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MUZI SIKHUMBUZO MABUNGA

OBJECTIVE

Experienced Shift Manager have 10 years in retail with highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

EXPERIENCE

Sterkinikor

Shift Manager

Adhered to company standards and compliance requirements for operations and cleanliness of all areas.

Exercised composure under pressure and in escalated customer service scenarios. Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.

Supervised employees and oversaw quality compliance with company standards for food and services.

Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Worked closely with team members to schedule breaks and shifts to meet state regulations. Trained back-up associates and led crew members in managing operations of storefront. TFG sportscene

Floor Manager

Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.

Met with management to discuss work plans and develop enhancement and strategies to achieve operation objectives.

Offered hands-on assistance to customers assessing need and maintaining current knowledge of consumer preference.

EDUCATION

Shayina high School

Grade 12

SKILLS

Good communication

Customer service

Administration skills

adgz95@r.postjobfree.com

071*******

10 Bundo Road Edenvale 1610 Date of

birth 12/12/1985 ID NO

851**********

LANGUAGE

English

Isizulu

REFERENCE

Phumzile Mguli - "Sterkinikor Greenstone"

Cluster Manager

adgz95@r.postjobfree.com adgz95@r.postjobfree.com 082*******

Cleeve Vollenhoven - "TFG sportscene "

Store Manager

072********

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