Customer Service Medical
Resume:
David Aguilar
Pearland TX *****
Email:adgx0f@r.postjobfree.com
Objective
Motivated and conscientious individual with excellent customer service skills who can work effectively with coworkers and managers. Excels in a fast-paced environment and displays effective communication skills in English and Spanish. Looking to utilize my experience, skills and hard work towards the goals and expectations of the company.
Professional experience
Cyracom, Language Line Solutions
Interpreter
August 2016 to Present
Translate sentences spoken in English into Spanish and vice versa
Perform conference calls via telephone
Liaised between Healthcare professionals and LEP patients
Interpreted questions answers in concerns of LEP patients
Served as a cultural mediator where necessary
Interpret and assist clients with understanding program documents and forms
Maintain professionalism when interpreting for case workers during traumatic an emotional sessions with clients
Handling over the phone English / Spanish interpretation for different Industries like insurance, medical, legal, and other
Following protocol and using good note-taking to convey information in both languages
Maintain strict confidentiality of all interpreted conversations
Chevron
Cashier
October 2015 to July 2016
Assist customers in pumping gas
Ensure that the convenience store part of gas station is managed all times
Ring items on the cash register and inform customers of the bill amount
Make quick accurate decisions during our busy day
Education
High School Diploma 2005
UTI Technical Trading Welding School credits 2007
Skills/Strengths
Qualified to deliver and provide Spanish assistance through conversation. Ensure there is full understanding on every conversation
Attention to detail; excellent listening, note-taking, good memory and retention skills
Contact this candidate