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Employee Relations Manager

Location:
Picayune, MS
Salary:
Commensurate with skills and experience
Posted:
October 14, 2020

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Resume:

Frazier Bond, M.S., SPHR

Carriere, MS *****

Phone: 228-***-**** Email: adgx9q@r.postjobfree.com

http://linkedin.com/in/frazierdbondiii

Human Resource Manager Employee Engagement Initiatives Training & Development Performance Management Job Profiling

An accomplished and business-savvy professional with robust experience acquired through years of delivering optimal results & value in high-growth environments and establishing key relationships with business segments globally. Certified Senior Professional in Human Resources with more than 13 years’ experience in strategically aligning, building, implementing, and evaluating talent management solutions for diverse organizations and industries. Skilled communicator able to build collaborative relationships and motivate teams to achieve objectives. Analytical and organized as well as highly adaptable, proactive, and fearless in approach to solving complex problems. Specialize in establishing productive business relationships and resolving critical human capital business issues. Offer an array of skills in accurately assessing employee job performance and recommending action plans and strategies for interdepartmental coordination, consultative relationship building, coaching, training, communication, and schedule planning. Manage all aspects of HR office, including the Learning & Development team, and prepare all associate communication. Demonstrate proven ability to successfully meet all deadlines in a dynamic, fast-paced environment. Exceptional presentation & interpersonal skills with proficiency at grasping new concepts quickly.

~ Led a cross-functional member service standards committee that reduced service order errors by 54 percent through implementing various performance improvement solutions ~

~ Designed and facilitated a cashier process training program that led to reducing balance variances by 55 percent ~

~ Designed and implemented a successful leadership development program which resulted in a 117 percent ROI ~

Skill Areas: Strategic Planning Operations Planning Employee Engagement Initiatives Succession Management Performance Management Cultural Assessment Measurement & Evaluation Job Profiling Training & Development eLearning Design Instructional Design Compensation Employee Relations HRIS & LMS Management Psychometric Evaluation Process Improvement Strong Interpersonal Skills Analytical Skills Team Management Communications Critical Thinking Problem-Solving Time Management Attention to Detail Innovation Leadership Management Skills Administrative Skills

PROFESSIONAL EXPERIENCE

Coast Electric Power Association (December 2007 – present)

Director of Organizational Development

Coast Electric Power Association offers electric energy services and distributes electric energy services to large industrial, commercial, and residential customers. Coast Electric Power Association serves clients in the United States.

®Manage functions pertaining to developing and maintaining a human resources system that meets top management information needs

®Oversee employment policies and procedures, specializing in payroll, rewards & recognition programs, and workplace safety initiatives

®Recruit and screen new job applicants and develop training and development programs for all employees

®Provide consultation in change management, organizational effectiveness, and performance improvement solutions while working in partnership with management and team member groups to orchestrate cultural development and change initiatives that address business strategies

®Create, implement, and evaluate all human resources departmental policies, procedures, and structures

®Lead a team responsible for managing and supporting the assessment of organizational needs and the design, implementation, and evaluation of programs for the professional development and continuous learning of team members, managerial staff, and emerging leaders

®Spearhead initiatives to identify and achieve organizational goals for company culture, emphasizing highly engaged workforce as key to optimal performance and customer satisfaction

®Design and implement “Steps for Success: Career Planning and Development” program

®Manage the hiring process improvement project which incorporates ACT’s WorkKeys Assessments for candidate selection and employee promotions

®Develop, implement, and manage CEPA’s MSR School, focusing on operational competencies by partnering with SEDC’s Medallion Series and service competencies by partnering with Touchstone Energy’s Service Excellence program—resulting in CEPA being awarded the 4-Star Cooperative designation

®Implement and manage CEPA’s first paperless talent management process (Halogen Performance Management) comprising two components: performance management system and LMS (Learning Management System)

®Design and implement customized training and development plans

®Perform quarterly and annual employee performance reviews

®Ensure all employee records are maintained and updated with new-hire information or changes in employment status

®Identify the company’s hiring needs and manage the recruitment process to ensure it runs smoothly

®Respond to employees' queries and resolve issues in a timely, professional manner

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Master of Science in Human Capital Development

University of Southern Mississippi, Hattiesburg, MS 2008

Bachelor of Science in Education & Sports Administration

University of Southern Mississippi, Hattiesburg, MS

Senior Professional in Human Resources – HRCI: Expiration Date - 31 July 2023

ACT, INC.: Expiration Date - June 2020

Jack & Patti Phillips’ WLPI T&D Certificate: University of Southern Mississippi, Gulf Coast Campus

Technical Skills: Microsoft Office Suite, Microsoft Teams, and Internet

Military Experience:

·US Army & Army National Guard

·Ft. Leonard Wood, MO; 4th BN (Battalion), 10th Infantry

·Mississippi Army National Guard; 890th Heavy Combat Engineering BN

·Squad Leader

·E-4 Rank (Specialist)

Community Involvement:

·Leadership Gulf Coast graduate

·Past President and Workforce Development Leader - SHRM Gulf Coast Chapter

·Past President - ATD Gulf Coast Lighthouse GIG

·Vice Chair - Hancock County Workforce Committee: Work-Ready Communities

·Board Member - Harrison County School District Jr. Leadership Program

·Board Member - Twin District Workforce Development Area

·Committee Chair - One-Stop Committee, Twin District Workforce Development Area

·Charter Member – Toastmasters International Club Number 7224221

Obtained top-level support from CEO, formed the exploratory leadership committee, and completed the required Toastmasters guidelines to build a charter club membership of 40 members



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