Service Representative Special Education

SUMMARY OF QUALIFICATIONS

Innovative leader who is efficient and effective in analyzing flaws to develop critical solutions, which establish vision, initiate change, and motivate individuals to achieve exceptional results.

*Verbal and Service communication *Multi-task Management *Creative Advocacy

*Computer proficient *Interpersonal Relationship skills *Preparing reports

*Detailed- oriented Skills *Problem solving *Leadership

*CPR Certified *Organizational Skills *Empowering families with strength based

EDUCATION & PROFESSIONAL TRAINING

Valdosta State University December 2016

Bachelor of Science in Criminal Justice Valdosta, GA PROFESSIONAL EXPERIENCE

Langdale of Honda February 2020-August 2020

Office Clerical Staff

● Assisted in providing customer service through cashiering, stocking in cars, data entry and vehicle/lot inventory.

● Assisted with accounts payable by posting invoices and assisting with reconciling statements. Pine Grove Middle August 2019-February 2020

Special Education Paraprofessional Valdosta, GA

● Assisted in instruction of students in academic areas, life skills, behavior/ social skills, and functional/vocation skills.

● Conducted small group instruction and assist students by modifying curriculum in the general education classroom

● Developed etiquette, manners, and relationships among peer students.

● Responded to emergency situations for the purpose resolving immediate safety concerns and/ or directing to appropriate personnel for situations.

● Consult with the team regarding behavior plans and behavior modifications. South Georgia Medical Center July 2017-July 2019

Pre-Service Representative Valdosta, GA

● Utilized computer and multiple programs to navigate customers’ accounts with confidentiality.

● Collected copayments, updated insurance, demographic information, Schedule appointments, and triaged phone calls.

● Obtained authorizations and approvals from providers and insurance carriers, and transcribe orders. South Georgia Medical Center March 2017- July 2017 Emergency Room Front Desk Clerk Valdosta, GA

● Managed Physician and nurses ‘orders as well as clients' requestsTY.

● Registered and updated records for new and established clients.

● Maintains business office inventory and equipment by checking stock to determine inventory level.

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