Service Representative Sales
Resume:
DESTINE GILDER Gilderdestine@ gmail.com
DG 8506 Hempstead Rd Apt.2209,
Houston, Tx 77008
PROFESSIONAL SUMMARY
Customer Service Representative with 3+ Years of experience in the field. Industrious Highly
dependable, patient with common and developed communication and computer skills
through college courses.
SKILLS
Industrious attentive
Taken communication courses Taken computer skills courses
Active listening Transferable skills
Problem-solving Customer service
Management skills, Interpersonal Skills
EXPERIENCE
Warehouse associate, Amazon, Mar 2020 - Current, Houston, Tx
Stamped boxes and tagged individual items based on planned distribution.
Unpacked and stored deliveries quickly to maintain an efficient [Type] environment,
Collected and disposed of excess stock, defective items or obsolete materials.
Coordinated and distributed backorders to meet customer needs
Inspected items to identify problems and worked with supervisors or vendors to correct
issues.
© Collaborated well with team members to carry out daily assignments and achieve team
targets.
@ Ordered, organized, and rotated supplies.
Call center agent, Alorica, Feb 2018 - Mar 2020, Houston, Texas
© Performed administrative support functions such as processing payments and reconciling
accounts.
© Processed product orders, including entering customer orders and completing stock
replenishment orders.
© Advised customers about estimated delivery date and described service contracts and
warranties
Engaged with customers to understand and resolve issues and answer product questions.
Continuously met or exceeded daily service quality and performance scores
Updated accounts with customers’ current personal and purchasing information
Appointment Setter, Indoormedia, Feb 2019 - Jan 2020, Houston, Tx
© Built immediate connections with the prospective customer, creating trust by explaining
offerings and answering questions
© Delivered sales talks using the prepared scripts to describe the available products and
services.
@ Used sources like telephone directories and the lists purchased from other organizations to
identify potential customers.
Boosted sales numbers by scheduling appointments for prospective clients to meet with
the company’s sales representatives
EDUCATION
Bachelor of Arts, Pre -law May 2021
Stephen F. Austin State University - Nacogdoches, Tx
GPA 3.57.
Minor in business
Double major in combined sciences .
Dean's List Honoree, 2017-2019 semesters.
Member, ASO
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