Professional Summary

Over a * years of experienced in Software Testing Process, performed Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Test log, Test results and Test Traceability Matrix.

Proven expertise in planning and executing functional testing, regression testing and integration testing.

Extensive experience in writing Test plans, Test cases, Defect Reports, Developing Test Scripts, Traceability Matrices

Experience in Software Development Life Cycle (SDLC) models such as Waterfall, RUP and Agile methodologies (SCRUM)

Experience writing SQL queries, interacting with SQL databases, Data Warehousing.

Excellent hands on testing such as Functional, Regression, System, and UAT.

Extensive Experience working on SDLC using AGILE, Waterfall, RUP methodology

Extensive Experience working with Share Point, JIRA, HP ALM, DevOps,TSYS,Microservice

Experienced in Microsoft Dynamics 365, Maximo Enterprise Asset management software.

Worked closely with both development and testing teams to improve quality of the application by actively participating in regression analysis and User Acceptance Testing (UAT)

Extensive experience in implementing Waterfall and Iterative Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP) and Agile. Ability to manage multiple projects, tasks & prioritize work appropriately.

Technical Skills

SDLC/Design Methodologies: Unified Modeling Language (UML), RUP, Agile, RAD and Waterfall.

Modeling and Design Tools: Microsoft Visio, Rational Rose

QA/Defect Management tools: HP ALM,HP Quality Center10.1, 10.11, JIRA, Clear Quest

Work Experience

CIBC

QA Analyst June 2018 to Present

The project is based on the ACBS (Advanced Commercial Banking System) application which is used by user from credit processing services, finance, technology, Audit and front-end user from Canada and Singapore. The current system is outdated with underlying technology components that have no support or are on limited and expensive extended support. The outdated technical components cannot be upgraded without the ACBS version upgrade. The project upgraded ACBS from version 6.5 to version 8 moving the platform and transitions the utilization of the green screen to a graphical user interface.

Roles and Responsibilities

●Worked on test planning, test cases designing, test environment set up, test data setup, defect management, test log, test result, and test traceability matrix

●Extensively involved in writing and designing test templates for test plans and test cases.

●Participated in defect status meeting to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using quality center.

●Performed functional testing, tracking defects as well as trouble shooting issues.

●Collaborated with Business analyst and developers to create and execute software test cases.

●Identified, diagnosed report and assisted developers in resolving defects and verifying bug fixes.

●Provided clear, concise and documentation support to end users.

RBC Insurance

QA Analyst Nov 2017 to May 2018

This project is based on data replication from Master Data hub (MDH) to data lake transformation and reporting. Data replication is required to load data from RBC Insurance system of Records such as FASAT, FINEOS, and GBS Vantage application into HADOOP Data Lake.

Roles and Responsibilities

●Extensively involved in writing and designing templates for the Test Plans and Test cases

●Worked with the Developers and the Test Lead to verify the Test Cases

●Worked with Rational Functional Tester to perform functional, integration, regression and system testing •Ensure that all the test cases are updated in the HP Quality Center/ALM along with Master test plan; Generating Matrices Reports and Charts for Defect Analysis to analyze statistical nature of the defects.

●Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test results and Test Procedure from functional requirements.

●Maintained bug lists for critical issues using HPALM

Environment: SQL Server, Microsoft Visio, Oracle 10g/9i, Tableau, MS Office, Rational Requisite Pro, Web Service, XML, Agile, HPALM

Bank of Montreal Nov 2016 to Oct 2017

QA Analyst

The project revolves around online banking for business health check manually monitoring. Activities like loading, payments etc. should occur without any interruption. In order to ensure that all the OLBB service are functioning as expected, manually monitoring of all the important activities with OLBB is necessary. This project is based on Maximo Enterprise Asset management software. Integrated Maximo Asset Management with external financial applications to access and track Maximo Asset Management data and transactions and created business flows between Maximo Asset Management and framework application.

Roles and Responsibilities

●Worked as a QA Analyst with the test cases based on the gathered requirements and analyzed the existing requirements.

●Test environment for specific Test Cases, created test data, executed automated or manual unit tests, document results and updated defect-tracking systems

●Tested the final application for usability testing to verify whether all the user requirements were catered to by the application

Set up definitions and process for scoping, document test cases, and test phases including product test, integration test, system test and User Acceptance Test (UAT).

