Assistant Manager

Stephanie Quintana

** ***** *** ******

Brooklyn, NY 11211

Mobile: 718-***-****

Email: **********.********@*****.***

HIGHLIGHTS

FJJ Holdings

REAL ESTATE CLERK July 2020 - Present

• Maintains records concerned with rental, sale, and management of real estate

• Proforming any combination of the following duties o Types copies of listings of real estate rentals and sales for distribution and trade publications and for use of reference data by other departments

• Handling necessary documents of files such and leases and tittles

• Handling all accounts payable such as property taxes Endeavor

IMG Models - New York & Los Angeles

Billing Coordinator June 2017 – May 2020

• Create invoices and credit memos and issue them to customers by necessary means

• Update customer files (address, billing contact)

• Gather expense receipts for models and managers and prepare the bill for the customer (flight receipts, PER DIEM, hotel receipts, car/taxi receipts for model and manager)

• Communication between myself and manager/assistant

• Journal entries for our Los Angeles property

• Gather receipts for corporate credit card for both Los Angeles and New York

• Creating spreadsheets and contacting administration staff for assistance Intercontinental New York Barclay

Income Auditor April 2016 – December 2016

• Verify and/or reconcile and revenue centers and recorded in the income journal daily.

• Collect audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with IHG internal control and local hotel policies.

• Review all balance rebates, paid outs, miscellaneous charges and all employee charges to the Property Management System.

• Balance all Food and Beverage and retail outlets for the hotel.

• Prepare and distribute a Daily Business Report of the days revenue and send out to all department heads on a daily basics.

• Prepare daily management review package for approval from the Assistant Director of Finance which included PMS reports, Micros reports and miscellaneous reports (Third party; parking, telephone, parking, limo). Ensure records with back up are kept inline with legislation as per company policies.

Gansevoort Meatpacking

Accounts Receivable Clerk December 2014 – April 2016

• Intercompany billing between other Gansevoort properties (Park Avenue, Turks and Caicos, and Dominican Republic)

• Credit card reconciliation – American Express, Visa/MasterCard, Discover

• Credit card inquires/disputes/chargebacks

Accounts Payable Accounts Receivable

Customer relations

Customer Management

Account reconciliation

Project management

• Effective time management Invoice management

Strong communication skills Month-end closings

• Guest assistance; guest folios, credit card charges on statements

• Income journal for the restaurant - The One Group/Aselina

• Income journal for Hotel Gansevoort – occupancy tax and unit tax reconciliation

• Daily flash report sent to Owners and upper management on revenue and taxes Interstate Hotels and Resorts

Courtyard by Marriott – Times Square and Residence Inn by Marriott – Times Square Accounts Receivable Specialist January 2006 – October 2014

• Assisted the Assistant Director of Finance with Month end closing by up to date accounting entries

• Performed all aspects of billing group Master accounts including printing Folios, reconciling invoices and closing accounts

• In charge of taking all Group and Banquet Deposits including reviewing and Auditing ProForma Invoices for accuracy as needed

• Prepare Wire Transfers, credit card refunds and refund check requests for over payment of group deposits

• Carry out billing, collection and reporting activities according to specific organizational deadlines

• Reconcile accounts, posting revenue and rebates as necessary

• Monitors customer account details for non-payment and other irregularities

• Maintain Accounts receivable customer files in compliance with organizational standards

• Investigate and resolve customer queries; communicate with customers via telephone, e-mail, mail or personally

• Billing, posting payments and reconciliation of Wholesaler (FIT) accounts

• Processing Credit card Inquiries/disputes, chargebacks

• Serves as a liaison for Accounting and Clients to help reconcile monthly invoices

• Able to prioritize daily tasks, customer requests & internal requests SKILLS

Microsoft Word, Excel, PowerPoint

Property Management Systems – FOSSE

Opera Hotel Systems

Micros F&B System

ICE SAP systems

EDUCATION

Audrey Cohen College January 2001 – July 2005

• Bachelors in Business Administration

References furnished upon request.

Contact this candidate