Albert Edelstein, BAS, MCSE, PMP

Vaughan, Ontario 647-***-**** adgwv1@r.postjobfree.com ca.linkedin.com/in/albert-edelstein

PROFESSIONAL SUMMARY

Experienced information systems and technology specialist with a track record of exemplary performance, relationship management and problem solving, delivering solutions specific to business need of clients in fast-paced, agile environments.

CORE COMPETENCIES

Functional Skills: Project Management Business Process Optimization Analytics Problem Solving Communication Stakeholder Management IT Governance Data Architecture and Migration Automation Professionalism Quality Assurance

Technologies: SharePoint (2010, 2013 and Online) PowerApps Power Automate Power BI SharePoint Designer Office 365 (IT Governance, Migration, Design, Development) InfoPath Nintex

Programming Languages: JavaScript html5 CSS XML PowerShell Scripting

PROFESSIONAL EXPERIENCE

MI

MICROSOFT 365 SPECIALIST

MY BLUE UMBRELLA (MBU), CONCORD, ON

My Blue Umbrella (MBU) is a managed service provider delivering computing solutions to clients spanning the Greater Toronto Area, including large corporations, government agencies and small to medium-sized businesses.

Oct 2019 – Present

Supporting all aspects of digital transformation for over 20 managed clients of MBU, including Microsoft 365 consultation services, assisting clients with data migration and architecture on the SharePoint, as well as implementing solutions on the Microsoft 365 platform.

Select Accomplishments:

Leading the design, implementation, and customization of SharePoint-based solutions for collaboration portals.

Managing data architecture, governance, capacity and storage planning, and content migration from remote servers to SharePoint Online, and Azure Blob (Archive) for MBU Clients.

Providing post-rollout support and adoption of Microsoft Teams and SharePoint Online for over 20 organizations.

Assisting with Microsoft 365 technical pre-sales activities leveraging Microsoft 365 capabilities.

Migrated over 12 small- to mid-size organizations to Microsoft cloud.

Trained 300+ users onsite and virtually on SharePoint, OneDrive, Microsoft Teams, and other Microsoft 365 tools; assisting organizations with post-migration issues and office 365 inquiries.

Created customized applications and tools to automate the business process of MBU’s clients, utilizing PowerApps and Power Automate (FLOW).

Created reporting dashboards for the sales and service team, utilizing Power BI

Streamlined processes and achieved approximately $500,000 in savings due to decommissioning of on-premise servers and related equipment for MBU’s clients.

INFORMATION MANAGEMENT SPECIALIST (CONTRACT)

REGION OF PEEL, BRAMPTON, ON

The Region of Peel serves 1.4 million residents in Brampton, Caledon and Mississauga.

Dec 2018 – Oct 2019

Reporting to the Manager of Content Management, acted as a subject matter expert introducing the Microsoft 365 toolset to the Long-Term Care facilities, housing division, and procurement department at the Region of Peel.

Select Accomplishments:

Utilized SharePoint, PowerApps and FLOW to digitize and automate absence requests for over 1,200 Long-Term Care (LTC) staff across five region operated LTC facilities, including capture, tracking and processing of requests.

Engaged end users in business needs identification, solution design and implementation; achieving significant reductions in administrative time, and eliminated the need for file storage resulting in annual savings of $140,000.

Collaborated with departmental stakeholders on creating Proof of Concepts tools for expense approvals, and automated complex procurement approval processes utilizing Office 365 suite of products; engaged project leads to gather business requirements and generate project timelines.

Developed a secured centralized document repository for housing staff to gain consent and provide assessment for client’s in need for housing.

SHAREPOINT DEVELOPER

AVIVA CANADA, MARKHAM

Aviva insurance is one of Canada’s leading providers of property and casualty insurance

Jul 2015 – Dec 2018

Reporting to the Manager of Business Services, led the creation of departmental collaboration portals and customizable solutions as part of Aviva Canada Digital Transformation Strategy for diverse departments, including underwriting, claims, accounts payable, information technology, facilities and human resources; optimizing internal business processes.

Select Accomplishments:

Developed over 40 bilingual SharePoint based tools and team sites, applications and content management solutions; servicing approximately 4,000 users utilizing master pages, InfoPath, SharePoint Designer, JavaScript, Web Services, Bootstrap, CSS, and MS Flow.

Designed an Aviva Canada award winning solution, for issuing, approving and tracking authority statements for national commercial underwriters, in compliance with government regulation.

Automate and streamline complex business processes for the IT, Human Resources, Billing & Finance, Facilities, Claims, Fraud, and Underwriting Departments utilizing SharePoint workflows.

