KRISTY BERKNER adgy9z@r.postjobfree.com

Crystal Lake, IL / Bellville, TX 985-***-****

SUMMARY

Human Resources Business Partner

An ambitious and self-motivated professional with progressive Human Resources experience for both Corporate and Field. An influential business partner that collaborates with the business to design and support organizational structure that backs strategy. Focuses on achieving profit, productivity, and efficiency through talent management by identifying opportunities and providing solutions.

AREAS OF STRENGTH

●Employee Engagement and Development

●Succession Planning

●Change Management

●Performance Management

●Employee Relations

●HR Policies and Procedures

●FMLA/ADA/EEO/WC

●Benefit Administration

●Job Description Creation

●HRIS and ATS Software

●Candidate Screening & Sourcing

●Employee Handbook Creation

●Candidate Screening & Sourcing

●Onboarding / Retention

●HR Department Startup

●Success Profiles/Competencies

●Multi Location

PROFESSIONAL EXPERIENCE

Houghton Mifflin Harcourt, Geneva, IL January 2019 – October 2020

Human Resources Business Partner

Support approximately 300 hourly and salaried associates made up of Global Supply Chain and Distribution, Customer Service, and the Supplemental Intervention Support business line. Provide strategic advice to management regarding key organizational and management issues. Enable managers to increase capability and take responsibility for both business results and people results, thereby increasing employee engagement. Handle high level / complex employee relations issues with leaders and employees.

Key Achievements

Increase career growth and productivity by creating and executing a Skills Development program for Warehouse employees

Grow the Engagement Index by 14% year over year by partnering with the business and executing action plans

Lead an onboarding initiative to grow retention and develop an ROI formula to measure progress once executed

Skyjack Inc. / Linamar Corporation, St. Charles, IL March 2018 – January 2019

Manager, Human Resources

Support approximately 150 hourly and salaried associates across the United States that are made up of Sales, Manufacturing, Warehouse, and Product Support. Responsible for managing all aspects of Human Resources with a heavy emphasis on working with senior leaders to develop their teams and bench strength, employee relations and recruiting.

Key Achievements

Lead initiative to develop an Employee Handbook for the United States workforce

Develop productivity standards within the Warehouse by partnering with Distribution and Finance leadership

Sears Holdings Corporation, Hoffman Estates, IL. December 2011 - March 2018 Manager, Human Resources / Interim Regional HR Manager (2015-2018)

Support approximately 400 salaried associates amongst Corporate Automotive, Commercial Account Managers, and 169 Auto Centers, located in the West, Central, and Southeast regions. Responsible for partnering with Corporate Senior Leadership, the Regional Vice President, and 13 District Service Managers to analyze business results and trends. Together we build and execute service and associate action plans to further drive revenue within the business.

Key Achievements

Decrease the salaried vacancy rate from 13.4% to 4.7% by leading recruiting efforts

Enhance strategic initiatives of Regional HR Managers by leading the Center of Excellence Project centralizing HR Administrations

Manager, Human Resources (2014-2015)

Support 135+ Salaried and Hourly Corporate Supply Chain associates made up of Logistics, Transportation, Delivery & Installation, Global Sourcing, Packaging, Green Leadership / Sustainability and Industrial Field Engineers. Work closely with 4 Vice Presidents, Directors, and a HR team in Hong Kong to make sure the business has the right talent in place for the changing business needs. A key focus is spent improving communication amongst the Supply Chain overall, Field and Corporate.

Key Achievements

Drive higher rate of internal promotions by leading a job description / title inconsistency project that filled gaps to create alignment across the business which assists in creating employee’s Career Development Plans and drive a higher rate of internal promotions

Increase employee morale as a result of developing and leading a Communications Steering Committee to help enhance communication across the Supply Chain as a whole, across corporate and field

HR Generalist (2013-2014)

Responsible for supporting the VP, Space Planning, 4 directors, and 120 salaried and hourly associates. Facilitate and support BU leadership in Success Profiles, Career Mapping, and Talent Review & Succession Planning. Assist the business with developing action plans by analyzing Engagement Survey feedback data and facilitating sessions with associates to further dive into areas in which improvements can be made.

Key Achievements

Drive associate awareness and development by distinguishing a career path and developing success profiles / competencies for Space Planning and Store

Increase the rate of internal promotions by identifying a skills gap and developing a resolution

HR Specialist (2012-2013)

Support 9 Vice Presidents and 850+ salaried and hourly associates within Inventory Management. Partner with and provide counsel to managers and executive leadership in areas that included policy interpretation, progressive discipline and termination, demoting, promoting, hiring, conflict resolution for employee relations / workplace issues and compensation.

Key Achievements

Drive awareness and career development within the hourly population by creating and presenting a Career Pathing presentation

Enhance recruiting efforts by developing the corporate standards for exit interviews and analyzing the trends

Increase headcount accuracy and analysis by being a project lead in Position Management

Human Resources Representative (2011-2013)

Support a call center of 100 hourly employees within Home Services. Responsibilities include advising associates on various HR topics and questions, managing employee information through PeopleSoft, administering attendance tracking in Red Prairie, tracking and maintaining FMLA/leave cases, and counseling and resolving associate relation issues

EDUCATION

Judson University, Elgin, IL

Bachelor of Arts - Human Resource Management

●Alpha Sigma Lambda National Honor Society

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