Building business relationships by identifying and selling prospects; maintaining relationships with clients; providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
EDUCATION WORK EXPERIENCE
Mechanical Engineering B.Eng.
Michael Okpara University
2017 - 2019
Creative Thinking, Effectiveness, Productivity
Analyzing Issues, Decision Making, Project Management, Strategic
Collaboration, Delegation, Goal Setting, Group Leadership HOBBIES & INTERESTS
Understand automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and
Qualify buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrate automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Close sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Provide sales management information by completing reports. Update job knowledge by participating in educational opportunities; reading professional publications.
Enhance dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Concierge
2015 – 2016
All Season Hotel
Served as the guest's liaison for hotel services.
Assist the guest- over inquiries concerning in-hotel or off-premises attractions, facilities, services, or activities.
DUTIES AND RESPONSIBILITIES:
Develop a strong knowledge of the hotel's facilities and services and of the surrounding community.
Provide guests with information about attractions, facilities, services, and activities in or outside the property.
Make guest reservations for air or other forms of transportation when requested.
Obtain necessary itinerary tickets.
Ensure proper use of the telephone etiquette standards.
Oversee the concierge operations, door attendants, bellmen, valet and to supervise the area ensuring that all standards and procedures are fully known and followed.
Ensure that all necessary equipment is maintained properly with sufficient stock for day-to-day operations.
Ensure that all sections have proper coverage of staff at all times.
Ensure that guest luggage records are accurately maintained and all special requests are met.
Process and deliver messages for Guests.
Deliver and safely store Guest luggage.
Stay current and up to date with all hotel services as well as daily VIP requests and special events.
Ensure orderliness and safety guidelines around the lobby and front door areas.
Provide support to Management as required, in cases of emergency.
Coordinate guest requests for special services or equipment with the appropriate department.
Handle guest complaints and solve problem to the degree possible.
Self-motivation Decision Making