RESUME OF ASAMKELWE NYHONTSO

Business administrator and Customer service

expert

OVERVIEW

Seasoned Customer services professional with more

than half of a decade of providing executive support either to an individual, department, organization, or institution. 2019 BPESA Eastern cape Global

Business Support Professional award finalist. Good in building an on-going relationship from a solid

foundation, strategist and a negotiator. Skilled in integrating myself to adapt to new environment and the eager of willing to learn new things, assess

issues that serve as barriers to a team or

organization operating at maximum effectiveness.

Highly organized and self-motivated professional

with expertise in customer relations management,

operations management, legal administration,

finance, and human resource administration; from

contract drafting and management to policy drafting and SABPP alignment to maximize efficiency and

productivity. Minutes taking (typing 65 words with 100% accuracy). Served in several middle and senior management levels.

adgwv8@r.postjobfree.com

Asamkelwe Nyhontso

34 Tennyson Street, Quigney

East London, 5201

Cell: 073******* / 081*******

Email: adgwv8@r.postjobfree.com

Personal Statement

I am an administrative and operations professional with a track record of more than six years of managing the operations in the organisation. I have worked as a Customer services expert, Administration manager, office manager to the CEOs office, Administrator either to a department, organisation or Institution, legal administrator to various private law firms, coordinator and a project manager. I am sure you are aware of the Flexibility, self-organised, focus and diplomacy that such positions require. As a highly organized and self-motivated professional with expertise in operations to maximize efficiency and productivity, I am prepared to significantly contribute to your company’s goals and objectives. Personal Details

Marital status : Single

Gender : Male

Nationality : South African

Ethnicity : Black

Date of Birth : 1995 October 14

Language : Xhosa and English (fluently)

Personal Attributes and Achievements

Ability to work independently and mange high volume portfolio

Strategist who provide Strategic advices to Senior executive officials

Skill and experience to integrate myself into an organization quickly and assess issues that serve as barriers to a team or organization operating at maximum effectiveness

Relationship builder and good in dealing with stakeholders and senior officials

Good in leading a big team and provide effective leadership approach and ensure that targets are met while considering the teams well-being

Good typing skills and legal background: 65 words per minute with 100% accuracy

Nominated in 2019 as the BPESA EC finalist for the Global business services support professional award to compete on a national level

Nominated by WSU in 2016 as the Abe Bailey travelling bursary award winner

Voted at Harambee bridging programme as the best typist. Academic overview

Other certificates

CISCO network academy Entrepreneurship certificate CISCO Network academy Cyber security certificate

CISCO Network academy Internet of things course

Harambee youth employment accelerator: Work readiness programme certificate

Tertiary level

Walter Sisulu University : Diploma in Office management and technology Year : 2016

Secondary level

Nqabisile S.S. S : Matric (Grade 12)

Year : 2013

Work History

Business Process Enabling South Africa (BPESA): EC Committee Position Held : EC Executive Committee Administrator Period : May 2019 – January 2020

Duties : - Looking after the admin portfolio for the EC region and ensuring that customer service is achieved

- Liaising with other provinces to ensure that we

are aligned with the national constitution of

BPeSA

- Creating Database of all the businesses operating under BPS Industry in the EC

- Distributing information to the EC BPESA

members

- Involve in recruiting new members and creating

industry awareness in the region

- Taking and preparing Minutes in EC committee

meetings

- Engaging with various key stakeholders

- Working closely with the EC representative to

National EXCO

-

Reason for leaving Temporary position

KGI Holdings (Pty) LTD

Position held : Customer relations and Business administration Period : September 2018 – 30 June 2020

Duties : - Corporate governance and administration coordination

- Ensuring that the organisation provide excellent customer to services

- Building and maintaining relationship with clients and key stakeholders

- Worked hand in hand with the CEO: right hand

man

- Provide strategic guidance to the executive

management and the Group CEO

- Creating and maintaining cross-departmental

relationships to enable leadership success

- Plan and manage all financial, administrative and operational activities for the CEO and Executive

management

- Serving as a strategic advisor and counsel to

executive officials / leaders

- Handling internal and external communication:

interacting with Board of Directors

- Coordination of all activities in the organisation

- Expand the teams Bandwidth and resources

- Overseeing the day to day operations of the

organisation

- Planning and Coordinating internal and external

meetings

- Being the custodian of all High profile and

confidential information

- Handling the Admin, Accounts, supply chain and

logistics departments as well as legal services

- HR management and administration duties for the

subsidiary company of KGI Holdings

- Drafting all types of contracts and legal documents

- Represent the company in labour dispute matters

- Drafting Policies and enforcing them

Reason for leaving - Retrenchment

Vitshima Attorneys

Position held : Legal Administrator

Period : 2017- 2018

Duties

:

- Provide administrative support to ensure

effectiveness and efficiency

- Ensure adequate record keeping

- Drafting legal documents, letters, distributing

information and filling other applications to court

- Handling organisations correspondences

- Amend statutory and legal documents as per

organisations recommendations

- Make a follow-up on all decisions taken and

inform relevant officials on actions to be followed

- Handling business development and PAIA

Reason for Leaving : Career Development

Walter Sisulu University

Position held : Executive Secretary (University Registrar) Period : 2016 – 2017

Duties - Providing secretarial and admin support to ensure effectiveness in the rectorate and

compliance of the governance and the oversight

decision making by the council

- Plan, draft and distribute notice of meetings,

coordinate submission of all documents for

inclusion in the agenda

- Compile, bind and distribute agendas: prepare

venue for meetings, make travel and

accommodation arrangements: type minutes of

council meetings

- Keep confidentiality of decision taken from the

meeting

- Provide admin support to the Campus rector,

Dean and the director of Student affairs

- Leading admin for more that three departments

namely: Admission, Exams and committees of

all the university’s four campuses

Reason for Leaving : Contract Ended

References

Mr Aphelele Mkhize Chief Operations officer and IT manager Company KGI BPO

Contact 065*******

email adgwv8@r.postjobfree.com

Mr. Cwayitile Mjindi Qualified Attorney

Company Mjindi Attorneys

Contact 073*******

Email adgwv8@r.postjobfree.com

Ms. Asanda Ndinisa Legal Secretary

Company Vitshima Attorneys

Contact 073*******

Email adgwv8@r.postjobfree.com

Contact this candidate