Palmetto, FL 34221
Primary Phone : +1-407-***-****
adgxzf@r.postjobfree.com
EDUCATION
I.P.E.S. Seraing, Belgium
September 1999-June 2001
A2 Computer technician, computer networking, assembly/testing. French Academy of dramatic arts. Seraing, Belgium
June 2003 - Graduated in Dramatics arts and declamation. EXPÉRIENCE
Lifestyle Director
Pope Properties Esplanade at Artisan Lakes, Palmetto May 2019 - Present
● Assist the CAM with all property management items.
● Director of activities for the HOA community.
● Manage a team of Wellness Concierge and Lifestyle Staff.
● Financial acumen. Saved over 20k in supplies the first six months by researching new vendors with the same qualities standard.
● Created 2020 Budget for the HOA community.
● Created new entertainment and activities targeted for our demographic. Activities Director/ Department Head
Bluegreen Vacations The Fountains - Orlando
May 2017 - May 2019
● Department Head for activities, pool areas, and common areas.
● KPI Tracking, budget for merchandise, supplies, payroll, vendors
● Increased revenue by 50% and reduced cost by 70%.
● Financial acumen. Saved 150k first year and over 80k second year for both departments combined.
● Created new activities through in-house and outside entertainment to enhance guest experiences. Guest satisfaction increased by 12 points over 6 months.
● Created new SOP to comply with new regulations.
Entertainment Director
Royal Caribbean International Onboard
January 2008 - May 2017
● Directly Manage 17 senior staff management and 300+ staff
● Manager of all Entertainment, Musicians, Dancers, Activities Staff, Sports, Broadcast, productions, and Technicians.
● KPI tracking for APD revenue, guest satisfactions.
● Morning shows, and activities for English Speakers. Jeremie Guglielmi
Page 2
● Creation of new Games shows, and TV advertising to increase sales onboard. Sales Lionetti Hair Clipper Service Arizona Phoenix September 2008 to present intermittence
● Invoices, customer service, sales, IT management. Labor Energy Sydney, Australia
July 2009 – July 2010
● Building stands for exhibit systems.
● Installation of posters for Coleman's groups stadium Scg Activities Manager MSC CRUISES Onboard
May 2005 to July 2009
● Manage a team of 10 peoples, activities manager, bring on new ideas and activities.
● Public relations, shows, entertainment, host all activities, socializing, crowd management, theater, cabaret, dance class, schedule the cruise compass, cabaret, karaoke, guest entertainment.
IT technician MT Unirepair groonsvel, Netherlands February 2003 – October 2004
● Hardware repair : Sun monitors, retail billing station, IBM Library Loaders, LTO, HP industrial printer cartridges
LANGUAGES
French : Native language Italian : Native language English : Fluent Spanish : Fluent Portuguese : Good German : Basic
REFERENCE
Josh Eaton Keith Williams
Cruise Director Cruise Director
adgxzf@r.postjobfree.com adgxzf@r.postjobfree.com
Denis Charles Sciortino Robert Taggart
Cruise Director Hotel Director
adgxzf@r.postjobfree.com adgxzf@r.postjobfree.com