Fialupe Auimatagi

**** * ***** **. *** *****

MIdvale UT 84047

adh07h@r.postjobfree.com

801-***-****

Career Summary:

● Accounts Receivables, Billing and Payment Processing. Posting details of transactions, keeping totals of accounts, monitoring accounts to ensure that payments are up to date, and reconciling billing vouchers and collections activities, sending reminders to overdue accounts.

● Post transactions in journals or use specialized accounting software to track account information.

● Submitting Invoices online/portal for payment.

Skills:

● Communications: Good written and presentation skills use proper grammar and have good speaking voice, strong communication skills.

● Interpersonal skills: Able to get along with co-workers and accepts supervision.

● Received position evaluation from previous supervisor.

● Flexible: Willing to try new things and am interested in improving efficiency on assigned task.

● Attention to detail: Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.

● Customer Service: Maintain punctuality in professional life. Execute task under pressure. Ability to interact with people. Ability to multi-task. Ability to solve problems in a calm manner.

● Accounts Receivable: Account balancing skills. Able to check, count and sort numbers.

● Processing and data entry skills. Problem analysis, use of judgment and ability to solve problems efficiently. Invoice billing online.

● Typing: 50 wpm.

Computer Skills:

● Software / Applications: Microsoft Office XP, Microsoft Office 2000, Excel, Outlook Express, Great Plains and Sales Force.

Education:

● South University online – Accounting

Associate Degree

Work Experience:

StubHub - Draper UT 10/2018 – 6/2020

Trust Operation Specialist

● Analyzing patterns and trends to identify fraud- Finding solutions for payment related issues for buyers and sellers

● Responding to Customers Service Dept or client regarding lost/stolen tickets

● Providing administrative tasks and duties as required Nationwide Security & Building Services Dec 2011 - 30 Apr 2018 Billing /AR Specialist

● Processed and submitting invoices for all products including: Service & Parts.

● Obtains and mails invoice copies for customers, as requested.

● Processed payment for performance/work orders.

● Researched and processed customer claims of invoice payment, chargebacks and returns.

● Answers accounts receivable phone inquiries and follows up.

● Calls and/or mails correspondence to customers as necessary in order to update customer accounts

● Monitor incoming payments, prepared various accounting statements and financial reports, acts as backup to other Accounting and Finance staff.

● Return customer calls within 24 hours to resolve any, and/or problems for resolution to senior management.

● Complies with the company's regulatory guidelines and corporate policies at all times. Front Row Sports March 2006 - May 2011

Accounts Receivable/Customer Service

● Processed credit card or e-check payments thru PayPal, Daily deposits, Resolved all PayPal, Ebay, Channel Advisor disputes

● Processed all walk in payments thru the corporate office.

● Answered questions regarding all payments made to Ebay and work closely with Customer Service regarding any questions buyers have regarding payments.

● Responsible for any and all calls from customers regarding issues and problems with purchases, payments and refunds etc.

● Trained new Customer Service and Shipping hires. SOS Staffing January 2004 - March 2006

Staffing Agent

● Worked various assignments as a Administrative Assistant. Then I was offered a Staffing Coordinator position with SOS Staffing.

● My responsibilities were answering phones, Data entry, Interviewing new applicants, Reviewing applications, Assisting clients with filling job orders, Skill marketing and assisting with payroll, filing etc. Organizational Skills:

● Ability to prioritize and manage time well

● Ability to accept responsibility and to make decisions References available upon request.

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