NICOLE GEE

adgyy6@r.postjobfree.com

414-***-****

Profile

Experienced Human Resources professional with a demonstrated history of working in multiple countries. A remarkably quick learner whom takes initiative with positivity. Skilled in Microsoft Office, Employee Relations, Recruitment, Onboarding/Off boarding, Policy and Procedure Development, and Database management. Currently, a full-time stay-at-home mom to a beautiful baby boy. Looking forward to focusing on HR career again.

Professional Experience

Human Resources Manager.

R.A.S. Logistics. May 2018 – November 2019.

Promoted to the HR Manager role after 6 months of working with R.A.S. Primarily responsible for the following:

- Managed recruitment and staffing for all 18 distribution centers across 10 states, including the corporate customer service center. Temporary staffing contract negotiations. Ensured labor costs were maintained within established budgets.

- Coached management on employee relations issues, and performance management.

- Managed safety programs: Driver Qualification records and compliance, OSHA logs/reporting, Workers Compensation investigations and reporting.

- Completed and issued separation notices as needed. Partnered with managers to mitigate company risk with separations.

- Prepared for and represented R.A.S. in Unemployment Benefits Hearings. Human Resources Generalist.

R.A.S. Logistics. October 2017 – May 2018.

Main point of contact for the HR Department of the R.A.S. business division, Home Delivery Express (HDE). Managed the day-to-day operations and assisted in developing the HR Department of HDE.

- Managed recruitment and staffing, by working closely with location managers.

- Heavily involved in employee relations.

- Time and Attendance: Administered time off policies and monitored attendance points.

- Assisted management with documentation requests including progressive discipline and policy reminders.

- Managed Driver Qualification records and compliance. Investigated all accidents, filed reports, and updated OSHA logs.

- Managed and maintained all files according to policies, regulations, and compliance.

Human Resources Manager.

Bookazine Ltd. and Partytime. July 2016 – December 2016. Developed and managed the Human Resources Department for two retail companies in Hong Kong. Duties and accomplishments include, but not limited to:

- Established and implemented policies and procedures for all Human Resources related practices (e.g. recruitment, performance reviews, disciplinary processes, contract termination, and request for leave approval)

- Maintained job ads, selected candidates for interviews, conducted interviews, drafted job offers, and completed all onboarding documentation for new hires

- Developed all Human Resources related documents/forms

- Created and maintained employee record database for employees

- Managed staff schedules for all eleven Bookazine and Partytime shops

- Participated in weekly Human Resources meetings and advised the Directors of current issues and proposed resolutions with supporting research Order Entry Supervisor.

Keilhauer. Oct 2013 – Aug 2014.

Hand-picked by manager for a new position as Order Entry Supervisor. While in this role, the following was accomplished:

- Assisted with development of role and transitioned it into the department.

- Proposed and completed projects and solutions to benefit the company.

- Successfully managed all large and/or sensitive accounts and orders, maintaining open communication with all pertinent individuals.

- Managed the departmental budget.

- Ensured the efficient flow of order processing for the company, through supervision of the Order Entry team.

Customer Service Coordinator.

Keilhauer. Sept 2011 – Sept 2013.

While in the role of Customer Service Coordinator, the following was accomplished:

- Developed and maintained rapport with clients, sales representatives, and colleagues. Some more notable clients include Apple Inc., The TJX Companies Inc., and York University.

- Well-versed in current pricing, lead times, order details, product, and contract information.

- Maintained familiarity with all accounts and details in assigned areas.

- Completed daily and weekly reports pertaining to order status, and acted accordingly to ensure communication updates among all involved.

- Successfully solved problems through critical thinking and problem solving. Education

PHR Prep Certificate.

eCornell – Cornell Certificate Program. 2019.

Bachelor of Science (Major in Psychology).

Lakehead University. Thunder Bay, Canada. 2009.

Bachelor of Education (Concurrent Program).

Lakehead University. Thunder Bay, Canada. 2009.

Qualified to teach Mathematics and Biology/Science. Licenses & Certifications

Professional in Human Resources (PHR) Certification. Human Resources Certification Institute (HRCI). 2019.

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