Katie Ayers
Office Manager
Township of Galloway, NJ 08205
*********@*******.***
An exceptional professional who has experience in handling supervisory work in medical office environments; focused in training people, ensuring that they perform tasks and expected deliverables in the best manner possible; has excellent time management and organizational skills; has the ability to delegate work schedules to corresponding employees; ability to adapt to changing environments and can motivate people into performing their best; ensures and monitors employee and overall office productivity.
Authorized to work in the US for any employer
Work Experience
Office Manager
Ventnor Wellness - Ventnor, NJ
June 2017 to Present
Responsible for managing 3 doctors and their schedules. Scheduling patients, collecting copays, medical precertification's, ordering office supplies and answering multiple phone lines. Supervising employees and making sure everyone is cross trained. PATIENT COORDINATOR
IVYREHAB NETWORK
June 2009 to June 2017
Coordinated and maintained patient authorizations and updated prescriptions. Verified patient benefits with insurance companies, scheduled appointments, collected and posted copays, reconciled deposits, send payroll for processing and general office duties. BILLING ASSISTANT / ASSISTANT MANAGER
August 2004 to June 2009
ALL PRO Physical Therapy
Collected and posted insurance payments. Resolved insurance claims and made daily deposits. Supervised the front desk, purchased office supplies and sent payroll for processing. CHIROPRACTIC ASSISTANT
Lolla Chiropractic Center
June 2002 to August 2008
Greeted patients, scheduled appointments and collected copays. Assisted with outside marketing events.
Education
college prep
Atlantic Cape Community College
September 2000 to June 2001
High School Diploma
Absegami High School
June 2000
Skills
• Insurance (10+ years)
• claims (10+ years)
• Customer Service (10+ years)
• Data Entry (10+ years)
• insurance claims (10+ years)
• Medical Scheduling
• Schedule Management
• Office Management
• Event Marketing
Additional Information
SKILLS
• Microsoft Office Proficient
• Excellent Customer Service
• Able to handle Multi-line telephones
• Data Entry
• Deadline Oriented
• Schedule Management
• Organized
• Resolution of insurance claims