**** ********* ***** **

Johns Creek, GA *****

404-***-****

adgxmr@r.postjobfree.com

Marcelo Marchena

Profile

Self-motivated individual that will adapt and succeed in a constantly changing work environment. Consistently recognized in committing to customers and the growth of the business. Able to work as a dependable leader and as a part of a team. Focused in delivering exceptional customer service, accomplishing and excelling company objectives, ambitious and analytical with the ability to get up to speed in areas with limited background. Seeking a position that aligns with my current experience, where efforts are recognized and skills are put to the test in an advancing pace environment.

Professional Experience

2008–Present Mitsubishi Electric /HVAC Division Suwannee, GA

International Sales Manager

Create annual residential sales development plan, focusing on improving existing distributors and creating new accounts. Pursue elite projects and day to day sales opportunities that create container orders, maximizing margins while securing annual sales growth percentage.

Respond to application, service, warranty and installation questions, redirecting to engineering and other departments when needed.

Create and maintain a relationship to our international database of customers, installers, distributors and engineers assisting them with application projects, sharing product knowledge and providing sales techniques.

Resolve medium level technical inquiries via email and phone, providing specifications for the systems in question and providing resolution’s follow up.

Produce Power Point presentations, updates and product orientations about new lines and their application to new and existing customers. Travel internationally to deliver and apply to the region’s needs.

Research, analyze and study the competitor’s product for cross reference in order to dissect vulnerabilities and win projects.

Education/ Skills

1998–2000 North University/Colombia

2018-Present KSU/Kennesaw, GA.

International Business, Colombia.

Currently enrolled in KSU validating credits for BAS and MBA.

MS Word, PowerPoint, Excel, Outlook, Adobe, Sales Force.

Fluent in English and Spanish.

References

Available upon request.