Reza Arzanian

adgxxs@r.postjobfree.com 973-***-**** linkedin.com/in/rezaarzanian

Multilingual, analytical communicator adept at relationship building and stakeholder collaboration. PROFESSIONAL EXPERIENCE

Regional Manager, AllStar Communications, Los Angeles, CA 3/2019-1/2020

• Established expertise in all aspects of technical and business requirements to perform issue resolution, improve customer relations to 98% satisfaction rate, and significantly increase repeat sales

• Collaborated with CEO and team leaders to effectively troubleshoot customer issues and provide solutions for field technicians

• Provided insight to strategic partners and internal departments to improve customer service by working through diagnostics, troubleshooting, gathering, and communicating customer requirements

• Trained recruits to perform required technical and customer support functions Business Development Manager, Hercules Pharmaceuticals, Port Washington, NY 7/2015-2/2018

• Served business accounts at 250 pharmacies to provide competitive rates

• Managed portfolios of existing and prospective partners, led sales processes from initial contact to contract closure stages, and generated $1,000,000 in sales in the first 12 months

• Maximized revenue growth by 45% via market mapping implementation and price strategy adaptation

• Provided training for neuromonitoring, laser therapy medical devices, and wound care products

• Trained marketing team on complex medical concepts

• Participated in trade shows, symposiums, and labs to build relationships with key opinion leaders and generate leads

Asst. Product Manager (Intern), Hercules Pharmaceuticals, Port Washington, NY 6/2014-11/2014

• Generated comprehensive reports on market research

• Conducted briefings to communicate results of the analysis to leadership teams

• Collaborated with sales and marketing teams to develop high-quality proposals and presentations EDUCATION

Certificate, International Trade and Commerce, Global Management 9/2019-Present UCLA Extension

Master of Business & Science, Biotechnology and Genomics 9/2013-5/2015 Rutgers University, New Brunswick, NJ

Bachelor of Arts, Biology 9/2011-1/2013

Rutgers University, Newark, NJ

Bachelor of Science, Molecular Biology and Microbiology 9/2007-6/2011 Azad University, Tehran, Iran

SKILLS

Technology: Microsoft Office, MS Project, R, SPSS, Salesforce Language: English (fluent), Farsi (fluent), Arabic (basic working knowledge)