JACOB ELLI ANAK LITAR
PERUMAHAN AWAM MINDEF BLOCK G8-2-3 BATU 6, JALAN PENRISSEN, KUCHING +601*-***-**** CHUMEL@ROCKETMAIL .COM, JACOBELLI10@GMAIL .COM OBJECTIVE
Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced in multiple job task. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction. Regularly exceed sales goals. A master in the art of upselling.
EXPERIENCE
VACATION SALES CONSULTANT BSM MARKETING 2018-2020
· Consultation with potential customer regarding current vacation club that offered.
· Advise them about general info of the offered package
· Assisting customer in handling their vacation such as booking, reminding and arranging their vacation
· Understand their budget on certain vacation
· Achieving sales target in company
Reason of leaving:
Tourism Industry were affected due to the lockdown happen around the globe TELEMARKETER BSM MARKETING 2018
· Arranging, follow-up and invite potential customer for available roadshow during weekend
· Making confirmation on customer’s booking & appointment
· Achieve sales commission for every client attend the event
· Gaining potential leads/referral
CUSTOMER SERVICE MAHB KLIA2 2016-2017
· Selling passenger item such as gift before their departure
· Asist passenger in carrying their items to departure gate
· Taking care of stocks (Record & Inventory)
CUSTOMER SERVICE OFFICER PLAZA PREMIUM LOUNGE KUCHING AIRPORT 2015-2017
· Assisting passenger to have good ambiance at the lounge
· Helping them to check in their boarding pass
· Update daily operation report, checking stocks (Record & Inventory) JACOB ELLI ANAK LITAR
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SERVICE CREW / SUPERVISOR SARAWAK RIVER CRUISE 2015
· Handling daily cruise operation
· Organizing & set up table for customer booking
· Inventory checking & restocking goods. Making sure everything in order accordingly FRONT DESK PLACE2STAY 2014
· Assisting customer during their checking IN and OUT
· Assist customer in room booking & availability via phonecalls & emails
· Handling hotel daily operation
· Making sure everything are fine and ready to serve SALESPERSON DNMC GROUP 2013-2014
· Doing direct selling/marketing with different product provided by the company
· Direct selling, door to door selling to achieve sales target
· Build/recruiting own team to grow and achieve sales target BARTENDER VITOS BISTRO 2013
· Preparing various type of booze and drinks for customers
· Making sure stock are in order and accordingly
EDUCATION
SIJIL PELAJARAN MALAYSIA SMK ROSLY DOBHY
Received SPM certificate
SKILLS & ABILITIES
· Excellent interpersonal and communication skills
· Poised under pressure
· Experienced in most sales positions
· Fun and energetic
· Hardworking
REFERENCE
Mr Djelton Shegara Mr Cason Goh
Branch Manager Branch Manager
BSM Marketing BSM Marketing
OTHERS
Availability: Can start anytime
Mode of Transportation: Car with Valid license
Expected Salary: RM 2,000