Utilized MS Flow for a more efficient resolution process to address customer complaints made from Social Media.

Collaborated with corporate and cross functional teams on projects aimed collecting key performance indicators for diverse business units, using custom built demand trackers and Qlik Analytics.

Acted as a primary conduit for new and existing projects, and worked directly with stakeholders to ensure timely achievement of key deliverables, utilizing MS Project and JIRA.

Conducted business process analysis and proactively identified opportunities for optimization.

Reduced outsourced development costs by $800,000 per annum by effectively developing and implementing cost effective solutions.

Lead on Lotus Notes to SharePoint migration projects.

Authored governance plans detailing the roles and access levels for SharePoint projects.

Designed, developed and implemented user acceptance testing cases and created user manuals.

Trained site owners on administration of SharePoint, governance and best practices.

APPLICATIONS MANAGER

GROUPM CANADA PT WPP, TORONTO, ON

GroupM is the largest media investment company in the world, with more than $104.5bn in billings

Jun 2013 – Jun 2015

Reporting to the Director of Applications, designed and developed business automation and approval tracking solutions for the media industry, based on MS SharePoint.

Select Accomplishments:

Developed proprietary solutions to digitize and automate media purchasing processes for internal and external clients such as Yum!, Pfizer, Energizer, and inBev; contributed to increased customer satisfaction and re-sign of clients totaling in excess of $1 Billion in annual revenues.

Collaborated with stakeholders and decision-makers to define process requirements and design solutions to automate and optimize business processes utilizing SharePoint designer, Nintex workflow / forms, InfoPath,

as well as captured new business opportunities.

Created financial dashboards to track key performance indicators, forecasting and business intelligence systems using MS SQL, Tableau.

Designed responsive SharePoint Intranet and Extranet sites, utilizing master pages, page layouts, and device channels for custom branding, cross browser and mobile device compatibility.

Created SharePoint based tools such as travel expenses, IT purchase approval tools, and system access approvals.

Streamlined financial processes and approval tracking, utilizing VBA Macros, SharePoint Designer and Nintex to enhance the efficiency of the Accounting and Finance departments, saving 40 hours/month in work effort.

Collaborated with CFOs to create SharePoint based finance and accounting forms and approval systems.

Developed functional requirement specification documents, user manuals, and test cases.

Created roadmaps, timelines and test plans for migrating SharePoint 2010 sites and workflows to SharePoint 2013.

SYSTEMS ANALYST

GROUPM CANADA PT WPP, TORONTO, ON

Mar 2001 – Jun 2013

Reporting to director of information systems, provided technical solutions for mission critical network systems across multiple sites.

Select Accomplishments:

Led cross-functional teams to create and maintain corporate Intranet and Extranet sites.

Collaborated with finance department in the development of a purchase orders and tracking system.

Acted as a single point of contact for vendors and internal users of their services for escalations and new engagements.

Participated in regional server room consolidation and virtualization initiative to reduce physical server count and reduce associated annual operating costs.

Designed and supported a corporate network consisting of 500 plus users across multiple sites.

Planned and developed projects plans, milestones, and timelines for replacing and upgrading switches, servers, O/S and peripherals.

Conducted technical analysis of IT systems, including the governance framework, architecture, and disaster recovery and business continuity; attaining 99% up time.

Composed monthly Sarbanes Oxley (SOX) reports and participate in yearly IT audits.

CERTIFICATIONS

MS-900: MICROSOFT 365 FUNDAMENTALS AND REQUIREMENTS – Pluralsight (in progress) 2020

CERTIFIED PROJECT MANAGEMENT PROFESSIONAL (PMP) – Project Management Institute 2016

CORE SOLUTIONS OF MICROSOFT SHAREPOINT SERVER 2013 – New Horizons Computer Learning Center 2014

WINDOWS 2003 SERVER ADMINISTRATION – Winnet Systems 2005

E-COMMERCE PROGRAMMING – Xincon Computer 2001

MICROSOFT CERTIFIED SYSTEM ENGINEER (MCSE) Certification #9245144 – Winnet Systems 1998

EDUCATION

Bachelor of Applied Science (BAS), Technology Management 2009

Bemidji State University, Minnesota, United States of America

ELECTRONICS ENGINEERING TECHNOLOGIST DIPLOMA 1994

George Brown College, Toronto, Canada

AWARDS

aviva

AVIVA CANADA BRAVO AWARD 2017

For outstanding performance and going above and beyond the call of duty

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