering, Menu planning and Food product roll out, Staff training and appraisal, Recruitment and manpower review, Maintain the store budget and Guest Experience Measurement profiling.
Restaurant Manager Sep 2011 - Oct 2012
Edarat International Doha
Responsible for all Restaurant Activities, Staff management,Cost Control, Maintenance issue,Customer Services and even Staff training Appraisal, Maintain the Restaurant profitability aspects and Build and Train deserving possible Management trainee.
Cafe Manager Dec 2009 - Dec 2010
Dr. Cafe Coffee International Riyadh
Responsible for the entire day to day operation of the cafe from serving breakfast to the late night duty hours.Maintaining the P and L business status, To be proud and happy to serve and support my team in executing our knowledgeable service in our ultimate place experience at all times.
Front of the House Manager Apr 2007 - Apr 2008
Pizzeria Uno Chicago grill Jeddah
Managed the entire dining area with 300 seating capacity.Maintain the floor with lively, friendly, energetic, high spirits,welcoming, smooth operation atmosphere for day to day visit of our guest and many reasons to come back again, Delivered good food,Quality of ingredients and certified cooks.
Restaurant Manager Dec 2004 - Nov 2006
Perkys Pizza Food concept USA Riyadh
Planning, Organization,Direct control and evaluate the operational function of the Restaurant.Developed and implement plans for the efficiently used of materials and labors to meet allocated store budget.
Asst. Restaurant Manager Oct 1999 - Nov 2001
Altazaj Chicken BBQ Jeddah
Assist the RM for the eye of the store Supervise the whole staff and Restaurant Facilities, Performing administrative and operational reports,Conduct employees advancement program Checking and audit the inventory and provide guest satisfaction.
EDUCATION
Bachelor of Science in Hotel and Restaurant Management Jun 1994 - Apr 1998
Lyceum of the Philippines University Manila, Philippines
The leading University in the Philippines The Lyceum with College of International in Tourism and Hospitality Management. Four Years bachelor program in Hotel and Restaurant Administration intensive education thru theoritical and Actual base teaching module for the students in small classroom approached. Learning, gain knowledge and experienced In the job training from different department of the Hotel and Restaurant even Event Management. Made the student ready to battle the real Hospitality world outside our comfort zone of our institution with international standard.
SKILLS
Has proven abilities to recognize and capitalized on market trends and assume the bottom line responsibility for strategic planning and forecasting. Demonstrates to training new personnel,Leading,coaching and motivates the team. Well versed in Maintaining high level of hygiene and sanitation of Dining and kitchen area. Proficiency handling and operates the Pos, Computer msword and excel and micros. Highly skilled both Front of the house and back of the house management.
PROFESSIONAL CREDENTIALS
•Servsafe Food Protection Manager Certification
VOLUNTEER WORK
Volunteer Mar 2020 - Present
Kaagapay OFW advocate Taif
We served our fellow Filipino who need help with any kind problem encounter with their employer, Maltreated, Some labor cases and food assistance during this present crisis of covid. We are non government organization with different individual here in Saudi Arabia even in Other parts of the world.
AWARDS AND HONOURS
Appreciation Award 2015
Appreciation Award for Maintaining the Monthly budget and Good P and L review with cash Incentive half of the salary.
Bronze medal awardee, Chefs on Parade award 1998,Cake decoration on the spot competition 1998
Yearly Competition the Chefs on Parade 98 both amateur and professional level. Even international and local competitor participation.
RESTAURANT, FOOD SERVICE, FOH,CAFE,CATERING,KITCHEN,CULINARY MANAGER
Position Related for International, Tourism and Hospitality Management.