BUSINESS DEVELOPMENT BRAND STRATEGIST
LEASING & OPERATIONS CROSS FUNCTIONAL LEADER
: adgxh1@r.postjobfree.com : +91-981*-***-***
UPENDRA
TANEJA
RETAIL OPERATIONS PROFESSIONAL
CORE COMPETENCIES
Strategic Planning & Execution
Sales & Business Development
Profit Centre Operations
Business Forecasting
Retail & Space Planning
Channel Management
B2B/B2C Sales
Business Excellence
Market Penetration
Product Launch & Positioning
Strategic Alliances/Partnerships
Customer Acquisition
Team Building & Mentoring
NOTABLE ACCOMPLISHMENTS
REMAX, INDIA
Proved instrumental in recording a increase in
growth turnover in 1st & 2nd quarter of 2019
LENSKART, INDIA
Augmented and over achieved 100% Target
consistently for three months
BIBA, INDIA
Utilized the strong background in line with
corporate leadership principles & streamlined
selection & negotiation process of Franchisee
SAHARA Q SHOP, INDIA
Created healthy environment and was
responsible for operational, warehousing and
supply chain parameters of 360 SKU’s
USHA, INDIA
Conferred for adopting stores on annual basis
to revamp operations and demonstrated
outstanding expertise in increasing average
bill value by 25%
RELAXO, INDIA
Trusted by Chairman for being accountable
for export initiative from Mauritius
SHAHNAZ HUSSAIN, INDIA
Credited for launching and managing 25
Signature Stores & 10 High-end Salons
PEACOCK JEWELS, INDIA
Drive the jewellery product and business-
training across front line store staff and
managed jewellery format stores by achieving
20% like to like growth
BATA, INDIA
Proven ability in planning & operating retail
stores with turnover of INR 5 Cr
EXECUTIVE SUMMARY
A People Leader and Business Strategist offering Three Decades of knowledge of quarterbacking transformations and successfully managing diverse consumer businesses & expansions in emerging markets of India
Sharp business acumen in handling challenging assignments in implementing strategic road-maps, strengthening retail operations, crisis management and managing overall P&L; immense success in launching businesses from scratch across entire emerging territories in domestic market
An inspiring & a pragmatic leader with a proven track record of setting up business profitably and driving operational excellence in association with top-notch global brands & companies; Remax, Lenskart, Biba, Sahara, Usha, Relaxo, Bata, Godrej, Shahnaz Hussain
& Peacock Jewels
Exceptionally strong penchant towards developing market intelligence strategies through dynamic research of market forces & expertise in managing turnaround, roll-ups in high growth companies with demonstrated ability to enhance performance & productivity
Strategic Architect credited with successful implementation of branding and marketing strategies to improve business & promotional opportunities and development of short & long-term plans
Championed high performing teams for achieving growth in dollar value of the business through successful product launch and brand positioning
As a people magnate and mentor, have impressive achievements in setting-up and leading large teams by taking care of the entire gamut of people management practices CAREER TIMELINE
PROFESSIONAL EXPERIENCE
REMAX, INDIA Jan 2019 – Till Present
Head Retail Leasing & Franchise Acquisition
Focusing on organizational growth, identifying key accounts & new business leads by conducting market research to generate higher revenue & exponentially increasing the value of retail & franchise portfolio PAN India basis
Possess thorough understanding of developing growth strategy that focuses on financial gain and client satisfaction. Prepare strategic sales plan for the growth LENSKART, INDIA Nov 2017 – Aug 2018
Retainer Consultant Business Development
Advised and supported the Management in business decisions by executing Sales strategies for smooth operations and functions of the organization
Managed conception, development & implementation of marketing plan and strategies, product concepts, and promotional programs to drive interest & sales BIBA APPRAELS, INDIA Sep 2013 – July 2017
Head Business Development
Innate strengths in retail expansion for ladies ethnic wear contributing to enhancing top- line contribution from INR 450 Cr to INR 560 Cr in FY 15
