SREELESH SASIDHARAN

056-***-****

Abu Dhabi, U.A.E

adgwvc@r.postjobfree.com

CAREEER OBJECTIVE

Efficient, accuracy-driven Admin Assistant successful at delivering key clerical support to internal teams, suppliers and other stakeholders. Demonstrated success in analytical problem solving and boosting operation efficiency. Bringing 5 Years of superior performance in related role. SKILLS

• Microsoft Word, Excel, Outlook

• Calendar Management

• Data Entry

• Communication (Verbal & Written)

• Organization & Planning

• Attention to Detail

• Customer Service

• Proficiency with Photocopiers, Scanners

• Research and Analysis

• Phone Etiquette

• Team Work and Delegation

• Flexibility and Efficiency

CAREER HIGHLIGHTS

Admin Assistant

Dumailani Trading Company, Abu Dhabi, U.A.E

September 2015 – Present

• Handling MD’s appointment calendar, scheduling & coordinating meeting, & arranging business travel schedules, hotel bookings, etc.

• Drafting and composing correspondence for Managing Director’s approval and signatures.

• Maintaining a file record of all incoming and outgoing correspondence and maintaining a systematic filing for all documents.

• Receiving and screening incoming calls, taking and relaying messages, respond to requests for information determining which priority matters.

• Preparing document submittals, tender and bidding preparation, hardcopy and softcopy for registration and prequalification to Oil and Gas companies in UAE.

• Preparing and handling the petty cash, weekly/ monthly report status of the expenditures of the company.

• Performing general clerical duties to include but not limited to: photocopying, faxing, mailing, filing and retrieving.

Education Consultant

Learning Time, Indira Nagar, Bangalore

October 2014 - July 2015.

• Consulting Play Schools and Daycares and explain about the program.

• Meet young parents and do awareness and educate about the kid’s brain development. Process Associate

Justdial.com, Cunningham Road, Bangalore

June 2013 - July 2014

• Experienced telemarketing professional with 1 year of experience.

• Telephone or email to respond to correspondence from customers or to follow up initial sales contacts.

• Explain products or services and prices, and answer questions from customers.

• Answer telephone call from potential customers who have been solicited through advertisements.

• Obtain customer information’s such as name, address and payment method.

• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazines, visiting cards.

Front Office Executive

Ivory Hotel Apartments, Abu Dhabi, UAE,

June 2007 - September 2011

• Attending to all types of customer queries through phone and walk-ins.

• Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.

• Accept hotel booking and take reservation through manual and software network, assign room to guest coordinate with all the section in the hotel.

• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

• Handles customer question, complaints and suggestion with the highest degree of courtesy and professionalism to resolve customer issue.

• Maintain and update files / carry out night audit through computerized WISH system.

• Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages.

• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.

• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed.

• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings. Document Controller

BSNL, BTS Road, Bangalore

May 2006 – January 2007

• Maintain a systematic flow of documents, correspondence & filling.

• Assure documents quality to ensure completeness, accuracy and compliance with establish procedure and updates.

Customer Support Engineer

INFOTECH EXPLORER INDIA (P) Ltd, Indira Nagar, Bangalore, India November 2005 – April 2006

• Handles customer complaints.

• Troubleshoot Computer

• Solve computer hardware related problems.

• Installing Operating Systems & Software’s

COMPUTER PROFICIENCY

• ADNOC SAP Ariba

• Excellent ability in Microsoft Office Package (Word/ Excel/ Power Point)

• Well versed in Internet (Internet Explorer) & Email Applications. ACADEMIC CREDENTIALS

• Bachelor of Arts (BA English) from Bharathiar University.

• Diploma in Electronics and Telecommunication Engineering from NIET.

• Higher Secondary School (HSC) from Calicut University, Kerala.

• Secondary School (SSC) from Kerala State Board.

PERSONAL DETAILS

Date of birth : February 4th 1981

Languages known : English, Hindi, Malayalam, Tamil Marital Status : Married

Religion : Hindu

Sex : Male

I hereby declare that the above information is true and sincere to the best of my knowledge and belief.

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