JENNIFER LEE

**** ***** **. *********, ** *****

443-***-****

adgy5x@r.postjobfree.com

Education: University of Maryland Baltimore County, Baltimore, Maryland December 2017 Bachelor of Arts in Biological Sciences

Work

Experiences: OptumServe [UnitedHealth Group] Falls Church, VA Office Coordinator/ Administrative Assistant 7/19 – Present

Create, maintain, and coordinate meetings and calendars avoiding scheduling conflicts

Schedule meetings and conferences in Microsoft Outlook

Make travel arrangements (airline, hotel, ground transportation, office space) for meeting attendees

Create, prepare meeting materials, agendas, and distribution to appropriate individuals in a timely manner

Organize, schedule, coordinate, and facilitate presentations and materials for executive levels

Compile and provide professional research, preparation materials, need information to executive levels

Prepare, record, format, label, print, and file office documents, proposals, letters, spreadsheets, and reports for necessary audiences, clients, executives, internal business partners

Review documents to ensure accuracy, quality, and revision as needed

Post necessary documents to relevant systems (e.g., SharePoint, DocuSign, Salesforce, communications boards)

Organize and maintain offices, common areas, and conference rooms with supplies appropriately

Host, schedule, coordinate, and set up resources and technology, conference rooms, food, and virtual meetings (e.g. WebEx) for meetings and events

Ensure appropriate personnel receive access to office space, common areas, and conference rooms

Plan, organize, and coordinate logistics of large onsite and offsite events

Create, track, and perform expense report with Concur

Great communication skills (written and verbal)

Monitor, sort, and distribute documents, materials, and mail to appropriate internal and external personnel

Answer phone calls and take down messages in a professional phone etiquette

Accept deliveries and distribute to appropriate resources

Order supplies and assist with new employee onboarding

Assist with managers in organizing meetings professionally

Organize scheduling and catering staff for client events

Monitor and oversee office communications, emails, calendars, and phone calls in a professional manner

Contact and submit purchase orders with relevant vendors to order office supplies when needed

Greet and provide prompt efficient services to all guests

Communicate and collaborate with facilities management regarding potential changes, improvements, of potential issues, maintenance, and repairs when needed

Apply company policies and procedures in everyday tasks Lafayette Federal Credit Union Mclean, VA

Office Coordinator/Member Service Representative 11/18 – 6/19

Organized and order office supplies

Answered phone calls and take down messages in a professional manner

Scheduled meetings and conferences in Microsoft Outlook

Answered emails in a professional manner

Greeted and provided prompt efficient services to clients and members

Managed all administrative tasks

Applied company policies and procedures in everyday tasks

Processed all deposits, withdrawals, payments, and transfer for members, via in person or telephone

Disbursed cashier checks

Balanced day’s transactions and totals

Received and verified cash and checks for amount and endorsement

Opened new member accounts and provide information to clients/members by explaining products and services

Opened new applications for new loans

Kevin Kyung Inc. Baltimore, MD

Accountant Assistant Manager/ Administrative Assistant 06/12 – 11/18

Answered phone calls and took down messages in a professional manner

Organized all employees’ paycheck and work schedules to ensure a coordinated work environment

Recorded all account payable and receivable transactions

Dealt with store financial issues with different companies to help resolve any issues at hand

Provided customer care in Korean to non-English speaking Korean customers Michelle Han Inc. Baltimore, MD

Accountant Manager/ Administrative Assistant 08/12 – 11/18

Prepared and managed journal entries weekly for a small business to log the business progression

Analyzed business incomes and expenses to ensure profits

Generated annual financial reports using Excel

Resolved inventory and order issues with effective communication and problem solving Private Tutoring Ellicott City, MD

Private Tutor 08/17 – 10/18

Taught English, Math, Science, Social Studies, Government, and computer skills

Answered students’ questions

Went over school tests, quizzes, homeworks, and classworks

Helped with Student’s homeworks, projects, and essays Reading Town Ellicott City, MD

Tutor 03/17 – 01/18

Taught Math and English

Answered students’ questions

Helped to improve reading skills

COGC CPA Silver Spring, MD

Administrator 08/15 – 01/16

Communicated and answered clients phone calls in a professional manner

Prepared and managed work schedules to ensure a coordinated work environment

Recorded and organized all payable and receivable transactions

Organized all client’s information and transaction with QuickBooks

Create invoices and statements for clients

Provided customer care in Korean to non-English speaking Korean customers Skills:

Software skills: Microsoft (Word, PowerPoint, Excel, Outlook, SharePoint), Google suite, Cisco WebEx, Zoom, Deltek, DocuSign (eDoc), Concur, Ariba, Salesforce, QuickBooks,

Languages: Fluent Korean

Good communication skill, attentive to detail, demonstrate initiative for all work, dedicated to the underserved populations

Skilled with research and analysis, prioritization and problem-solving

Highly organized, able to work efficiently in fast-paced work environment References:

● Tia Jenkins (OptumServe) Coworker 917-***-****

● Tekeshor Johnson (OptumServe) Coworker 919-***-****

● Krissy Lee (Kevin Kyung Inc.) Manager 410-***-**** adgy5x@r.postjobfree.com

Personal References:

● Mila Choei 410-***-****

● Kitae Ohn 571-***-****

adgy5x@r.postjobfree.com

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