Steven M. Norris

Gibsonia, PA ***** adgxyt@r.postjobfree.com

440-***-**** linkedin.com/in/steven-m-norris

SR. OPERATIONS LEADER

Motivated self-starter with extensive experience as a small business owner in rigging and precision machinery transport. Expertise in corporate operations, facility management, and human resources. Key accomplishments:

Small business owner recognized by clients and colleagues for high degree of personal integrity

Expert general manager of contracts in rigging, millwrighting, electrical, plumbing, trucking

Superior communication skills, including effectiveness in marketing tangible and intangible services as well as persuasive and profitable negotiation in customer relations

PROFESSIONAL EXPERIENCE

Michaels, Pittsburgh, PA

Replenishment Manager May 2019-Present

Manage team to build planograms for product

Manage team to unload truck and place product onto floor

Act as Manager on Duty for store in absence of Store Manager

OBC Industrial, Cleveland, OH December 2018 – December 2019

Rigging Services Manager

Increased profit generation 130% from $0.5MM to $0.65MM through best-in-class contract assessment, bidding, and execution

Grew client database from 50 to over 350

Improved organizational effectiveness by building rigging services division from 4-person to 7-person team, including on-the-job skillset and capability training for all employees

American Industrial Rigging, Cleveland, OH May 2004 – December 2018

Vice President

Joined AIR at a pivotal juncture in 2004, facing the verge of failure. Analyzed business operations and implemented key strategy pivots. Reviewed P&L, re-structured vendor contracts, streamlined equipment and eliminated associated costs, reduced waste, re-worked workflow, and implemented new technologies. Completely revitalized the business, leading to its successful sale to OBC Industrial in 2018.

Grew annual business sales over $0.5MM (110% increase) through improvements in asset expenditure and management

Exceptional sales skills in contract assessment, bidding, execution, accounts receivable, and accounts payable

Managed company scheduling, training, and 4-employee crew daily, including lead role on contracts as foreman, responsible for full safety and execution of job requirements

Directed a team of 2-4 associates as foreman on majority of annual >250 contract jobs

Performed asset maintenance and all related mechanical engineering requirements on 4 semi-tractors, 6 trailers, 11 lift trucks, and a portfolio of hydraulic lifts and pumps

Managed facility ownership, including estimate through completion of facility-related projects for maintenance, environmental health and safety, energy savings, and ergonomics

Experienced human resources company leader for hiring, training, payroll & benefits management, and union negotiations

EDUCATION

University of Toledo, Bachelor of Business Administration

University of Toledo, Bachelor of Organizational Development and Human Resource Management

Minor in Business Law, Concentration in Finance

PROFESSIONAL TRAINING / SKILLS

Commercial Driver’s License, Class A

Forklift Operators Certificate

American Heart Association First Aid, CPR and AED

OSHA Certified: Confined Spaces, Lock-out Tag-out, Crane Signal Person

COMMUNITY ACTIVITIES

Mars Baseball Association, Head Coach, 2020-Present

Northeast Ohio Men’s Baseball League, Team Manager and Player, 2004-2019

Avon Tee-ball Association, Head Coach, 2019

Avon Soccer Association, Assistant Coach, 2018-2019

Westlake, Ohio, High School Baseball, Coach, 2004-2009

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