KIERRA B. SINGETARY

*** ****** *****, ************, **. 30214 · 678-***-****

adgx00@r.postjobfree.com · LinkedIn Profile: linkedin.com/in/kierra-singletary-5332681b9/

Administrative Coordinator with 2 years of office coordinator experience within the retail and customer service industry. Knowledgeable in scheduling employees (Kronos software), daily store deposits, onboarding employees, filing employee secured information (I.E. I-9 forms), and Microsoft Office. Excellent in supporting store operations and able to learn new systems quickly. Punctual, motivated, dependable, with an outstanding work ethic.

EXPERIENCE

OCTOBER 2018–JANUARY 2020

HUMAN RESOURCES COORDINATOR/OPERATIONS SUPPORT, Marshall’s of MA

Scheduling Associates weekly work schedules (Kronos Software).

Maintained Associate personnel files (updating office binders/information [I-9 information], in charge of write-ups, terminated employee files)

Active role in onboarding process of new hires (scheduling interview, performing reference checks, follow-up calls, etc.)

Maintaining and balancing expense accounts (Petty Cash, performed daily cash office functions, performed daily cash reconciliations.)

Maintaining store supply inventory and requisition. (Ordered monthly; supplies including janitorial, merchandising, signage, office, etc.)

Supported coverage needs throughout store/role modeled exceptional customer service (resolving customer returns, customer issues, etc.)

Partnered with management on associate training needs.

Communicated effectively with Management and Associates when addressing priorities (merchandising store, prioritizing which products need to go out on sales floor); provided updates as needed.

Supported and participated in store shrink reduction goals and programs. (performed yearly; merchandise on sales floor)

JUNE 2016–OCTOBER 2018

CASH OFFICE ASSOCIATE, Marshall’s of ma

Collected money and sales receipts from previous day.

Monitored cash levels and refills as needed.

Counted money and verified all totals

Prepared money for bank deposits.

Filled/Filed all daily reconciliation paperwork as needed.

SEPTEMBER 2015—JUNE 2016

MERCHANDISING ASSOCIATE, MARSHALL’S OF MA

Accurately rang customer purchases/returns and counted change back to customer according to operating procedures.

Properly processed and prepared merchandise for sales floor, following company procedures.

Maintained all organizational, cleanliness, and recovery standards on sales floor.

Participated in the maintenance/cleanliness of the store.

Maintained/upheld merchandising standards and followed company procedures.

Supported and embodied a positive store culture.

EDUCATION

DECEMBER 2020

BACHELORS’ OF SCIENCE IN LEGAL STUDIES, Clayton State University

Coursework including: Legal Research and Writing, Advanced Legal Research and Writing, Legal Issues in Administrative Management, Computers in Law, Law Office Skills and Business Organizations

MAY 2020

PARALEGAL CERTIFICATE, Clayton State University

Accredited by the American Bar Association

MARCH 2017

ASSOCIATES’ OF SCIENCE IN PARALEGAL STUDIES, GEORGIA MILITARY COLLEGE

Coursework including: Introduction into Law, Introduction into Legal Research, and Business Organizations.

SKILLS

Organized

Microsoft Office

Scheduling (Kronos Software)

Time Management

Document Management

Document Reconciliation

Onboarding Software

Customer Service

Staff Relations

Cash Management

Meeting Support

New Hire Mentor

65 WPM

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