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Security Officer Customer Service

Location:
Hope Mills, NC
Posted:
October 13, 2020

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Resume:

DAVEN HILLIARD

HOPE MILLS, NC ***** 225-***-**** adgxai@r.postjobfree.com

PROFESSIONAL SUMMARY

Certified IT Professional with a strong background in customer service. Excellent communication skills with proven capabilities in teamwork and adapting to everchanging work environments. Seeking a position that will utilize existing skills while leveraging IT certifications.

TECHNICAL SKILLS & TRAINING

Risk Management

Encryptions

Classless IP Addressing

Network Security

Wired & Wireless Security

Network Troubleshooting

Installation of software,

Malware Prevention &

Computer Diagnostics & Repair

hardware & printers

Detection

Systems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System

Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors

Software: Microsoft Firewalls, Identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic

EDUCATION

Information Technology Security Administrator Program MyComputerCareer May 2020

EMPLOYMENT HISTORY

FedEx Driver March 2020 – Present

Responsible for the loading and unloading of delivery truck.

Perform vehicle inspection before and after every daily route.

Secured all packages safely inside the truck to prevent damages.

Maintained delivery log for pickup and delivery of products to various locations.

Glass Installer Allstate Glass April 2019-Present

Collaborating with project managers and customers to determine glass installation needs

Installing glass into commercial store fronts and ensuring all glass is intact, clean, and sealed

Measuring store fronts and creating accurate reports of supplies needed and ensuring jobsites were prepared and ready for installation

Security Officer US Security Association

Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences

Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates

Responded to alarms and reports of disturbances or unauthorized persons on property



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