SHARON BOTHELLO
** ********* ****** *******, **, M3C 3A3 647-***-**** **************@*******.***
OBJECTIVE
I am a driven, highly motivated seeking a rewarding position in an established, innovative organization with honorable core values. This will allow me to both further utilize my skills, experience in the business environment offering increasing levels of responsibility and advancement and to acquire new abilities.
CORE STRENGHTS
I thrive in both collaborative and independent work environments, and meet demanding priorities with composure, focus, and patience. Reputation for dependability, dedication and enthusiasm. Able to build strong working relationships with clients and co-workers. Follow-through/follow-up skills, detailed oriented
TECHNICAL SKILLS
Microsoft Certified Professional (MCP)
Applications: MS Excel / MS Word, / Power Point, / Outlook.
Data Entry: Alpha-numeric (Strokes per Hour): 12,000 sph
Computerized Diploma in International Airlines & Travel Management (DIATM)
PROFESSIONAL EXPERIENCE
Kantar TNS –Asst. Offline Project Manager Aug 2018-Sept 2020
DUTIES
Working with supervision, following instructions and established standards and practices, main duties and responsibilities include:
1.Arrange product acquisition
2.Shipping and receiving duties
3.Questionnaire booking in responsibility
4.Oversight of temporary staff
5.Conduct quality audits of completed questionnaires and create report of findings
6.Liaison between end client and IT regarding technical issues
7.Assist in advising on questionnaire wording for optimum execution
8.Using Excel/Visual Basic, create and maintain reports for monitoring a variety of performance and production metrics
9.Incentive reimbursement management
10.Other duties, as assigned
Kantar TNS –Operations Clerk Jul 2013-July 2017
Receipt and processing of incoming mail:
Retrieve RFIDs and perform a check against a list of high priority returns.
Conduct archiving and weekly audits of test items.
RFID Management:
Manage inbound RFIDs, battery testing/manufacturer servicing, weekly stock availability for mail prep. Prepare failed RFIDs for shipping to be refurbished.
Receive refurbished RFIDs, create and apply labels and update status. Correct issues as they arise.
Data entry/archiving:
Entry of Canada Post-delivery information into online system.
Collect and organize completed batches into storage boxes and label them into off-site storage filing system.
Arrange for pickup of boxes for off-site storage.
Envelope Data Entry (EDE):
Perform data entry of key envelope marking and classification for archiving.
Print Prep files for the mail prep team. Ensure this available when needed so as not to delay the preparation of outgoing packs.
Provide cross-training/back-up on all operational aspects of the study, including mail prep, archiving, inbound mail processing, RFIDs, item pulling.
General Clerk
Mail preparation - prepare mail test items according to allocation and quality procedures and aggregate into sender packs for dispatch
Other general clerical duties, as assigned which included reception duties, data entry/archiving
Provide coordination assistance to departments for projects, paying special attention to scanning, verifying and editing documents. Provide translation for documents Arabic/English.
Maple Leaf College of Business & Technology - Front Desk Receptionist Mar -May 2012
Served as first point of contact for students, faculty and staff calling or visiting the main administrative office. Efficiently operated campus switchboard and provided prompt,
courteous and knowledgeable assistance.
Performed regular clerical and data entry duties, preparing correspondence and reports as requested by supervisor and composing draft letters following established formats. Proof read all materials for accuracy prior to supervisory review and signature
Maintained electronic and hard copy filing systems making certain they are accurate
timely and easily retrieved
Monitored and logged staff attendance electronically and transmits attendance data to payroll
Maintains contact with members and the general public to give and obtain information either in response to inquiries or as instructed by supervisors
TRANE - Front Desk Receptionist Jun-Aug 2011
Switchboard operations including professionally and promptly answered telephone calls to reflect professional corporate image, taking messages and routing calls to the appropriate team member.
Provide assistance with faxing, filing ad copying projects.
Handled all customer correspondences for recruiters in a busy office setting
CANADIAN COLLEGE OF NATUROPATHIC MEDICINE (CCNM) - Data Entry Clerk May–Jun 2011
Responsible for preparing data entry for computer entry, maintaining databases, entering
customer data, processing customer source documents,
Reviewed and processed documents for accuracy as well as corrected errors return
documents to source or enter missing data.
Compiled spreadsheets by combining data from various systems
Efficiently handled voluminous data entry task within deadline
Able to quickly adapt to new software for reports generations and other clerical work tasks
AINSWORTH INC. - Receptionist/Office Assistant Mar-Apr 2011
Maintaining the official records of the company.
Responsible for greeting the business’s visitors.
Responsible for answering all the incoming calls and routes them to their appropriate
recipient.
Responsible for handling telephonic system, scanner, printer and distribution of mails.
Responsible for creating and maintaining spreadsheets, word documents and entering the
data into a customer relation database.
JUVENILE DIABETIC RESEARCH FOUNDATION (JDRF) -Receptionist Oct 2010 -Feb 2011
Managed incoming and outgoing mail and deliveries.
Imparted administrative support and supervised head office reception area.
Handled Administration Request Forms
Accounts Payable Clerk
Handled corporate credit card reports and tax documents
Handled invoice batches into A/P accounting software
Created check runs based, and processed vendor statements.
Coped with tight deadlines.
Sunnybrook Hospital - Data Administrator Aug –Sept. 2010
Maintained paper and electronic files and provided the required data to the department in accordance to the Standard Operating Procedures manuals.
Developed a safe interface to transmit the data accurately and precisely to the multiple
systems.
Performed system audits on the data to ascertain its accuracy at all times.
Modified the data in case of changes in the information and updated it accordingly on the
template or the spreadsheet.
Analyzed the trends in the data every month with the help of history files and logs.
Maintained a list of links for the data reference to be constituted in the softcopy of the data.
Maintained the development database by the help of the site work sheets.
Maintained the fixture codes on the site sheet by verifying it regularly with the fixture codes in the database.
PERSONAL I assure you that with my zeal, sincerity, and hard work, I shall be able to give you utmost satisfaction if I’m given a chance to serve in your esteemed organization.