Assistant Customer

NUR LISA BINTI MARZUKI

A-**-**, BLOK TULIP, PPR UDA UTAMA, JALAN UDA UTAMA 4/1,

BANDAR UDA UTAMA, 81200 JOHOR BAHRU JOHOR.

(HP): +601******** Email: adgzeg@r.postjobfree.com

Personal Particular

Identity card No: 920***-**-****

Date of Birth: June 3rd 1992

Place of Birth : Johor Bahru

Sex: Female

Marital Status: Married

Race: Malay

Religion: Islam

Nationality: Malaysian

Possess Own Transport: Yes

Language Skills

1. Malay Language : Excellent (Written and Spoken) 2. English : Average (Written and Spoken

Skills and Strength

1. Proficient in Microsoft Office Access, Excel, Power Point & Word 2. Average in using SAP System

3. Skill in handling office administrative task.

4. Typing with competence.

5. Adaptive to new working environment

6. Strongly willing to learn of something new.

7. Willing to work in team or individual.

Educational Background

1. 2010-2013

Politeknik Sultan Salahuddin Abdul Aziz Shah, Shah Alam Diploma in International Business

2. 2008-2009

Sekolah Menengah Teknik Perdagangan Johor Bahru Johor Sijil Pelajaran Malaysia (SPM in Pengurusan Teknologi Pejabat) Job Experience

Name of Company: Celestica Electronics (M) Sdn Bhd Duration: August 2017 till present

Position: Import Export Administration

Job Scope:

1. Responsible in daily administration task. (Filling, Data Entry, Preparing DO’s And Invoice) 2. Responsible in term liaise with forwarding agent about K2 and Resit Rasmi original copy. 3. Responsible in term of preparing sample for GST Report. 4. Responsible in term of preparing GPB of shipment. 5. Responsible in to make sure all transaction done on the day before Physical Inventory day. Name of Company: Binaan Intuisi Sdn Bhd

Duration: 2016 till 2017

Position: Finance cum Admin Assistant.

Job Scope:

1. Responsible in daily administration task. (FILLING, DATA ENTRY) 2. Responsible in term liaise with government sector like MBJB, KWSP, LHDN, Custom, and Perkeso. 3. Responsible in preparing timesheet, payslip, and any data or task related with staff. 4. Responsible in preparing list of required materials, tools and equipment. 5. Responsible in preparing purchase orders to obtain materials, tools and equipment. 6. Liases with customers, suppliers, the operation department and maintenance employees to ensure all workers, materials and machinery will be available when required. 7. Troubleshoots problems that occur during production, including staff shortages and machinery malfunctions.

8. Collect and assesses data about the production and team’s performance. 9. Organizes project paperwork, including purchase orders and maintains records. Name of Company: GCH Retail (M) Sdn Bhd (Giant Hypermarket Tampoi JB) Duration: 2013 until 2016

Position: 1) Assistant Department Head of Good Receiving Job Scope:

1. Responsible for all functions and paperwork relating to receiving. 2. Responsible as well as verifying that stock in are correct and that no items damaged. 3. Responsible for monitoring the returns process. 4. Verify receipts and log them according to the required procedures. 5. Assist management in recycling stock in warehouse. 6. Safely utilize power jacks to move warehouse stocks according to proper safety instruction and as directed

2) Department Head of Customer Services.

1. Responsible to resolve customer complaint via phone, email, also at counter. 2. Greet customer warmly and ascertain problem or reason for calling. 3. Assist customer with any placement of orders, refunds or exchanges. 4. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Curricular Activities/Course

• First Aider Team in Celestica Electronics (M) Sdn Bhd with Training Course

• Microsoft Office, Excel, Power Point, Excel, (Intermediate)

• Participant for Rumah Seri Kenangan Cheras Kajang Charity.

• Distinction in UBSJ (Account Software)

• Participant in Perkhemahan Kor Kadet Polis Sekolah-Sekolah Menengah Teknik Zon Selatan Tahun 2009.

References

Name: Mr. Anizan Bin Musa

Position: Import Export Associates.

Company: Celestica Electronics (M) Sdn Bhd

Phone No: 019-*******

Name: Noorlinayati Binti Mok Parin

Position: Import Export Associates

Company: Celestica AMS Sdn Bhd

Phone No: 013-*******

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