SKILLS

* Computer Literacy ( Ms word,Ms

excel, Ms PowerPoint) * Good

communication skills * Organization

skills * Problem Solving and decision

making abilities * Creative and

flexible

REFERENCE

Ms kavitha - "Edcon"

Team Manager

083-***-****

Mr Prean Govensamy - "Accenture

Services"

Team manager

081-***-****

NKOSIKHONA GLADMAN HLUBI

3 Victoria Lane Wyebank 3610

adgyz2@r.postjobfree.com

084-***-****

OBJECTIVE

Ideally seeking a position in your company that will allow me to develop and further my career within the organization.I possess a commitment for delivering a customer service excellence, also ensuring amicable customer satisfaction.

EXPERIENCE

Accenture Services

February 2015 - January 2020

Customer Service Associate

Duties:

* Data capturing

* Managing clients confidential Information

* Updating existing accounts

* Dealing and resolving clients queries

* Taking and making calls (telephonic communications)

* Processing new applications

Edcon

1 February 2020 - Current

Customer service agent

Duties:

* Taking and making calls( Inbound and Outbound)

* Processing new applications

* Updating accounts

* Auditing documents

* Administrative functions

* Data capturing

EDUCATION

Elangeni Further Education & Training

National Diploma in Travel & Tourism

Matric

Contact this candidate