QUALITY MANAGEMENT PROFESSIONAL
SUMMARY OF QUALIFICATIONS
More than 20 years of quality management experience with major companies. Big picture thinker, decisive, intuitive, and creative. Understand quality from bench level to management level.
Skilled in developing and implementing quality systems, procedure and manual writing, food microbiology, quality testing, GMP, HACCP, CAPA, sanitation and good lab practices.
Worked in many different manufacturing environments and understand process control (SPC), continuous improvement, lean manufacturing and Global Food Safety Initiatives. Strong understanding of packaging and other manufacturing systems and processes.
Effectively able to communicate complicated concepts in an understandable manner, matching the message to the audience.
Maximizes resources to achieve customer satisfaction and increased productivity, meets deadlines and goals. Implements and coordinates both strategic and tactical plans to enhance performance.
Adept and experienced in problem solving and providing solutions. Excellent qualifications in leadership and interpersonal communications.
Persuasive, with ability to communicate effectively with culturally diverse audience.
Computer skills include MS Office Suite.
FOOD SAFETY RESOURCES January 2016 – present
Consulting services to prepare food companies for Global Food Safety Initiatives (SQF, FSSC, BRC) and regulatory compliance (FSMA)
Contract Auditor for BRC, FSSC and ISO 9001:2015 standards.
Registered BRC Consultant and Trainer
Preventive Controls Qualified Individual (PCQI) for human and animal food.
SPECIALTY PROGRAMS / CERTIFICATION MANAGER
AMERICAN INSTITUTE OF BAKING INTERNATIONAL (AIBI) March 2014 – December 2015
Non-profit education and research organization with 150 personnel worldwide.
Supervising a team of five Subject Matter Experts in food safety and GFSI. The team was responsible to train internal auditors and also provide public seminars, program gap assessments and in-plant training for customers in SQF, FSSC, BRC, HACCP, Microbiology and Food Defense.
Managed the HACCP program as a Subject Matter Expert.
Registered ATP BRC Packaging.
FOOD SAFETY PROFESSIONAL/CERTIFIED HACCP TRAINER
AMERICAN INSTITUTE OF BAKING INTERNATIONAL (AIBI) March 2010 – March 2014
Food safety, Quality System Evaluation and HACCP auditor and certified trainer.
QUALITY / SANITATION MANAGER February 2009 – March 2010
SILVER SPRING FOODS Eau Claire, WI
Manufacturer of condiments and sauces with 110 personnel in the organization
Managed the daily operations of the Quality Control Lab and developed a Sanitation crew for the facility.
QUALITY MANAGER February 2005 – February 2009
OCEAN NUTRITION Arcadia, WI
Manufacturer of spray dried food ingredient (fish oil), with 300 personnel in the organization.
Planned layout of lab, ordered equipment/supplies and completed the project on time and within budget.
Developed team of lab analysts, wrote most SOPs and worked with other sites to standardize.
Managed daily lab operations and ensured quality of data provided. Reviewed test data and released all finished products.
Developed budgets and quotes for all capital projects in the lab. Developed operating budget and was accountable for spending. Managed grant to train all plant staff in 2008/2009. Provide technical support to production, maintenance, accounting, and warehouse.
Achieved cost savings submitted in three years of more than $300,000 include several test reductions / bringing some testing in-house and changes in specifications and testing to suit industry.
QUALITY MANAGER/INTERIM GENERAL MANAGER December 2001 – November 2003
WESTBY COOPERATIVE CREAMERY Westby, WI
Farmer owned cooperative with 200 farms and 40 employees making dairy products. Lab state certified for micro and antibiotic testing.
Started 12/2001 as the Quality Manager and ran the laboratory; wrote all lab procedures, sanitation procedures for plant and job descriptions for all personnel.
State certified lab with analysts checked annually and lab inspected every two years. Left this role 05/2002 to care for young children and returned in 8/2003 to fill in as General Manager while the board of directors completed a nationwide search. I worked in that role until 11/2003.
Monitored budget, set milk prices, managed sales force and state wide delivery truck route. Staffed the plant and supervised 40 personnel.
Quality Specialist Arrow Pemco Electronics ~ Aurora, CO 1997 – 1998
Managed quality program and customer complaints for ISO 9002 certified distribution center. Started job with a six month backlog of complaints; eliminated the backlog in four months. Standardized and increased efficiency; implemented team training to address errors.
Supplier Quality Engineer Gerry Baby Products ~ Thornton, CO 1994 – 1997
Served on purchasing team to manage and develop domestic suppliers of textiles and metal hardware, and international suppliers of finished goods. Traveled as an international auditor.
Developed supplier monitoring program and reported results to suppliers in form of a monthly report card. Ranked suppliers - 80% of business with top 20% of suppliers allowed focus of improvement efforts and understanding of sourcing needs. Facility closed in 1997.
Quality Specialist COBE Cardiovascular ~ Arvada, CO 1993 – 1994
Worked in clean room environment; reviewed audits and inspections; investigated and processed customer complaints and reported to FDA in serious cases.
Quality Manager Medical Products International ~ Pensacola, FL 1992 – 1992
Three month contract position; set up layout of laboratory, ordered all test equipment and supplies and developed quality system. Stayed in budget and on schedule.
Senior Analyst Analytical Technologies ~ Pensacola, FL 1992 – 1992
Progressed from analyzing volatile organics to maintaining equipment, making standards and running samples to finished data review and training analysts.
Auditor / Quality Control Supervisor Kraft General Foods ~ ID/TX 1990 – 1992
Inspected and audited plant facility condition, GMP and sanitation levels. Supervised lab techs, adjusted product batches, tracked microbiology, sensory evaluation.
Quality Control Technician Land O’ Lakes/Carnation ~ Eau Claire, WI 1988 – 1990
Tested ingredients and finished goods using quantitative and qualitative analysis.
EDUCATION AND TRAINING
MASTER OF ARTS IN ORGANIZATIONAL MANAGEMENT (1997)
UNIVERSITY OF PHOENIX Denver, CO
BACHELOR OF SCIENCE IN BIOLOGY, MINOR IN CHEMISTRY (1987)
UNIVERSITY OF WISCONSIN Eau Claire, WI
Advanced Excel Training
Advanced Safety and Awareness Training, SafeStart
Conducting Effective Out of Specification Investigation, International Pharmaceutical Academy
Art and Science of Interviewing, Western Wisconsin Technical College
Safe and Effective Interviewing, Western Wisconsin Technical College
Evaluating Employee Performance, Western Wisconsin Technical College
Leadership Training, Covey
ASQ Certified Quality Engineer for six years
FSSC 22000 Lead Assessor (2011)
International HACCP Alliance Train-the Trainer HACCP Course (2011)
AIBI Food Processing Sanitation / Hygiene (2011)
AIBI HACCP On Demand (2011)
AIBI HACCP Workshop (2012)
Implementation of the BRC IOP Packaging Standard (2013)
Management Skills for Managers (2014)
AIBI HACCP Assessments (2014)
FSMA Pathway to Compliance (2015)
FSMA PCQI Human Food (2016)
FSMA PCQI Animal Feed (2017)
BRC ATP (Approved Training Partner (2019)