Sarfraz Mir

adgxwe@r.postjobfree.com 845-***-**** www.linkedin.com/in/sarfraz-mir/

Professional Summary

An adept ITQA, IT project leader and strategist who effectively solve complex enterprise test challenges using leading edge solutions, strategies and approaches. An innovative solution provider and skilled manager who leverages IT and Project Management best practices and process improvement strategies drawn from multiple methodologies and years of experience to deliver organizational and enterprise test effectiveness. A leader in transformational change with a solid understanding of KPI-driven metrics and evidence-based decision support and thought leadership.

Core Expertise

Testing Management Project Management Automation Framework TCoE Team Building & Mentoring

Test Data Management DevOps Safe Agile Validation (CFR Part 11) ALM/JIRA JMeter LoadRunner Sales Force SAP ERP Power BI

Professional Expertise

Stryker, Upper Saddle River, NJ March 2020 – Present

Project Manager

Oversee SAP implementation project by working closely with the business stakeholders.

Ensure project deliverables and quality of services are aligned with industry standards and as per compliance guidelines.

Work closely with the Director of Testing and will take on specific areas of the testing cycle based on the current software release needs.

Manage multiple responsibilities while maintaining a high level of documentation and consistent project status reporting utilizing ALM and Microsoft Power BI tool.

Johnson & Johnson, Bridgewater, NJ June 2019 – Feb 2020

Test Lead

Spearhead testing efforts in defining Test Strategy creation, Test Executions and coordination for Business Simulation Testing (BST) and User Acceptance Testing (UAT).

Monitor activities across work streams and readiness for BST/UAT Execution.

Ensure test data set up completed and routed for pre-execution review and approval.

Conduct defect triage meetings across teams and prioritize defects and observations with the support from business users.

Prepare and present testing status reports and risks on daily basis.

Dun & Bradstreet, Allentown, PA Nov 2018 – May 2019

Test Lead

Define and implement test strategies (taking risks, resources, timelines and budget into account).

Spearhead of On-Shore and Off-Shore teams.

Develop Test Tool Automation framework in JBEHAVE/Cucumber and conduct detailed Test Tools Analyses.

Automate functional and performance testing around SalesForce/Legacy Systems for repeatable testing in Selenium/JMeter.

Discuss the pros and cons of automated testing, and which functions best lend themselves to automated testing.

Implement repeatable processes which decrease the frequency of defects in all test cycles, and completed products.

Create integration test plans, test objectives and test cases.

Hands on AWS, Serverless approach to align with 2019 vision.

Spearhead efforts to align Scrum practices across 3 projects.

Johnson & Johnson, Edison, NJ June 2018 – Oct 2018

UAT Test Lead

Responsible to architect End to End/UAT test strategies and test planning.

Responsible for implementing automation frameworks for the projects teams to automate regression tests.

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Professional Experience (Continued)

Coordinate with numerous teams and to interact with client leadership.

Deliver all testing deliverable as per compliance perspective by following CFR Part 11 guidelines.

Triage defect meetings and collective solution to all issues/risks.

JM Information Systems LLC, Edison, NJ Sept 2017 – June 2018

Project Manager

Manage teams distributed across 3 sites to perform all testing phases as per requirements.

Coordinate and deliver strategy documents, project planning, scheduling, resource allocation and risks associated along with risk mitigation plan.

Responsible to build cohesive teams to share best practices and increase the productivity for Functional and Non-Functional Testing efforts.

Coordinate with clients and partners to assess and document acceptance criteria for all projects.

Keep the release schedules updated and communicate risks to stakeholders to avoid impacts on releases.

Accenture LLP, Philadelphia, PA Apr 2013 – June 2017

Test Architect Manager

Successfully delivered a $4.6 million cloud based Sales Force project for an insurance client by leading a team of 43 test analysts and testers.

Implemented resource allocation and capacity planning improvements by following 70/30 ratio model across on-shore and off-shore, resulting in 40% reduction in technical resource costs and operational excellence for the business and client.

Teamed up with client business units for a leading credit card processing client in understanding direction of client’s best testing practice and supported in defining a tailored road map. Worked closely with the business team for their success and acted as trusted adviser during project duration.

Worked closely with the client leadership which resulted in securing more business to conduct and manage UAT activities for client.

Standardized a Test Case construction method enabling critical test case complexity metrics and support for “Rapid” adoption of functional automation using a “script-less” test case adaptor. Standardized test cases were built “Automation-ready” and supported a test automation framework that increased reusability by 40% and TCO reductions approaching 20%.

Spearheaded and implemented test data requirement process for Integration Testing required for a SAP project implementation in Asia Pacific Region as the first phase of global implementation for the client.

Successfully implemented test automation using Selenium and JIRA tools which reduced 60% of the regression cycle resulting in faster releases with better quality of the applications.

Coordinated in defining and implementing Continuous Integration approach for the projects by working closely with DevOps teams.

Assisted in creating RFP’s for new projects, service agreements and participated in risk assessment sessions.

Successfully conducted 4 weeks of in-class training sessions for New Hires focusing in Testing Practice and Methodologies.

Conducted and monitored execution of Validation (CFR Part 11) efforts of CRM application for a leading Pharmaceutical client, resulting in saving money by utilizing same resources for the client.

