Office Employee Relations
Resume:
KETZY HUTCHISON
*** ****** **, **********, ** ***83
Cell: 765-***-**** • ***********@*****.***
PAYROLL PROCESSING • SCHEDULING & CALENDAR • PRECISION DATABASE MANAGEMENT
Degreed candidate with 15+ years of experience payroll processing. Award-winning data entry perfection with recognition across the company from Human Resources and departmental heads.
Precision Data Entry Skills Typing (60 wpm) Electronic Data Processing Equipment
Problem Definition & Resolution Data Collection & Analysis
MS Suite: Word, Access, Publisher Office Project & Process Improvement
Intermediate MS Excel & Database Management Scheduling & Complex Calendar Management
Tennessee Department of Safety
Driver’s License Examiner, 02/2020 – Current
Driver’s License examiner, Evaluator, and Scheduling
Examine, evaluate, and investigate eligibility for, conformity with, or liability under licenses or permits.
Conduct driving tests for all classes of driver licenses.
Accompany license applicant through the road test route and evaluate driving performance.
Review and evaluate applications, records, and documents in order to gather information about eligibility or liability issues.
Administer oral, written, and road tests to license applicants.
Microsoft Office, Back Office Support, Basic Office Skills, Microsoft Outlook, Scheduling Appointments and Calendar Management. Additional Software: MS Office: Power Point, Excel, Word, Maximo, Onbase, Banner, and Outlook
Tennessee Department of Health
Grants Manager (Admin Services 4), 06/2019 – 12/2019
GRANT WRITING, TIME ENTRY, AND SCHEDULING
Prepares documents necessary for the process of a grant application. This includes the actual application forms and other requirements needed for the approval of the grant.
Manage scheduling calendar for complex electrical crew dispatch.
Provide concierge-level service to internal and external customers. Manage scheduled, cancellation, and rescheduling of meetings.
Coordinate meetings and screen calls or emails and prepare responses to correspondence.
Enters weekly billable time and preemptively gathers and records reimbursement expenses assigning correct client and job number is billed correctly.
Microsoft Office, Back Office Support, Basic Office Skills, Microsoft Outlook, Scheduling Appointments and Calendar Management. Additional Software: MS Office: Power Point, Excel, Word, Maximo, Onbase, Banner, and Outlook
VECTREN ENERGY
Payroll & Operations Assistant, 06/2015 – 06/2019
PAYROLL, TIME ENTRY, SCHEDULING, Hazardous Material Safety Training
Schedule crew management, perform data entry for service calls, work orders, and service cards. Scan documents into the system and file documents.
Establish and maintain clear, detailed processes and workflows for scheduling, messages, document review, travel, and expense reimbursement.
Manage scheduling calendar for complex electrical crew dispatch.
Provide concierge-level service to internal and external customers. Manage scheduled, cancellation, and rescheduling of meetings.
Coordinate meetings and screen calls or emails and prepare responses to correspondence.
Enters weekly billable time and preemptively gathers and records reimbursement expenses assigning correct client and job number is billed correctly.
Microsoft Office, Back Office Support, Basic Office Skills, Microsoft Outlook, Scheduling Appointments and Calendar Management
Additional Software: MS Office: Power Point, Excel, Word, Maximo, Onbase, Banner, and Outlook.
LOCKHEED MARTIN
General Clerk I – FTC, 01/2015 – 06/2015
CUSTOMER SERVICE OFFICE SUPPORT
Excellent verbal and written communications skills; experienced in customer service, answering multi-line phone, messaging duties, reports, document translation. Answered phones for the FTC and input customers info into a data base. Transferred calls and filled out reports for customers that had ID theft problems.
ST. MARY’S CHURCH & SCHOOL
Administrative Assistant, 06/2011-01/2015
PAYROLL & OFFICE MANAGEMENT
Coordinated and perform a range of staff as well as operational support activities for church and school, timesheet record and payroll.
Meeting and Event Management: Schedule and plan meeting, develop and print presentations, order and provide refreshments and meeting/event supplies.
Operate personal computer to compose and edit correspondence and memoranda, verbal direction, Spanish translation of legal and internal documents, and notarize documents.
Scheduled and coordinated meetings and materials, appointments, events, direct correspondence and other similar activities.
Created designs for flyer promotions, updated and created church calendars, activities and brochures. Published newsletter, make-submit and file reports and handled office financials.
EDUCATION
Bachelors: Wichita State University – Performance Arts, Wichita, KS United States
Associates: University of Panama 1996 General Law
Certifications and Webinars:
Active Listening techniques for Effective Communication
Untangle the Triangle: FMLA, Workers’ Comp and ADA
Confidence & Assertiveness Skills for Women
Building Better Team Communication
Defeating negativity in the Workplace
Setting Clear Goals & Performance Expectations for Employees
The Business Grammar “ Crash Course”
Mastering Excel Functions & Formulas
Top 10 Mistakes Managers Make and How to Avoid Them
Clear and Confident Communication Skills
How to manage Priorities & Time
How to read Financial Statements - HRCI Credit
Seminars:
Advance Training for Microsoft Excel
How to Communicate With Tact, Professionalism and Diplomacy
Contact this candidate