HILDA PRONCE ALARCON

E: adgwzh@r.postjobfree.com M: +971**-*******

SUMMARY

** ***** ** ********** ** handling the client’s inquiry and working as Production Administrator, + 3 years working experience as a receptionist in 5 star hotel in Umm Al Quwain UAE and 11 years of experience in sales operations in Philippines.

WORK EXPERIENCE

Production Administrator Accounts Assistant HR-Coordinator Executive Secretary to General Manager and Chief Operating Officer

Steelux Industries LLC, UAQ UAE Amtc Food Service Equipment LLC, Dubai UAE Oct. 10, 2007 – Sept. 26, 2020

Company Profile: Is a turnkey solution provide for bespoke stainless steel fabricated kitchen equipment / Metal works fabrication that cater to foodservice, hospitality, and constructions industries. As an Production Administrator:

Plan, monitor and maintains office services by organizing office operations and procedures, controlling correspondence, designing filing system, maintained its security and confidentiality, reviewing and approving supply requisitions.

Tasks delegation to Inventory Controller, Production Supervisor and Public Relations Officers.

Preparing all business correspondence to clients and vendors.

Office facilities and management.

Handling the function of Human Resource to preparing offer letter, salaries, benefits & booking air travel ticket.

As an Accounts Assistant:

Providing supporting documents to the Account and Finance Department.

Handling communications with clients and vendors via phone, email and in-person.

Processing transactions, issuing checks, data entry and updating Quick Book / Manual ledger.

Assisting with audits and resolving discrepancies.

Preparing Statement to clients and payment advice for vendors.

Handling the petty cash, receivables and payables.

Preparing LPO, Quotation, Job order, delivery order and tax invoice. As an HR-Coordinator:

Responding to internal and external HR related inquiries or request provide assistance.

Redirecting HR related call or distribute correspondence to the appropriate person of the team.

Maintaining manual records of employee’s data such as payroll, personal information, leaves, turnover, loan and advances etc.

Monitoring the Biometric Attendance.

Preparing the monthly salary and overtime of all employees.

Handling the employee’s request.

As An Executive Secretary of General Manager and Chief Operating Officer:

Assist the GM / COO with daily administrative duties and complete a broad variety of administrative tasks that include managing an active calendar of appointments, completing expenses reports, composing and preparing correspondence and compiling documents for meetings.

Act as the point of contact among executives, employees and clients.

Maintained an organized and systematic filing record of legal/commercial contract and agreements of the company.

Drafting the minutes of meeting and other document required.

Preparing monthly report to CEO, GM/COO (Sales and Vehicles Fuel Expenses). Hotel Receptionist

Palma Beach Hotel & Resort, UAQ UAE

Dec. 21, 2003 – May 31, 2006

Company Profile: The traditional Hotel/Resort and Spa Arabian Hospitality offering the tranquility and luxury to a guest.

Receiving visitors at the front desk by greeting and welcoming.

Answering and screening and forwarding incoming phone calls.

Receiving and sorting daily mails.

Handling the guest inquiries and complaints and make necessary actions promptly.

Fax handling and distributed to the concerns department.

Monitoring the cleanliness of front desk facilities.

Monitoring and handling the office supplies.

Preparing sales report to General Manager.

District Manager

Rusty Lopez Enterprises Incorporation Manila Area & Northern Luzon, Philippines May 2001 – Nov. 2003

Company Profile: An enterprise based in Philippines, the company operates in the Leather and Allied Product Manufacturing sector.

Responsible for outlining a comprehensive recruiting and training program for store manager and supervisors to follow.

Monitor the daily transaction for each store (employees attendance, stocks inventory, expenses and sales report)

Application renewal of business permits and other related licenses for the renewal of each store.

Responsible in acquiring space for bazaars and stocks for sale.

Assist and coordinate with all head departments for newly opened branches.

Responsible in keeping safety vault combination.

Assist and turnover of store to upcoming supervisors and keep records of turnover checklist for future reference of incentives and variances.

Conducting hiring and interview for Manpower, Orientation and implementation of company rules and regulations.

Store visitation at least twice a week to assist the store supervisor.

Preparing the bank account application for newly open store.

Preparing evaluation report for appraisal performance.

Weekly report to Vice President and Regional Manager. Sales Assistant

Soon Lee Megamart, Seri Begawan, Brunei Darussalam May 15, 1999 – April 11, 2001

Company Profile: Is the leading Mega Supermarket in Brunei Darussalam that selling the local and branded goods

Responsible for performing over the counter selling through knowledgeable, Courteous, Friendly and efficient customer service.

Attending and assisting customers in the selection and choice of merchandise.

Arranges display of stocks, maintains orderliness and cleanliness of work area from time to time.

Assist in the actual inventory taking of the department and branch as well.

Perform other related duties that maybe assigned from time to time. Supervisor Store in Charges

Centropell Marketing Corporation, Ever Gotesco Grand Central Caloocan City, Philippines June 1992 – January 1999

Company Profile: Is an enterprise located in Philippines, with the main office in Marikina City, it operates in the Footwear, Clothing and Bags / Accessories Stores sector.

Responsible to keep the store key, main door, safety cabinets, lockers and safety vault with combination.

Arrange weekly schedule of staff and keep monitoring the staff, stocks and all facilities in a work place.

Preparing a weekly report to General Manager / Vice President.

Received and keep all memos received from mall admin and head office.

Preparing a monthly sales performance report of the Store.

Preparing the daily sales report and expenses.

Reconciling the sales and cash receipt from Point of Sales Cash Registered.

Assisting with audits and resolving discrepancies.

Monitoring the stocks in and out, slow and fast moving sales and make an order to Purchasing Department.

Preparing daily time records attendance for every cut off to be submitted to head office. QUALIFICATIONS

Bachelor of Science in Business Administration Major in Business Management University of the East Caloocan, Philippines

1992 – 1997

Computer Secretarial

Interface Computer College, Manila Philippines

1990-1991

AUTOCAD 2009 - 2D

The Emirates Education Centre, Dubai UAE

April 2009 – May 2009

BASIC INTERMEDIATE MICROSOFT OFFICE

International Computer Driving License, Dubai UAE

May 2010 – July 2010

TRAINING SEMINARS

Etiquette for Excellent Customer Care

Spearhead Training, Dubai UAE

May 16, 2006 – May 17, 2006

7 Habits of Highly Effective People from the book of Steven Covey Merchants Associations Inc., Grand Central Caloocan City, Philippines March 28, 1995 – March 29, 1995

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