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Manager Technical Writer

Location:
Cypress, TX
Posted:
October 13, 2020

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Resume:

LINDSEY CJ FULHAM

***** * *** ******* ***** Circle adgxvd@r.postjobfree.com

Cypress, TX 77433 832-***-****

Professional Summary

Lindsey Fulham is an extensively trained agile professional with over 17 years of professional experience in agile and Oil and Gas IT Project & Program Management. She is a proven leader with remarkable interpersonal skills who excels at facilitating alignment between business needs and IT capabilities. Her deep technical expertise, combined with solid industry experience, enables Lindsey to effectively lead teams and deliver results.

Professional Experience

Chevron – Houston, TX 2012-present (& 2006*)

Certified SAFe Program Consultant (SPC) and Release Train Engineer (RTE) / Certified Scrum Product Owner (CSPO) /

Certified Scrum Master (CSM) / IT Project and Program Manager

Gulf of Mexico Business Unit / Energy Technology Company / Information Technology Company

Organized and launched Gulf of Mexico Business Unit’s first Agile Release Train (ART) (with membership spanning Houston, Covington, New Orleans, the Philippines, and India) the Deepwater Express, designed to encompass products focused on reducing Cost of Find (COF) and Cost of Development (COD)

Engaged Business Unit senior leadership to ensure proper support for the Deepwater Express Agile Release Train (ART), including General Manager of Major Capital Projects, General Manager of Operations, and Business Unit IT Manager

Examine BU value streams to optimize the Agile Release Train and its membership leading up to each program increment

Facilitate all BU Agile Release Train (ART) Program Increment (PI) planning workshops and Inspect & Adapt workshops, in addition to all ART activities, including a weekly scrum of scrums and ART sync

Partnered with Enterprise Decision-Making Imperative to merge the BU IT agile Community of Practice into one Decision-Making Community of Practice in order to establish a single source of agile truth in the Business Unit for both IT and the business

Partnered with the Decision-Making Imperative Pilot team to assist the program team in spinning up the first product team

Developed training materials for and facilitated a series of PI planning readiness sessions leading up to each PI planning event as the agile release train continues to grow and encompass additional value streams to educate the ART in SAFe

Led large cross-functional Agile Transformation effort for Gulf of Mexico Business Unit, engaging a team of product managers, product owners and leadership team members across IT and the business to implement SAFe for Lean Enterprises; delivered MVP in December 2019

Connected product owners in the BU’s agile transformation with SMEs in their focus areas across the enterprise to ensure alignment and skilled implementation

Developed training materials on agile and specific frameworks for delivery

Coach scrum masters, product owners, product managers, and other agile practitioners as the agile and Azure DevOps SME; champion scrum across the business

Coordinated large cross-functional, non-co-located teams consisting of members from major capital projects, central IT, Gulf of Mexico business unit, and project resources company, leveraging agile scrum, to deliver high value projects in the MCP portfolio in 2018-2019

Responsible for all financial forecasting and reporting, as well as delivery for MCP portfolio in 2019

Product Owner for large program Production Data Quality (PDQ) Tool; enabled use of a single database instance for multiple users/business units within 6 months

Developed best practices for deployment process and methodology within Upstream Workflow Transformation program and leveraged across the enterprise where value add was achievable

Upstream Data Quality SME, responsible for guiding all Upstream Business Units toward sustainable DQ programs

Managed the D&C Simulation and Visualization project, with responsibility and accountability for all project deliverables, including decision review board presentations, leadership updates, and project team meetings

Negotiated with Corporate and ETC Procurement, Legal and Business/Commercial functions to achieve contract signature and on-time delivery of drilling simulator to D&C

Managed IT projects across all upstream functions and BUs supported by Global Knowledge Management Team

*Served as Project Connect core team member focused on implementing OpenLink Endur for financial and physical trading for Chevron Natural Gas; performed P&L reconciliation for Chevron Natural Gas globally

ConocoPhillips/Phillips 66 – Houston, TX (Phillips 66 after company split) 2008-2012

Global Commercial Marine-Business Improvement Coordinator (PM)

Managed implementation of a complete dock management system at COP’s refining marine terminals, resulting in an 8% increase in dock utilization, annualized savings of ~$600K per site, and total annual savings of $8.4MM. Pilot savings over 2-month period totaled $100K for one site.

Coordinated with CEO and CIO of 3rd party vendor to design dock management system for COP marine terminals and negotiated agreement for pilot licensing

Collaborated with Commercial Marine terminal staff to determine opportunities for delay reduction

Conducted training and go-live meetings for project work on a global platform in the US, Europe, and Asia

Developed process for ensuring the successful vetting of marine equipment prior to chartering

SME on vessel tracking applications for global use within the company

Managed company transition projects for successful split into two publicly traded energy companies: ConocoPhillips & Phillips 66

Duke/Spectra Energy – Houston, TX (Spectra Energy after company split) 2006-2008

IT Project Manager in Engineering

Managed the development of all new IT projects within the Engineering & Construction Program

Managed a project team consisting of several developers and a technical writer

Presented project findings/progress and demonstrated new software applications for upper level management

Developed user requirements, business requirements documentation, and designed User Interfaces

TeleCheck Services – Houston, TX 2004-2006

Risk Portfolio Analyst

Managed a portfolio of online payment accounts, including Wal-Mart, Sam’s Club, and Western Union, which consisted of 65,000 subscribers and $550MM in revenue

Worked with other departments company-wide to enable acceptance of online payment methods

Reduced the net cost of check acceptance within my portfolio, while maintaining high levels of customer service through risk management modeling and data analytics

Independent Consultant – Austin, TX 2003

Communicated with clients to implement system and process enhancements as project manager

Ernst & Young, LLP – Dallas, TX 2002

Business Analyst – Litigation Advisory Services

Electronic data discovery (loaded, verified and mined data) in preparation for legal testimony

Developed custom software applications for clients, including testing of applications

Enron – Houston, TX 2001

Technologist – Global Technology Track

Selected as one of thirty-two to join Enron’s Global Technology Track, an elite college Information Technology recruiting program, where only the top 1% of candidates received offers; Performed necessary steps to preserve proper data architecture within the databases; Project Management track in Enron Broadband Services, Enron Networks

Education

Texas A&M University, Mays Business School – College Station, TX 2001

B.B.A, Management Information Systems and Supply Chain Management

President’s Scholarship; Dean’s List; Association of Information Technology Professionals; Financial Management Association; Sigma Iota Epsilon Honor Society; Aggie Orientation Leader, 12th Man Student Foundation

Skills and Affiliations

Technical & Systems Skills: SAFe implementation (SPC/RTE); agile transformation; product ownership (CSPO); scrum (CSM); waterfall; MS Azure DevOps; project & program management; data quality expertise, international business & communications skills; proven leadership ability; impeccable people skills; Commercial marine knowledge and expertise regarding dock management systems, ship/barge tracking, delay/demurrage reduction, risk management and vetting systems; IT quality assurance; data architecture; relational databases; IMOS Marine Operating System; Ship Information System (SIS); PortVision Advantage, PortVision TerminalSmart Dock Management System; custom-developed applications; eDrilling Solutions; simulation and visualization technology

Affiliations: Cy-Fair A&M Club – former President, former member-Board of Directors, and golf chair; Texas A&M Aggie Athletics Ambassador



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