Admin Assistant
Resume:
SREELESH SASIDHARAN
Abu Dhabi, U.A.E
******************@*****.***
CAREEER OBJECTIVE
Efficient, accuracy-driven Admin Assistant successful at delivering key clerical support to internal teams, suppliers and other stakeholders. Demonstrated success in analytical problem solving and boosting operation efficiency. Bringing 5 Years of superior performance in related role. SKILLS
• Microsoft Word, Excel, Outlook
• Calendar Management
• Data Entry
• Communication (Verbal & Written)
• Organization & Planning
• Attention to Detail
• Customer Service
• Proficiency with Photocopiers, Scanners
• Research and Analysis
• Phone Etiquette
• Team Work and Delegation
• Flexibility and Efficiency
CAREER HIGHLIGHTS
Admin Assistant
Dumailani Trading Company, Abu Dhabi, U.A.E
September 2015 – Present
• Handling MD’s appointment calendar, scheduling & coordinating meeting, & arranging business travel schedules, hotel bookings, etc.
• Drafting and composing correspondence for Managing Director’s approval and signatures.
• Maintaining a file record of all incoming and outgoing correspondence and maintaining a systematic filing for all documents.
• Receiving and screening incoming calls, taking and relaying messages, respond to requests for information determining which priority matters.
• Preparing document submittals, tender and bidding preparation, hardcopy and softcopy for registration and prequalification to Oil and Gas companies in UAE.
• Preparing and handling the petty cash, weekly/ monthly report status of the expenditures of the company.
• Performing general clerical duties to include but not limited to: photocopying, faxing, mailing, filing and retrieving.
Education Consultant
Learning Time, Indira Nagar, Bangalore
October 2014 - July 2015.
• Consulting Play Schools and Daycares and explain about the program.
• Meet young parents and do awareness and educate about the kid’s brain development. Process Associate
Justdial.com, Cunningham Road, Bangalore
June 2013 - July 2014
• Experienced telemarketing professional with 1 year of experience.
• Telephone or email to respond to correspondence from customers or to follow up initial sales contacts.
• Explain products or services and prices, and answer questions from customers.
• Answer telephone call from potential customers who have been solicited through advertisements.
• Obtain customer information’s such as name, address and payment method.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazines, visiting cards.
Front Office Executive
Ivory Hotel Apartments, Abu Dhabi, UAE,
June 2007 - September 2011
• Attending to all types of customer queries through phone and walk-ins.
• Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
• Accept hotel booking and take reservation through manual and software network, assign room to guest coordinate with all the section in the hotel.
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Handles customer question, complaints and suggestion with the highest degree of courtesy and professionalism to resolve customer issue.
• Maintain and update files / carry out night audit through computerized WISH system.
• Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed.
• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings. Document Controller
BSNL, BTS Road, Bangalore
May 2006 – January 2007
• Maintain a systematic flow of documents, correspondence & filling.
• Assure documents quality to ensure completeness, accuracy and compliance with establish procedure and updates.
Customer Support Engineer
INFOTECH EXPLORER INDIA (P) Ltd, Indira Nagar, Bangalore, India November 2005 – April 2006
• Handles customer complaints.
• Troubleshoot Computer
• Solve computer hardware related problems.
• Installing Operating Systems & Software’s
COMPUTER PROFICIENCY
• ADNOC SAP Ariba
• Excellent ability in Microsoft Office Package (Word/ Excel/ Power Point)
• Well versed in Internet (Internet Explorer) & Email Applications. ACADEMIC CREDENTIALS
• Bachelor of Arts (BA English) from Bharathiar University.
• Diploma in Electronics and Telecommunication Engineering from NIET.
• Higher Secondary School (HSC) from Calicut University, Kerala.
• Secondary School (SSC) from Kerala State Board.
PERSONAL DETAILS
Date of birth : February 4th 1981
Languages known : English, Hindi, Malayalam, Tamil Marital Status : Married
Religion : Hindu
Sex : Male
I hereby declare that the above information is true and sincere to the best of my knowledge and belief.
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