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CURRICULUM VITAE

Shaziya Ansari

Mobile: 971**-*******

Home: **-******* adgyrw@r.postjobfree.com

Personal Details:

Name : Shaziya Ansari

Date of Birth : 23-11-1986

Marital Status : Married

Nationality : Indian

Languages Known : English & Hindi

Residential Address : Abu Dhabi

UAE Visa Type : Residence Visa

Educational Qualification:

Apr ‘07 Bachelor of Commerce Mumbai University- India Professional Summary:

A result-oriented Individual with overall 8+yrs of professional experience in diversified industries of Banking and customer Service sectors possessing the drive to exceed goals and perform work with highest accuracy. Highly motivated and goal driven with proven track record of successfully delivering the work assigned. Friendly person with great leadership ability. Career History:

Customer Service Executive at VFS Global Abu Dhabi VFS Global provides a wide range of Services to Visa Applications, all aimed at enhancing customer experience in public services with an automated and seamless process, having headquarters in Abu Dhabi.

Operations Officer (July 2019 – March 2020)

Worked as operation officer in VFS (Visa Facilitate Services Centre) Global for UK.

Responsibilities includes processing visa applications and verification of all the required documents.

Perform functions such as Form filing, scanning, faxing.

Manage financial transaction and provide day end update on the payments received

Conducting biometrics for applicants.

Customer Service Executive at BLS International Services Ltd Abu Dhabi

BLS International Services Ltd is an exclusive trusted partner to the Embassy of India/Consulate General of India, UAE which manages the Administrative Function of Visa and Passport Application process.

Customer Service Executive (2016)

Worked as Customer Service Executive by performing administrative functions by processing the issue of Visa and Passport application Process. Performing Clerical functions such as filing, scanning, faxing.

Customer Service Associate at First Source LTD, Mumbai India.

First source Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India. It is owned by RP-Sanjiv Goenka Group. First source provides customized business process management to customers in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include Fortune 500 financial services, telecommunications and healthcare companies. First source has operations in India, US, Ireland, UK, and Philippines.

Sr Customer Service Associate (2007-2014)

To provide swift and deliver sustainable best in quality always and consistent service to our UK customers.

To ensure correct checks & execution of work relate to mortgage processing, analyze mortgage related cases and ensure completion of TAT through offer stage.

Technical Skills:

MS Office (VLOOKUP up, Hlookup, Pivot Table).

Declaration

I hereby declare that the above information is true and correct to the best of personal knowledge and belief.

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