Customer Care Developer
Resume:
SUSHMITA JAIN
Sunnyvale, California
Email: ********.******@*****.***
Senior .Net Developer
SUMMARY
•Around 8 years of extensive experience in various stand-alone, intranet, client-server and web-based software applications using Microsoft technologies like Microsoft Visual Studio, Microsoft .NET Frameworks 1.1/2.0/3.0/3.5/4.0/4.5, VB.NET, C#.NET.
•Involved in all phases of software development life cycle (SDLC) like requirements gathering, analysis, design, development, testing and maintaining of enterprise-level web and windows applications.
•Extensive experience with various software methodologies like Agile/Scrum, Waterfall, Test-Driven and Domain-Driven.
•Experience with implementing new technologies introduced in 3.5 like Windows Communication Foundation (WCF) and Windows Presentation Foundation (WPF) with Microsoft Expression Blend.
•Hands-on design experience with user interface web technologies like HTML, DHTML, CSS, jQuery, AJAX, JavaScript, VBScript, and Bootstrap etc.
•Extensive experience with working on all layers like presentation layer, business layer and data access layer using ORM technologies like LINQ, Entity Framework, NHibernate and ADO.NET.
•Experience in development of advanced technologies with services i.e., using WCF service (REST & Non-Rest) and Web API applications where communication of data is done in XML and JSON formats.
•Significant N-Tier application development using architectures like ASP.NET MVC Framework using features like URL routing, View Models, HTML Helper classes, Data Annotations etc.
•Experience with developing windows-based applications using Win Forms, Timers etc. and in creating Windows Services as scheduled jobs.
•Extensive experience working with databases like SQL Server 2005/2008/2008 R2/2010/2014, Oracle 9i/10g and MS Access 2007/2010/2013.
•Experience in writing complex Stored Procedures, Functions, Triggers, Indexes, SQL Queries and Views along with Query Optimization using SQL Server 2008/2005 and Oracle 11g/10g/9i.
•Experience in reporting and integration business intelligence tools like SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS) as well as Crystal Reports
•Experience with using advanced third-party UI controls like Telerik Rad controls for web application development.
•Working knowledge of object relational mapping (ORM) tools like Entity Framework, NHibernate and worked using LINQ with Objects, SQL and XML.
•Working knowledge with various version control software like Microsoft Visual Source Safe (VSS), Team Foundation Server (TFS) and SVN for version controls.
EXPERTISE
.NET Technologies & Programming Languages
C#, VB.NET, ASP.NET 4.0/3.5/3.0/2.0/1.0, AJAX, Web Services, ADO.NET, LINQ.
Databases
SQL Server 2014/2010/2008 R2/2008/2005, MySQL
Web Technologies
HTML 5, CSS, AJAX, JavaScript, JSON, XML, XSL, jQuery, Silverlight.
Web Servers
IIS 5.0/6.0/7.0.
Operating Systems
Windows 8/7/XP, Windows Server 2003/2008/2012
Reporting & Integration Tools
Crystal Reports, SSRS, SSIS.
Version Control Tools
VSS, SVN, TFS.
IDE and Tools
Microsoft Visual Studio. Net 2013/2012/2010/2008, SQL Profiler, SQL Server Agent.
MS Software Packages
MS Office, MS FrontPage, Microsoft Visio 2007/2003, SharePoint 2010, MS Excel.
PROFESSIONAL EXPERIENCE
Honeywell, CALIFORNIA
Role: DOTNET Developer
Time: April 2020 to July 2020
Responsibilities:
•Involved in the complete Software Development Life Cycle (SDLC) including Analysis, Design, Implementation, Testing and Maintenance following Agile Scrum.
•Used ASP.Net Web API 2 for HTTP based RESTful Services using JSON message format achieving usage of less bandwidth for server communication.
•Developed single page applications using Angular 2, Typescript, HTML5, CSS3, and Bootstrap.