Victoria Secret, Columbus, OH (Consultant) Jul 2012 – Apr 2013

Senior Consultant

Provided strategic solutions and baselines in terms of both technical and operational aspects to gather SLA’s for the projects.

Developed and implemented procedures that improved capturing SLAs and data requirements for functional and performance testing which reduced the cycle by 30% for all load testing efforts.

Early detection of latency issues in pre-prod environment prompted timely turnaround times without compromising performance testing timelines.

Successful load testing of the site resulted in seamless $50+ million online sales for 2 days for the business without any latency issues in production.

Prepared Performance Test Summary Report and dully sign offs from stakeholders.

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Professional Experience (Continued)

USPS, Wilkes Barre, PA (Consultant) Aug 2010 – Jun 2012

Performance Test Lead

Participated and supported ‘Proof of Concept’ sessions for Automated Tools for the business.

Designed and supported implementing TCoE (testing center of excellence) for performance testing teams across the board. TCoE supported business operations to streamline project activities in more controlled manner in terms of cost and timelines with more visibility across the board.

Spearheaded efforts to automate test data creation for load testing efforts resulting in timely delivery of stable code into production.

Refined and standardized SOPs around capturing SLAs for load testing activities resulting shorter durations for project delivery.

CompuPlus Intl., Edison, NJ Nov 2008 – Feb 2010

Project Manager

Coordinated with clients stakeholders, business analyst, and developers to reduce a backlog of 500 enhancement requests for Sales Force to 100 requests in 3 months using Agile methods.

Accountable for the creation of all project artifacts such as: detailed requirements, comprehensive scope definition, staffing and work plans, task estimates, project schedule, budget, risk plans, quality plan, procurement plan and communication plan.

Negotiated project content and deliverables. Managed user expectations, vendor deliverables. Coordinated with outside contractors for delivery of the system as per agreed upon milestones.

Improved the SDLC life cycle process by developing a cost effective, minor project life cycle that moved away from the longer more cumbersome waterfall cycles and reduced the overall management costs by an estimated 27%.

Supported implementation of Clarity as the PPM tool. Improved the change management and SOX compliance processes for the organization.

Consistently delegated and distributed work to off-shore counterpart and delivering expected results to business clients.

Prepared schedules for tracking of the tasks across the teams and conducted regular/periodic team meetings to provide project specific plans and status updates.

Provided technical know-how, support, mentoring and coaching team members on technology, business and other project specific aspects.

Performed ongoing communications with Infrastructure Technology Outsourcing cross functional teams; facilitated infrastructure and applications build and deploy operational readiness.

StayInFront, Fairfield, NJ Mar 2006 – Nov 2008

Quality Assurance Manager

Built cohesive test team who shared best practices, test responsibilities, and supported reuse of test cases.

Successfully leveraged resources across multiple projects to do more with less. Consistently met project milestones for multiple parallel projects.

Pushed for improvements in software development practices to increase software maturity prior to delivery to test team.

Created/updated best practices around testing across the corporate level and assisted to update release management process as well.

Greatly improved integration of test engineers with development teams resulting in a cohesive work environment.

Successfully implemented test automation using QTP tool which reduced 60% of the regression cycle resulting in faster implementations with better quality of the applications.

Shared knowledge across the teams to conduct/execute Validation testing efforts without outsourcing to specialized vendors, thus saving money for the business for each project.

Additional Professional Experience

Morgan Stanley, Manhattan, NY

Release Manager

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Professional Experience (Continued)

Tracked and coordinated with test managers for upcoming release schedules and associated risks impacting those releases. Coordinated meetings with the senior managers, shared updated schedules and risks with Mitigation plans on weekly basis. Defined and implemented quality checks for all Testing deliverables for better quality across the board.

Daiichi Pharmaceutical, Fairfield, NJ

Senior Consultant

Prepared SOPs for testing practice and successfully implemented. Mentored junior staff as QA practice grew over the time and aligned with new tools and concepts for Pharma Industry. Spearheaded testing efforts of the team and aligning the approach to the guidelines stipulated by Food and Drug Administration around Electronic Signatures(CFR-Part 11). Supervised operational activities for all 3rd party data transformation provided by IMS on monthly basis.

Universal Asset Technologies (UAT), Medford, MA

Programmer/Business Analyst

UAT was delivering quality Asset Tracking and Inventory Control systems to clients throughout North-East of USA. Bar Code technology was integrated into VB/Access applications to make it unique with other competition in this field.

Developed and customized Asset Tracking applications for the clients based on the scope. Provided technical support to the end-users and provided knowledge sharing sessions. Worked closely with the clients for enhancement requests and addressing the estimation and risk mitigations in a timely manner. ited client-sites to gather project requirements as

well as training to the end-users for each system. Steady promotions and commitments earned expanded role to manage company affairs from satellite office (NY) for 8 months.

Education

Master of Business Administration,

Southern New Hampshire University, Manchester, NH (USA)

Certified Scrum Master (Dec 2018)

PMP, AWS Solution Architect, Safe Agile (Completed)

Volunteer Work Involvement

Career Counselor - Mentored 7 counselees to achieve their career goals on yearly basis.

President – Town Hill Condominiums – Served the board and managed the housing complex of 36 condo units for 3 years, unopposed.

(Open to relocate)

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