Sales Executive Customer Care
Resume:
CAREER OBJECTIVE
AKHILA THANKARAJ
Flat No. ***
Al Kaitoob Building
Al Hamid Bin Abdullah Road
Fujairah, UAE
adgzvm@r.postjobfree.com
To work hard in the endeavor to gain success and growth both for myself and my workplace to enhance my knowledge, thereby contributing to the progress of the company. EXPERIENCE
● INFISOLS 02/12/2019 - 02/09/2020
ASSISTANT MANAGER (ACCOUNTS)
● Manage and oversee the daily operations of the accounting department including:
● month and end-year process
● accounts payable/receivable
● cash receipts
● general ledger
● payroll and utilities
● budgeting
● cash forecasting
● revenue and expenditure variance analysis
● capital assets reconciliations
● trust account statement reconciliations
● check runs
● fixed asset activity
● debt activity
● Monitor and analyze accounting data and produce financial reports or statements
● Establish and enforce proper accounting methods, policies and principles
● Coordinate and complete annual audits
● Provide recommendations
● Improve systems and procedures and initiate corrective actions
● Assign projects and direct staff to ensure compliance and accuracy
● Meet financial accounting objectives
● Establish and maintain fiscal files and records to document transactions
● STEPS ON WEB CONSULTANCY 01/09/2016 - 10/12/2017 HR EXECUTIVE:
● Analyze the need of the organization in terms of manpower.
● Make a proper plan to fulfill the need of organization.
● Fill the post of organizations by the recruitment drive.
● Understand the improving areas of organization by taking feedback timely.
● Make the coordination with the accounts department.
● Keep observing the employee's performance.
● Train the new employees.
● Client communication
● Employee relation
● Processing incoming mail
● Serving as a point of contact with benefit vendors/administrators
● Setting appointment and arrange meeting
● Maintaining calendars on the HR management team. TRAINING EXPERIENCE
● DC Books (16 days) Sales Executive for the 22nd International Book Fair (2015).
● Responsibilities :
● Manage the stall for Penguin.
● Customer care Inventory management Handled over 2 lakh customers Achievements Generated over 12 lakh sales.
PROJECTS
● Attrition analysis of Mahindra Finance (60 days) Academic project in Mahindra and Mahindra Financial Services Pvt Ltd. on the topic “Attrition Analysis of Mahindra Finance”
CERTIFICATION
● Volunteer at TiECON Kerala held at Le – Meridian Kochi on November 2016
● Academic internship study in EY under the open innovation team.
● Involved in B2B and B2C at the 22nd DC International Book fair held at Trivandrum.
● Workshops on advanced excel by The Strategist.
EDUCATION
● DC School of management and business studies, Trivandrum MBA (2016)
70%
● MES college, Marampally
Bcom (2013)
75%
PERSONAL STRENGTHS
● Possess effective communication skills, interpersonal skills, people management skills and a strong personality; this supports managing people of different levels and backgrounds efficiently.
● Strong analytical, problem solving mind, good strategic planner, can solve critical business situations in a proactive manner.
● Highly attitude, adaptable to demanding situations.
● Strong intuitive power, clear vision and far-sighted capabilities to provide solutions to positive needs arising out of speci c / unique requirements.
● Keep updated constantly with trends and practices in an area of specialization.
● Quick Learner.
● Motivator.
PERSONAL PROFILE
● Date of Birth : 01/04/1992
● Marital Status : Married
● Nationality : Indian
● Known Languages : English, Malayalam
● Passport : R6346737
● Visa Status : Spouse Visa
DECLARATION
I hereby declare that the above mentioned information is correct up to my knowledge and I will solely be responsible for any discrepancy found in them. Date : 27/09/2020
Place : Fujairah
AKHILA THANKARAJ
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