Advanced Teleshopping CRM, India
Role: Sr. DOTNET Developer
Time: Jan 2011 to Aug 2018
Project Description: Development of CRM and further customizations, delivery and Implementation of advanced version CRM
Customer Name: GTM Teleshopping, Dr. Ayurveda, WWS Sky shop, TVM, Tele-mart, Ace Teleshop, Onscreen, Koral Shopping Network, Tele-star Teleshopping, Vaidhraj Marketing, AAA teleshopping, Goldreef wellness, Shopping Zone, Den Snapdeal)
Responsibilities:
•Designed and developed various abstract classes, interfaces, classes to construct the business logic using C#.
•Working efficiently in all the phases of SDLC and Involved in developing 3- tier architecture for the web application.
•Designed and created an inter-departmental information database system in Win Form application in ASP.NET using C#
•All the user interface layers, web pages are created and integrated to maintain the data flow and data integrity using ASP.NET User Controls and Web Controls.
•Core Development of web modules.
•Understanding client requirement and designing solution
•Implement business rules and logic
•Database handling
•Writing store procedure, view, function as well.
•Implementation and support.
•Client interaction
•Auto SMS integration
•Development of Order tracking
Environment: .NET and SQL server 2008 R2, SQL Server 2012, AJAX, API.
India Infoline, India
Time: Dec 2017 to Aug 2018
Role: DOTNET Developer
Project Description: Agent Creation and Incentive
I was key member in development, delivery and implementation.
Responsibilities:
•Created Web pages with ASP.NET using master pages with C# and VB.NET as programming languages.
•Used ADO.NET for database connectivity.
•Used MVC framework to reduce the complexity in architectural design and to increase the flexibility and of the code reuse.
•Client side and server-side validations were done using JavaScript and Validation Controls.
•Designed pages using HTML, CSS and used JavaScript to change design at runtime.
•Used Team Foundation Server for version control, defect tracking and document collaboration tool.
•Understanding client requirement and designing solution which suited best.
•Leading team of 4 member
•Implement business rules and logic
•Database handling
•Writing store procedure, view, function as well.
•Implementation and support.
•module, Customer care, inventory, Agent Tracking
Environment: C# ASP.NET 4.0, C#, SQL server 2012, AJAX
Tempsens Pyrotech, India
Time: March 2016 to Sep 2017
Project Description: Travel Application with sales CRM
I was key member in development, delivery and implementation.
Key features: Expense tracking, Sales tracking, Targets, Task Tracker and follow-ups
Responsibility:
•Designed and developed various abstract classes, interfaces, classes to construct the business logic using C#.
•Working efficiently in all the phases of SDLC and Involved in developing 3- tier architecture for the web application
•increase the flexibility and of the code reuse.
•Client side and server-side validations were done using JavaScript and Validation Controls.
•Designed pages using HTML, CSS and used JavaScript to change design at runtime.
•Used Team Foundation Server for version control, defect tracking and document collaboration tool.
•Involved in testing like Unit test, Integration test, Acceptance test and Regression testing using N-Unit and responsible for writing test scripts and scenarios.
•Core Development of web modules.
•Understanding client requirement and designing solution
•Database handling
•Writing store procedure, view, function as well.
•Implementation and support.
Environment: ASP.NET 4.0, C#, SQL server 2012, AJAX, API, Json, MVC
Hinduja Group –Team Learnovation, India
Time: Jan2015 to Sep 2016
Project Description: Learning Management System
I was involved in complete life cycle of project development, testing, delivery and implementation.
Key features: Learning Management with SCORM 1.2/2004/AICC/Tin-can courses. Course catalogue, Curriculums, Announcements,
Social networking features like Forums, Blogs, and Experts on Call, feedback, File exchange, webinars and tracking reports.
Responsibilities:
•Designed and developed various abstract classes, interfaces, classes to construct the business logic using C#.
•Working efficiently in all the phases of SDLC and Involved in developing 3- tier architecture for the web application.
•Understanding client requirement and designing solution which suited best.
•Leading team of 4 member
•Implement business rules and logic
•Database handling
•Writing store procedure, view, function as well.
•Implementation and support.
•module, Customer care, inventory, Agent Tracking
Environment: ASP.NET 4.0, C#, SQL server 2012, AJAX, SCORM JS API
Telemart Networks Indore, India
Time: Dec 2013 to Sep 2014
Project Description: Teleshopping CRM
Development of CRM which consists of following features
Key features: Lead generation, Agent Tracking, Media Tracking, Order tracking,
Product dispatch, Auto mapping orders, Tracking Distributors,
MIS reports, Inventory with Barcode Generation and tracking,
Dialer Integration, Auto mailers, Auto SMS, Agent Incentive.
