JOSEPH SULLIVAN

612-***-****

adgzdv@r.postjobfree.com

CUSTOMER SERVICE

Current business student with strong customer service skills and a commitment to helping others. Experience working in a busy team setting to accomplish organization goals. Seeking full-time or par-time opportunity to working a team setting.

oGain experience in a business/sales environment

oCustomer Relations

oTime Management

oVerbal Communication

oMicrosoft office: Word, Excel, Power Point

oReliable with a Strong Work Ethic

oPositive Attitude

oLearn more about business operations while supporting the goals & the organization.

EDUCATION

NORTH HENNEPIN COMMUINITY COLLEGE, Brooklyn Park, MN

A.S. Business Transfer Pathways Graduate 2022

Completing courses on a part-time basis while working full-time

EXPERIENCE

BMW of Minnetonka

Transportation attendant 2019 - 2020

Valet customer cars before/ after service.

Check-in returned loaner vehicles, fill them up with gas if needed.

Wash them regularly, vacuum the interiors if needed.

MACDONALD’S, Wayzata, MN

Customer Service Associate 2015 - 2019

Demonstrated flexibility relocating from Maple Grove to Wayzata location following management reorganization of store.

Work with shift team to efficiently cover various duties, depending on staffing levels that vary from 2 – 7 employees.

Process multiple orders at time during peak hours to maintain customer flow.

Complete customer transactions, handling cash and credit card payments.

Maintain a clean and welcoming restaurant area, following strict hygiene protocols for the safety of the customer.

Adhere to management guidelines to ensure efficient and cost effective use of supplies.

Provide staff coverage whenever possible to fill in for team member absence

MEDTEC of Maple Grove 2014 - 2015

Assembly

Assembly operation of medical products as catheters.

Molding (plastic injection to make a part)

EL RODEO, MAPLE Grove, MN

Busboy 2013 - 2014

Cleared and cleaned tables on a timely basis to ensure maximum space availability in restaurant.

Assisted wait staff in delivering drinks to patrons at tables.

Maintained an uncluttered environment, collecting and cleaning menus for the host.

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