Post Job Free

Resume

Sign in

Customer Care Manager

Location:
Lagos, Nigeria
Salary:
350000
Posted:
October 13, 2020

Contact this candidate

Resume:

ADERIBIGBE BABAJIDE ADEBOLA

No * Balogun Street,off taiwo close,via oregun road, Alausa Ikeja, Lagos State.

P.O Box: 9014 Ikeja

Tel: 070********

OBJECTIVE:-A reliable and creative individual possessing excellent communications skills and a drive to achieving outstanding results aiding in the facilitating of the accomplishment of my organization corporate goals.

PERSONAL DATA

Date of Birth: 19th December, 1981

Sex: Male

State of Origin: Osun

Local Govt. area: Odo-otin

Marital status: Married

Religion: Christianity

Nationality: Nigerian

Languages: Yoruba and English, French.

Email address: adgxqe@r.postjobfree.com

PERSONAL SKILLS

- Ability to work under pressure with little or no supervision

- Ability to plan, organize

- Having positive perceptions towards problem solving

- Good communication skill and interpersonal relationship.

SCHOOLS ATTENDED / QUALIFICATIONS OBTAINED DATES

NEBOSH (National Examination Board in Occupational Safety and Health) IN VIEW

IOSH (Institution of Occupational safety and health) Managing NOVEMBER 2018

Safely certification

• Accessing Risk

• Controlling Risk

• Protecting our Environment

• Improving organisation-wide safety awareness culture and appreciation

of safety measure

• Understanding Safety Responsibilities

• Active staff involvement to improve the workplace safety.

• Measuring safety Performance

IOSH (Institution of Occupational safety and health) Working SEPTEMBER 2018

Safely certification

• Understanding working safely

• Identifying common hazards

• Understanding the difference between hazards & risks.

• Improving safety performance

• Understanding hazard identification.

• Appreciate and improve upon safety performance within

the workplace.

HIIT(hands on institute for information technology), Lagos 2004

Information technology proficiency for graduates

University of Uyo,Uyo,Akwa Ibom state 1998-2003

B.sc accounting

Adebayo Mokuolu College Ogba Lagos state 1991-1997

Senior secondary Certificate

M.D Nursery and Primary school, Agidingbi 1986-1991

First school leaving Certificate

WORK EXPERIENCE

WAEC(West African examination council)-Trainee Feb.1999-aug 1999

Exams & records Dept

JIM-DOT COMMERCIAL SERVICES –supervisor 2005-2006

- Employee supervision and welfare

- Customer care/ Quality assurance

FUFORE SECONDARY SCHOOL ADAMAWA STATE 2006-2007

NYSC

DIOS OIL AND GAS –Operations Manager 2007-2014

- Equipment inspection and provision of protective gears for staff

- Documentation of files,records and financial transactions

- Ensure that non conformances are recorded and corrective actions are taken accordingly

- Delegation of work and instruction to supervisors

Dangote Industries Limited (Obajana Cement PLC-Transport/Logistics Division) 2015-2016

Post held:Logistics Officer (Fleet Telematics System & Control)

• Monitoring the location, movements, status and behavior of a vehicle or fleet of vehicles.

• Monitoring, keep tracks and analyze the fleet management performance.

• Reconciliation of depots/customer(s) deliveries.

• Ensure strict compliance with turn-around time and speed limit monitoring.

• Analysis/Graphical representations of reports.

• Data capturing, analysis and presentations (Biometrics).

• Mine, prepare and analyze daily loading report for the fleet management (depots/customers).

• Generate daily, weekly and monthly violations reports.

• Generating and analysing fleet management performance on monthly, weekly and, daily basis.

• Collation and distribution of reports.

• Ensure the implementation, monitoring and evaluation of new initiatives and procedures related to logistics.

• Design, implement and manage transport and warehousing/check points where necessary.

• Timely transmission of logistics monitoring information, stock levels and distribution status.

• Recover stolen or rogue vehicles while reducing the chance of lost or stolen cargo.

• Perform supervisory duties; coordinate staff for coverage in all areas of the department.

• Perform other (Administrative) functions as required by the management.

Deribs international limited

Post held: (Operations manager)logistics Division 2016 –date

• Perform supervisory duties; coordinate staff for coverage in all areas of the department.

• Perform other (Administrative) functions as required by the management.

• Ensure the implementation, monitoring and evaluation of new initiatives and procedures related to logistics.

• Monitor supplies of raw materials to customers and clients

• Preparation of waybills and invoices for cash payments

• Timely transmission of logistics monitoring information, stock levels and distribution status.

• Employee supervision and welfare

• Customer care/ Quality assurance

AARON DRYCLEANERS (MD/CEO) 2012- DATE

• Managerial duites

• Ensure employee satefy snd compliance wuth safety standards at work place

• Financial planning

• Staff coordination

• Supervision of customer service and satisfaction

REFEREES:

Prof. RALPH AKINFELEYE MR J.M ALABA(rtd)

H.O.D Department of Mass com., Dangote group of companies

University of lagos, Akoka, Lagos State. Oba-akran,Ikeja. Lagos

Tel: 080******** Tel: 081********



Contact this candidate