*** ***** ****** · Anaheim, CA ***** ·Phone: 714-***-****

Manuela Contreras

Professional Summary:

Looking for a position where my exceptional customer service skills can be utilized and developed, motivated to continue to learn and grow as a human resources professional. Summary of Qualifications Bilingual professional human resources representative. Great communicating with customers

High-energy with a positive attitude and proactive approach to responsibilities Honest, loyal, and dedicated professional

Team and detail orientated, an ability to thrive under deadlines in a fast-paced environment Creative and proactive in problem solving

Skills

• Improve data accessibility

• Bilingual Spanish

• Microsoft office, excel, word, Outlook

• Scheduling

• Ability to maintain a high level of confidentiality.

• Human Resources

• Payroll

• Data entry

• Filling

• Management and organizational skills

• Multi-tasking

Experience

Foundation Building Material

Human Resource Assistant

09/2020 to present

• Uploading personal employee information onto PeopleDoc system

• Maintaining and organizing employment records, filing of HR documents and providing additional support as needed.

• Daily review on meal tracking reports (ultipro, Power BI system for all employees to assure daily meal breaks are being monitored and follow-ups with employees and supervisors for missing meal breaks.

• Ensure compliance of hours, including that meal breaks are being taken on time and that they comply with meal and break laws that pertain to CA

• Contact employee to assist in training as well as provide training if needed

• Answers employees questions

Everest Insurance

Medical Access Assistant

11\2019 Orange CA

• Coordinated doctor appointments for IW with adjuster and applicant attorney.

• Requested authorization letter and medical record from TPA (adjusters).

• In charge of the Medical provider Network.

• Prepared and provided Doctor panels for injures.

• Updated MAA log spread sheet.

• Customer service to help any inquire from IW

South Shore Building Services, Inc.

Sr. Scheduling Coordinator /Human Resources Assist. 12/05/2003 – 7/2018 Anaheim CA

• Coordinated Safety Meetings

• Prepared documentation for new hires, obtained necessary documentation for Human Resource files (W4, I-9, Job Application, etc.)• Assist with payroll processes

• Prepared new employee file and keeping track of important documents.

• Collect all timesheets, audit all punches, and ensure compliance of hours, including meal breaks are taking and compared to schedule

• Files papers and documents into appropriate employee files..

• Assisted with recruiting and staffing to include, completed electronic postings of job openings, review applicant data and ensured status is current.

• Submitted the online employee background and drug checks.

• Prepared new employee's file

• Performs customer service functions by answering employee requests and questions.

• Scheduled and performed orientations, on-boarding and updated records with new hires.

• Keep and filed confidence records and attendance records for employee.

• Generated forecasting reports for planning of upcoming business needs, make adjustments to headcount and identify company requirements to meet goals.

• Managed all aspects of successful scheduling and job completion including labor coordination, equipment scheduling, building OSHA inspections, notifications and customer satisfaction.

• Oversee crew assignments, maintain appropriate head count at all jobs, reduce overtime, and ensure accuracy of reported job hours.

• Includes daily monitoring of the status of each job.

• Managed work order process from beginning to end.

• Ensure accuracy of the scope of work date, equipment requirements, projected and actual hours, headcount, customer information and crew assignment.

• Coordinated with Accounting Department to ensure accurate billing.

• Created and updated a monthly variance/forecast report on excel.

• Coordinated a weekly meeting with sales and operation team.

• Coordinated and provided workload to subcontractors.

• Created budgets report.

• Coordinated Safety Meetings.

• Reviewed the incoming orders and assigned work to the job sites to maintain a demanding schedule.

Alstyle Apparel

Benefits Coordinator/Human Resources Assistant

05/1997 – 05/2003 Anaheim, CA

• Conducted open enrollment for the company’s four divisions, approximately 1,000 eligible employees.

• Ensured coverage was explained and tracked for payroll purposes.

• Enrollment of COBRA benefits, FMLA, PDL, Personal Leave, meetings with employees to review benefits/questions.

• Audited medical and dental participation, compared to payroll deductions and made appropriate adjustments as necessary.

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• Maintained compliance with CA employment legislation.

• Prepared documentation for new hires, obtained necessary documentation for Human Resource files (W4, I-9, Job Application, etc, etc.)

• Coordinated Safety Meetings

• Reconciles the benefits statements prior to submitting for payment.

• Performs customer service functions by answering employee requests and questions

• Filed papers and documents into appropriate employee files. Education:

America Heritage Collage

Human Resources Technician February 2020

NOCE

Employment Law March 2020

Cetis # 114 College

Computer Programming July 1994

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