Assistant security manager
Resume:
MATHIEU adgzx6@r.postjobfree.com
HERVE +971*********
PEMPEME Satwa, DUBAI.UAE
NSANGOU
OBJECTIVE EXPERIENCE
To work in an environment which
encourages me to succeed and grow
professionally where I can utilize my
skills and knowledge appropriately.
SKILLS
-Computer(word,excel,office) -Team
building -Problem solving -Team player -
supervisor skills -Ability to work under
pressure Self motivated Leadership
skills
REFERENCE
Ahmad - "Damac properties"
Facilities manager
adgzx6@r.postjobfree.com
Tarek sadek - "Damac "
Security Manager JVC
adgzx6@r.postjobfree.com
Christian Nguembu - "WORLD FOOD
Program (WFP)"
Analyst
adgzx6@r.postjobfree.com
MBEYAP ABDOU - "PLan international"
Projet Manager
adgzx6@r.postjobfree.com
November2017 DAMAC
- October Assistant security
2020 manager
Manage several site
equipment checks. (
Sira safety rules ).
Report criminal
activity, site issues
and clients
complaints.
Ensure that all
occurrences,
incidents and
accidents are
properly recorded.
Strictly comply with
all established
security and safety
policies and
procedures.
Participate in all
emergency drills,
both planned and
unplanned.
Be aware of all
emergency drills
including ERT, CMT
drills..
Manage all access
passes for any and
all who require entry
to perimeter.
Formal training in
hotel services
Assist guests and
employees with
respect to safety,
security and hotel
operations. Initiate
and follow-up all
investigations of
crimes committed
against property and
persons.Be
continually alert for
the safety of all
employees and
guests, reporting any
unsafe conditions to
your immediate
supervisor; minimize
safety hazards by
following all safety
rules and
procedures.
o Follow hotel
grooming and dress
standards, including
wearing of a name
tag at all times;
ensure that all
department
members are in
compliance, also.
o Keep Manager fully
and promptly
informed of all
problems or matters
of significance.
o Initiate
investigations, write
incident and accident
reports, monitor
investigations to
their timely
conclusion and
ensure appropriate
follow-up with
guests, visitors and
employees,
documenting all
contacts.o
o Maintain accurate
records while
performing basic
office duties
including, but not
limited to, camera
monitoring, shift
activity log,
codebook, and
employee and guest
binder interaction.
o Assist guests and
employees with
respect to safety,
security and hotel
operations. Initiate
and follow-up all
investigations of
crimes committed
against property and
persons.
o Assist sick and
injured guests and
employees, ensuring
documentation and
disposition of
reports.
o Assist supervisor
in checking alarm
systems, safety and
fire equipment
systems and closely
monitoring security
of building doors,
service areas and
delivery areas.
DAMAC LUXURY
November2018 properties
- Guest relations/front
November2020 desk reception
*Part time duty
The Guest Services
Assistant is to provide
courteous and
professional service to
our guests and to offer
assistance as needed
during their stay. They
are to provide the
highest level of
recognition and
personalized service to
the guests. They are to
also assist the
Concierge duty and
Service Excellence
Manager in the day to
day operations and be
familiar with the hotel’s
standards, policies and
procedures.
Reported a safety
hazard regarding the
house wiring before any
dangerous
consequence could
transpire.
• Strategized cleaning
activities thereby
ensuring that no floor is
left unattended at any
point during the day.To
maintain personal
contact with guests and
act as hotel
ambassador to greet
and communicating
with guest at the lobby
totally familiar with
room amenities, layout,
rate structure, outlets
(e.g. operating hours,
menu, prices), facilities
and services offered in
the hotel
conversant with the
Front Office computer
program and its
application and
operation.
reply guest email
inquiries within given
timeframe
Giving directions to
attractions at
LEGOLAND, Dubai Parks
and Resorts as well as
local tourist spots for
entertainment, eatery,
shopping and etc.
Able to recommend
travel arrangements,
can help guest make
dining reservations.
aware of activities and
happenings in-house
e.g. entertainment,
promotions, conference
locations, banquet,
parties, etc.
Maintain the 1 stop
shop for all internal calls
and enquiries, room
assignment and guest
email correspondence.
be aware of all arrivals
and departures
especially the VIP
guests.
welcome as many
guests as possible upon
arrival at the hotel.
inspect rooms assigned
to VIP guests so as to
ensure that all requests
for special
arrangements are
attended to. (e.g. fruits,
special occasion set up
if any & etc)
handle guest
complaints or requests
and liaise with the
departments concerned
to ensure immediate
follow-up.
bid farewell to
departing guests
whenever possible.
make courtesy and
follow up calls where
needed to ensure
highest guest
satisfaction.
perform any other
duties as may be
directed by the Hotel
Excellence and Guest
Experience Manager.
January 2008 NGO(WFP,PAM,ACF,CRS
- Volunteer
Aougust2O17 -Livelihood,Food
safety,CBT,child
protection,VBG Focal
point
o Rapporte au
Coordinateur du
projet.
Assist personnel’s
and management on
general
administrative
matters: provide
advice and ensure
administrative
support as required.
Division/Unit/Project.
Manage confidential
management
records.
Make travel
arrangements for the
managers and
perform liaison
duties with partners
and other branches.
o Manages all issues
related to the project in
his area.
o Plan International
interface in the area on
behalf of the said
project.
Implementation,
control and
supervision of
Cash Base
Transfer Activities
(CBT EST,
Timangolo, Lolo,
kenzou / Nord,
Maroua, logone et
chari, Mayo
tsanaga, Mayo
sava, kousseri)
• Mobilize target
communities and
sensitize them to
project activities;
• Perform all tasks
related to the Cash
Base Transfer
activity that his
hierarchy may
entrust to him ...
EDUCATION
University yaounde2
2017 SOA Cameroon
Business administration
and Management
78%
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