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Sales Customer Care

Location:
Dubai, United Arab Emirates
Salary:
2500 - 3000
Posted:
October 15, 2020

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Resume:

RICHARD R. DELA CRUZ

Al Satwa, Dubai, U.A.E Mobile no: +971*********

Email add: adgzu7@r.postjobfree.com

CAREER OBJECTIVE:

To obtain a long-term position within a progressive company wherein my skills, potentials & knowledge will be enhanced and fully utilized.

EMPLOYMENT RECORD:

Sales Associate/Store Keeper/Cashier Attendant (Oct. 2013 - Sept.2020)

AL BOOM MARINE DUBAI UAE

BEYOND THE BEACH

(Outlet Mall, Golden Mile 1, DFC souk )

BRANDS: OAKLEY, RIPCURL, ONIELL, NEW ERA, GO PRO

Duties and Responsibilities:

Understanding and providing assistance in satisfying customer needs or queries about products, prices, and services.

Advising customer on product best suits to their needs.

Achieving the sales target and focus on increasing sales by advanced sales techniques.

Focusing on up-selling/cross-selling.

Maintain customer relationship in order to build long team and brand loyalty.

Handling new launches, promotion of product and visual merchandising.

Maintaining general cleanliness, hygiene standards and visual display.

Coordinating with customer care centre for after sales services.

Generating Daily sales report.

Following all company procedures in ordering cash handling and other common practices.

Cashier Attendant

Ensure that the prices are updated regularly in the system.

Ensure counting of cash after the last customer leaves the showroom.

Ensure proper rates/denominations currencies.

Conduct security checks for the currency/credit cards/cheque etc. when required.

Greet & inform the customer about Gift voucher, extended warranty, various promotions, etc.

Count and sort coins and wrap currency appropriately

Ensure that all stationary and carriers bags are present at their section prior to the opening.

Ensure housekeeping standards within the cashier counter as per the company standards.

Count the float for his/her designated till prior to opening and closing to ensure accurate accounting.

Store Keeper

Taking account of incoming and outgoing of goods in the store.

Monitor stock and inventory levels.

Supervise the flow of goods between storage and the shop floor.

Prepare new items to be displayed.

Keeping eagle's eyes on the stocks of goods available in the stores.

Making requests of goods in time which are not stocks.

Authorizing on the store requisition after verifying requested items.

Preparing the list of fast moving / slow moving items and not usable materials.

Maintaining proper documents like receipt and issue.

Arranging good housekeeping every day in the stores and warehouse.

Verifying incoming / outgoing & daily stock on hand

Follow the delivery schedule as per purchase order

SALES ASSOCIATE (Sept 2008 – Sept 2013)

AL MAYA GROUP, TRADING, Dubai U.A.E BHS - BRITISH HOME STORE

SALES MERCHANDISER (Feb 2007 – July 2008)

TRIDENT SUPERMARKET, MANILA,PHILIPPINES

PROFILE:

Adapts to various cultural & socio-economic backgrounds.

Committed, determined, & passionate person in providing quality service to people

Punctual and diligent person.

Ability to work under pressure, effectively and efficiently.

Willing to be trained and open to new ideas and criticisms.

Ability to socialize and maintain positive relationships with people.

ADDITIONAL TRAINING

Training for using the touch screen POS - BHS (December 2009)

1st Quarterly Sales Associate Seminar – GNC (March 2004)

ACADEMIC RECORD

Technological Institute of the Philippines,BS- Marine Transportation (1997- 2001)

Manual A.Roxas High School, Philippines (1993-1997)

PERSONAL DATA

Date of Birth : May 27, 1980

Visa Status : Residence Visa

Nationality : Filipino

Marital status : Married

STRENGTHS:

Excellent interpersonal and team skills.

Strong understanding of customer requirements.

Well organized and proficient with details

Career oriented: honest, responsible and dedicated.

Target-driven

REFERENCES

Reference will be furnished on demand.



Contact this candidate