Responsibility:
•Created Web pages with ASP.NET using master pages with C# and VB.NET as programming languages.
•Used ADO.NET for database connectivity.
•Used MVC framework to reduce the complexity in architectural design and to increase the flexibility and of the code reuse.
•Client side and server-side validations were done using JavaScript and Validation Controls.
•Designed pages using HTML, CSS and used JavaScript to change design at runtime.
•Used Team Foundation Server for version control, defect tracking and document collaboration tool.
Involved in testing like Unit test, Integration test, Acceptance test and Regression testing using N-Unit and responsible for writing test scripts and scenarios
•Core Development of web modules.
•Understanding client requirement and designing solution
•Implement business rules and logic
•Database handling
•Writing store procedure, view, function, triggers as well.
•Implementation and support.
•SMS integration, inventory management
•Order tracking
•Calculating agent incentive as per orders
Environment: ASP.NET and SQL server 2008, AJAX
Lore Group, India
Time: March 2012 to Sep 2014
Project Description: Inventory Management System.
Responsible for the design and development of Inventory management system for a clothes store Integrated to ecommerce website and Dealers Website.
Key features: Order tracking, Order Dispatch, Partial Dispatch,
Purchase, reports, Invoice, Customer tracking, Google maps, Tags Printing, Bulk Mailing, CMS.
Responsibility:
•Designed and developed various abstract classes, interfaces, classes to construct the business logic using C#.
•Working efficiently in all the phases of SDLC and Involved in developing 3- tier architecture for the web application.
•Created Web pages with ASP.NET using master pages with C# and VB.NET as programming languages.
•Used ADO.NET for database connectivity.
•Used MVC framework to reduce the complexity in architectural design and to increase the flexibility and of the code reuse.
•Client side and server-side validations were done using JavaScript and Validation Controls.
•Designed pages using HTML, CSS and used JavaScript to change design at runtime.
•Used Team Foundation Server for version control, defect tracking and document collaboration tool.
•Involved in testing like Unit test, Integration test, Acceptance test and Regression testing using N-Unit and responsible for writing test scripts and scenarios
•Core Development of web modules.
•Database handling
•Writing store procedure, view, function as well.
Environment: ASP.NET, C# and MySQL 5.0, AJAX, JavaScript, jQuery, Google Maps API.
Site URL: cat.lore-group.com
Film TV Guild, India
Time: Aug 2010 to Feb2011
Project Description: Title Registration Application
Design and development of Title registration Application used for registering title of movies, serials, albums etc. under various banners after getting approval of all three organizations in India registering the titles.
Responsibility:
•Created Web pages with ASP.NET using master pages with C# and VB.NET as programming languages.
•Used ADO.NET for database connectivity.
•Used MVC framework to reduce the complexity in architectural design and to increase the flexibility and of the code reuse.
•Client side and server-side validations were done using JavaScript and Validation Controls.
•Designed pages using HTML, CSS and used JavaScript to change design at runtime.
•Used Team Foundation Server for version control, defect tracking and document collaboration tool.
Involved in testing like Unit test, Integration test, Acceptance test and Regression testing using N-Unit and responsible for writing test scripts and scenarios
•Core Development of web modules.
•Converted PDF to UI design.
•Writing query to fetch data from MySQL.
Database handling
Environment: ASP.NET, C# and MySQL 5.0, AJAX, JavaScript, jQuery.
Educational Qualification
Course: MCA from SMU
Percentage: 77%
Year of Passing: 2010
Course: B.Sc. from Mohan Lal Sukhadia University
Percentage: 58%
Year of Passing: 2007.
Institution of study: M.B. Science College, Udaipur
12th from RBSE Board in 2003-04
Stream: Science - Mathematics
Percentage: 71%
10th from RBSE Board in 2001-02
Percentage: 74%
Personal Profile
Date of Birth 13-03-1987
Sex Female
Marital Status Married
Language Known English, Hindi
Nationality Indian
On L2 visa with EAD
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