Executive Assistant Manager
Resume:
Panagiotis
Mertekis
Contact
Address
Ypsilantou 4 - Vrilissia
Athens, Greece, 15235
Phone
**********.********@*****.***
gr.linkedin.com/in/panagiotis-
mertekis-a1ab9b4a
Skills
Executive-level presentations
Excellent managerial techniques
Property performance reporting
Property inspections
Multi-unit operations management
Property management
Hotel Operations and
Management
Guest Satisfaction specialist
Team Building
Six Sigma
Revenue generation and
management
Payroll management
A passionate and innovative Hotel management expert with 20 years in Hospitality management. Recognized for assessing operational needs and developing solutions to improve revenues, save costs, and drive customer satisfaction. Resourceful and well- organized with excellent leadership and team building record. Recognized for inspiring management team members to excel and encouraging creative work environments. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of hospitality business.
Work History
2018-11 -
Current
Marriott International
JW Marriott Cairo & Renaissance
Mirage City Hotel, Cairo, Egypt
Multi Property Executive Assistant Manager
• Managed property day-to-day operations and
in charge of Food and Beverage to achieve
optimum performance, profitability, and 100%
guest satisfaction.
2016-07 -
2018-11
Marriott International
Sheraton Oman Hotel, Muscat, Oman
Director of Food and Beverage
• Re-Opening / Pre-Opening and Oversaw day to
day operations for food and beverage
including restaurants, bars, lounges, room
service, kitchen and banquets. Held full P&L
accountability and managed direct and
indirect staff of 200.
2012-10 -
2016-06
Marriott International
Marriott Jordan Valley, Amman, Jordan
Director of Food and Beverage
• Directed all aspects of food and beverage
operations for this hotel generating revenue
including restaurants, bars, lounges, room
service, kitchen and banquets. Held full P&L
accountability and managed direct and
indirect staff of 260.
Proficient in Excel, Word, Power
Point, Opera, Micros
Budgeting
Forecasting
Certifications
Cross training Rooms Division
Cross training Sales & Marketing
GB Six Sigma
Lobster-Ink, 2017
Foundations of Leadership, 2016
The 5 Choices to Extraordinary
Productivity, 2014
Seven Habits of Highly effective
people, 2014
Team Building, 2014
Global Security – Crisis, 2014
MEA F&B/ Culinary Roadshow
Restaurant Marketing
Workshop - F&B Marketing Strategy
Food & Safety Manager
Certification, Completion 2013
Marriott Interviewer Certification
Training, 2012
Information Security and
Protection Training (ISPT),
U.S. Foreign Corrupt Practices Act
(FCPA)
2010-03 -
2012-09
Starwood Hotels
The Luxury Collection and Westin
Complex, Costa Navarino, Greece
Food and Beverage Outlets Manager
• Directs food and beverage operations for
restaurants, and bars. Directly responsible for all FOH operational costs and inventory. Hires,
trains, and manages over 60 employees while
maintaining a positive work environment.
2006-09 -
2010-02
The Attica Athens Mall, Athens, Greece
Director of Food and Beverage
• The Attica Athens Mall Food and Beverage
Operations with 12 Restaurants and Bars at $20
million in annual revenue.
2003-05 -
2006-08
Everest Group of Companies - Olympic
Catering, Athens, Greece
Director of Operations
• Managed all aspects of catered events
including coordinating the initial contract with
the customer, production with the kitchen staff,
supervised the delivery and set up of all events,
including the supervision of onsite service staff. Events ranged from twenty to nine hundred in a
group. Offering comprehensive food services
ranging from corporate catering to cafeteria
services, in-flying catering and vending. Clients
include large governmental, educational,
industrial, corporate, institutional, Olympic
games and health care organizations with 150
people or more.
2001-01 -
2003-05
Sbarro International
Amsterdam, Netherlands
Operations Manager
• Operational and business development leader
Sbarro International.
Risk Management: Predictive
Indicators-Surveillance Detection,
2012
Risk Management: Managing
Vendor and Contractor Liability
Risks
Risk Management: Armed
Attacker/Active Shooter
Train to Trainer, 2011
Human Resources Management,
2011
6 Sigma Seminar, 2011
Star Hot Academy, 2011
F&B Essentials, 2011
Performance Management, 2011
Body language and
communication methods in
working place, 2009
Wine School, 2009
Environmental management, 2005
International Management, 2000
Catering in Airport business, 1999
Hospitality, 1999
Franchising, 1999
1996-01 -
2000-12
Louis Hotels
Athens & Larnaka, Greece & Cyprus
Food and Beverage Operations Manager
• Oversaw and manager all three outlet
operations in a fast paced la cart and lounges
environment, experience encompassed and
social functions.
Education
2016-01 -
2017-08
Master: Hotel Management
& Revenue Management
Cornell University
.
Contact this candidate