FAIZAL KHAN
E-Mail: adgwun@r.postjobfree.com
Mobile: 090********
SYNOPSIS
•Over Eight Years of experience with well-honed expertise in the areas of mutual fund, insurance operations, cash management and administration management, etc.
•Highly motivated, positive and goal-oriented, with demonstrated professionalism, attention to detail as well as the proven ability to be a good leader.
WORK EXPERINCE
ACCOUNTING (Billing) JUL 2019 – STILL CONTINUNING
ICICI Prudential Asset Management Comapny SEP 2018 – JUL 2019
Branch Service Executive – Retail Sale Department LOCATION – JHANSI
Talking & Executing transactions through digital platform – Spreading awareness to more people to invest digitally which is more convenient than in physical form.
Arranging for meetings – Setting up meetings for IFA to aware them about schemes so that they may bring more business to AMC.
TAT Monitoring – Monitoring of transactions since received till the funds are transferred to the scheme.
Proper transaction verification – Checking of each and every detail of the transaction received. This includes KYC, cheque, filled application form with complete details of investor.
ST tagging – Logging a query weather financial or non-financial into the system and getting them resolved for each & every call/ walk-in.
CRISH reporting – It includes reporting of non-financial details (nominee, mobile, email updating) for each walk-in investor
Computer Age Management Services (CAMS) May 2010 – January 2018
SENIOR PROCESSING OFFICER LOCATION - AGRA
Roles & Responsibilities:
Operations:
•Financial and Non- Financial Transactions reporting after proper and thorough
verification.
•Reconciling historic transaction on T+0 by 4.00 P.M. to identify and rectify missed
transaction or wrong posting.
•NFO reporting to BO after thorough verification.
•Follow up for all the pending escalation and pending (DC Reject, Redemption, and
Switch) with BO, HO & AMC.
•Resolving NIGO cases within TAT.
•Quality & accuracy of work and as per regulatory mandate.
•Verify availability of PAN in CAMS KRA or other KRAs (Inter-operability).
•Handling daily audit activities and KYD AMFI ARN process. Dealing with customer, AMC
& distributors regarding operation part. Hero Fin-corp finance file process.
•Handling Reliance securities demat accounts application processing
MIS Preparation:
•Daily Transaction Summary to BO
•Daily EOD count control to BO
•Monthly Financial/NFT /MIS Transaction report Daily/Monthly Hero Fin-corp MIS to
BO.
•Daily/Monthly Reliance Securities Demat application MIS to BO.
Customer Dealing:
•Attending customer and distributers calls, and Email Related Complaints/Requirement
and Query.
•Satisfactory resolution of service request/complaints within the standard timeliness.
•Proper coordination with BO & AMC person & HO related requirement and
query/complaints.
•Knowledge upgrade – referring website/training material.
•Ensuring improved efficiency and quality of services.
•Monthly internal department meeting and discuss new initiatives /issues/suggestions and
feedback across functions.
•Following Strictly set guidelines issued by various departments of HO.
•Manning of Front Office functions. Annalise of overall Staff Activity related functions.
QUALIFICATION:
•Completed 10th from U.P. Board in 2005
•Completed 12th from U.P. Board in 2007
•Completed B.A from Dr. B.R.A University in 2010.
Other Qualification:
NISM-Series V-A - Mutual Fund Distributors Certification Examination Passing on January 2018
NISM-Series II-B - Registrars to an issue and share Transfer Agents Mutual Fund Certification Examination Passing on March 2016.
Personal Details:
Date of Birth : 15 July 1991
Father's Name : Late Mr. Iqbal Khan
Marital Status : Single
Permanent Address: H.No.24/47 Cham Cham Gali, Gudri Mansur Khan. Agra (UP) – 282003.
Hobbies : Book Reading, News listening