●Used Azure to implement practices throughout application planning, development, delivery, and operations of the software

Environment: SQL Server, Microsoft Visio, Oracle 10g/9i, MS Office, Rational Requisite Pro, Web Service, XML, Agile, HPALM

HSBC Mutual Funds Toronto, ON

QA Analyst Jan 14- Oct 20

The project involved a fund management application used by fund managers, investment brokers and wealth managers of HSBC Canada to perform trading activities including transactions related to buying or selling equities, fixed income securities, derivatives. The application works closely with an inhouse built order management system

Roles and Responsibilities:

Proven documentation skills plus impact assessments, risk analysis, process mapping, user testing, training and support.

Configured test environment for specific Test Cases, created test data, executed manual unit tests, document results and updated defect-tracking systems

Created detailed designs and prototypes for business domain application features, worked closely with software developers to ensure that business classes are developed properly.

Used Visio to carry out the business modeling and object modeling effort to develop the information business architecture and workflow diagrams for the application for rapid and controlled Web Application development

Involved in setup of End-To-End Business Process.

Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, Defect Management by Logging and Tracking bugs during execution in Test lab.

Environment:HPALM, SQL Server, Microsoft Visio, Oracle 10g/9i, CRM, DML, MS Office, Rational Requisite Pro, Web Service, XML, Agile.

RBC Investments, Toronto, ON Feb 12- Dec 13

QA Analyst

RBC Investments had revamped its Microsoft Dynamics (CRM) customer relationship management application called Client Link which would be used for customer management, customer retention and lead management. The application was integrated with investment management and wealth management suite of applications.

Roles and Responsibilities:

Responsible for business analysis, requirement specifications, project planning and identifying the resources and implementation of the project.

Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, Defect Management by Logging and Tracking bugs during execution in Test lab

Ensure that all the test cases are updated in the HP Quality Center/ALM along with Master test plan; Generating Matrices Reports and Charts for Defect Analysis to analyze statistical nature of the defects

Performed the Gap analyses of the earlier systems, generated a detailed Requirements document describing new system architecture through Use Cases and Activity diagrams.

Implemented Traceability Matrix and Business Requirement Specification Document verified the functionality coverage.

Environment:HPALM, UML, RUP, MS-SharePoint, MS-Project 2000, MS-Visio, CMMI, WinRunner7, windows 2007, Quality Center.

ALTERNA BANK, OTTAWA, ON Jan 11- Jan 12

Business Analyst/QA Analyst

This is a re-engineering project merging multiple banking applications into one. The basic online banking application was revamped and further merged seamlessly with investments and mortgages accounts.

Roles and Responsibilities:

Review requirements and understand technical recommendations and constraints associated with eligibility and develop comprehensive and accurate functional specifications; data mapping, and process flows for the eligibility and claims systems.

Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.

Created Requirements Specification Document that translated business requirements into Technical specification including business and validation logic for ease of understanding to the development team.

Interacted with the users and logged any defects, enhancements from the UAT.

Environment: MS Office, SQL Server, Agile SCRUM, MS Project, MS Access, Rational Clear Quest, Rational Clear Case, Rational Requisite Pro, Rational Rose, UML, RUP, MS Excel, MS Word,ALM

Tanner Insurance, Ottawa, ON Jan 09-Dec 10

QA Analyst

The project I was involved in was “Report a Loss” for Life to provide remarkable customer experience with the vision of Integrated Customer Platform. The project was to enhance report life claims across all access points- particularly, online and mobile. It allows customers the ability to update their claim information via agent’s office, mobile app, on-line, or through the Customer Care Network.

Roles and Responsibilities:

Assisted project manager with the creation of project plan covering Project Schedule, Assignment of tasks, Risk management Plan and Test Strategy.

Preparing Functional/regression Test Cases/Scripts in HP Quality Center/ALM under Test Plan, And Review Test Requirements, Creating Test Plans and Test Strategy documents

Generated the daily defect detailed report using Quality Center for the other project stake holders and the project Management.

Ensure that all the test cases are updated in the HP Quality Center/ALM along with Master test plan; Generating Matrices Reports and Charts for Defect Analysis to analyze statistical nature of the defects.

Coordinated and prioritized outstanding defects and enhancement identified during UAT, and escalated the same if necessary, to achieve the deadline.

Environment: Oracle, MS Suite, SQL, Toad, Business Intelligence, Business Objects, Rational Rose, Win Runner, DOORS, MS Access (DETS), Clear Case, HPALM.

Education

Completed B.Sc. (Information Technology) from

Kurukshetra University (2004-2007)

Completed GNIIT from NIIT Technologies,2007-08(New Delhi)

References: Available upon request

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