Strategically steered, planned and executed 165 exclusive outlets & COCO outlets of 1000 to 3500 sqft on company owned format
SAHARA Q SHOP, INDIA May 2012 – Sep 2013
Manager – Retail Operations & Expansions
Proved instrumental in launching 315 stores in single day PAN India level and created Guinness Book of World Record for a single day launch
Through sharp abilities and consistent efforts set up & roll out New Franchisee Store’s. Handled Retail Operations of 40 Franchisee outlets in UP & 30 in Delhi & other states with a Team size of 25 professionals & managed turnover of INR 5 Cr USHA INTERNATIONAL, INDIA June 2008 – April 2012
Manager – Modern Retail & Business Development
Deployed sharp business acumen in launching 30 stores of 1000 sqft in tier 2/3 cities. Trusted for bringing laurels for the premier consumer durable retail chain
Imparted great contributions in achieving growth from INR 20 Cr to 35 Cr for retail operations by training front line personnel on product, soft skills & client service RELAXO FOOTWEAR, INDIA Dec 2005 – May 2008
Head - Retail Operations & Business Development
Instrumental catalyst in launch & roll-out of 70 stores PAN India; post location scouting & market analysis fuelling 20% top-line contribution within 1 year SHAHNAZ HUSSAIN, INDIA Head Retail Nov 2002 – Nov 2005 PEACOCK JEWELS, INDIA Area Manager – North & East Sep 1999 – Nov 2002 BATA, INDIA District Manager Feb 1992 – Aug 1999 GODREJ SOAPS, INDIA Sales Representative June 1988 – Feb 1992 PROFESSIONAL SYNOPSIS
Sales & Business Development
Conceptualizing & implementing business strategies to market wide range of products & achieve pre-set sales & profit targets
Overseeing marketing & Sales operations for achieving increased growth & bottom-line profitability and initiating market development efforts. Formulating business plan for development & growth of the organization.
Analyzing latest marketing trends & tracking competitors’ activities & providing valuable inputs for tuning sales & marketing strategies
Retail Operation & Marketing
Developing operational and marketing strategies to build consumer preference and drive sales volumes through channels
Assisting in formulating business plan for retailing activities & organizational development in the region along with top management
Evaluating marketing budgets periodically including manpower-planning initiatives and ensure adherence to planned expenses
Channel & Distribution Management
Identifying & networking with channel partners to develop the distribution channel, resulting in deeper market penetration and reach
Conducting seminars & presentations to educate organization & distributor channel about the product benefits and sales skill
Monitoring channel sales & marketing activities of distributors; implementing effective strategies to maximize sales and accomplishment of revenue and collection targets Training & Coaching
Conceptualizing & developing need based training modules for developing multi skilled work force for optimum efficiency
Leading, training & motivating teams, ensuring their career development that leads to positive contribution for company
Conduct meetings for setting up sales objectives & designing/streamlining processes to ensure smooth functioning of sales operations
People & Team Management
Creating a positive work environment by reducing the stress, maintain efficiency level & to boost the morale of the employees
Managing Customer Relation Operations and ensuring maximum Customer Satisfaction by providing timely clarification of queries
EDUCATION CREDENTIALS
X-th, ICSE, Bokaro, 1981
XII-th, ISC, Berhampur, 1983
Bachelor of Arts
Kanpur University, Kanpur, 1985
Post Graduate Diploma in Management
(Sales & Marketing), Bhartiya Vidya Bhawan, 1992
PERSONALITY TRAITS
SKILLS SET
INTERESTS
Reading Books
Playing Indoor Games
Listening Good Music
IT TOOLS & PROFICIENCY
MS Office (Word, Excel, PowerPoint)
CERTIFICATIONS
Diploma in Hotel Management, New Delhi
Post Graduate Diploma in Business
Management, Faridabad
EXTRA CURRICULAR
Organized “Cycle Expedition” In College
Active Participant in Debates & Dramatics
PERSONAL DETAILS
Date of Birth: 10th January, 1966
Marital Status: Married
Nationality: Indian
Languages Known: English, Hindi
Place: Delhi NCR, India
Committed Creative
Analytical Passionate
Leadership
Strategic
Proactive
Planner