Medical Assistant Back Office
Resume:
LATASHA A. LUCKEY
Greater Dallas Area
adgwr4@r.postjobfree.com
SUMMARY
A reliable and top-performing medical assistant with broadly diverse expertise encompassing urgent care, laboratory, occupational health, emergency services, inventory, research and development, and clinical development. A dynamic self-starter who possesses a proven track record in promoting and maintaining smooth clinical visits and providing excellent patient care by gathering vital patient information, maintaining inventory of medical supplies, and assisting providers as required. Contributes to company success with hardworking, energetic, and ambitious attitude, utilizing exemplary communication and dedication to execute tasks and meet deadlines while perpetually redefining expectations.
EXPERIENCE
Health Texas Provider Network (HTPN), Dallas, Texas
Certified Medical Assistant, 2017-2020
Assisted provider by facilitating patient and information flow through numerous phases of patient visit.
Reviewed schedule daily. Prepared EHR and supplies to promote/maintain smooth patient flow throughout clinic visit.
Greeted and escorted patient and family to exam room.
Obtained purpose of visit, vital signs (blood pressure, pulse, temperature, and measurements) and documented information accurately and timely into EMR.
Informed provider of abnormal readings or significant deviations from prior visits.
Prepared specimens for processing and performed in-house Clia-waived tests and other laboratory procedures required per patient visit (urine specimens).
Assisted with scheduling of F/U procedures or necessary referrals.
Restocked inventories and supplies and equipment for exam rooms utilizing cost-effective measures and techniques.
Performed all duties in compliance with all federal and state regulations.
Provided patients and families thorough education regarding preparation for procedure and post-procedure needs.
Received and directed phone calls, scheduled appointments, checked patients in, obtained necessary patient information to file and update patient records, and ensured all forms and consents completed by patients.
Performed patient checkout process, assisted with referral processing, and arranged laboratory services.
Prepared patients for examination. Took vitals and recorded patients' health history.
Assisted physician with medical treatments, procedures, and exams.
Managed inventory of medical supplies and equipped exam rooms with appropriate supplies.
Utilized knowledge of patient care and examination procedures to execute tasks.
Performed front and back office responsibilities, greeted and assessed patients, roomed patients, obtained vitals, utilized computer skills including EMR, and answered incoming patient calls.
Collected copays and scheduled procedures.
Verified patient information by interviewing patient, recording medical history, and confirming purpose of visit.
Ensured patients understood procedure being rendered at time and addressed concerns.
Made refill calls, set up EMG machine and process referrals, and provided patient care and customer service skills.
Verified rooms stocked with supplies to assist doctor with any procedures.
BAYLOR SCOTT & WHITE INSTITUTE FOR REHABILITATION, Dallas, Texas
Certified Medical Assistant 2017 -2020
Received and directed phone calls
Scheduled appointments
Checked-in patients, obtained necessary patient information to file and update patient records, and ensured all forms and consent were completed.
Checked-out patients, assisted with referral process and arranged laboratory services.
Prepared patients for examination: took vitals and recorded patients’ health history.
Assisted physicians with medical treatments, procedures, and exams.
Managed inventory of medical supplies and equipped exam rooms with appropriate supplies.
Knowledge of patients’ care and examination procedures.
CAREATC, Richardson, Texas
Certified Medical Assistant, 2013-2017
Used E-Clinical Software to update and enter data,
Maintained patients’ scheduling, charting and referrals.
Rooming patient’s, took and documented vital signs, symptoms, and conditions and prepared patient for provider exam.
Administered medication under physician’s direction and within the scope of clinic.
Performed routine blood draws as ordered by provider as well pap smears.
Called patients and informed of lab results.
Provided instructions to patients regarding medications and followed-up as needed.
Called pharmacy with prescription refill prescriptions as prescribed by and under the direction of the physician.
Performed diagnostic testing such as EKG, audiograms, injections, spirometry and visual screenings as instructed and completed all necessary paperwork.
Provided patients with educational materials as directed. Ensured rooms were properly stocked and supplies were current and within expiration dates.
Promoted quality patient care and customer services/satisfaction.
ADDITIONAL EXPERIENCE
ALL MEDICAL PERSONNEL (PEDIATRIC SPORTS & SPINE), Grapevine, Texas, Medical Assistant, 2010-2012. Duties included both front and back office responsibilities, greeting and assessing patients, rooming patients, obtaining vitals, applying and removing splints/casts, bivalve, computer skills including EMR, performing clear and accurate X-rays, answering incoming patient calls, and making sure the patient and parents understood the procedure that had been rendered at the time and addressed any concerns. Made refill calls and referrals, scheduled surgeries. Made sure all rooms were stocked with supplies and assisted the doctor with any procedure.
JERRY GURKOFF, D.O., Grand Prairie, Texas, Medical Assistant, 2002-2010. Experience of more than eight years as a Medical Assistant. Prepared rooms and patients for procedures, ensured all paperwork was completed. Ordered supplies as well as restocked rooms and cleaned. Provided immobility to broken bones or soft tissue injuries, bandaged and dressed, brace fittings, removal of casts, sutures, staples and pins. Answered phones, scheduled appointments, refilled calls, and referrals. Provided patient care and customer service. Operated X-ray and other equipment to administer routine diagnostic test or department and scheduled patients for test.
PROFESSIONAL DEVELOPMENT
PCI Health Training Centers, Study of Medical Assistant, 1998; no expiration
Certified Medical Assistant (NCMA), Expires: 2021
Current BLS CPR American Heart Association, Expires 2021
Performance Masters, Study of Non-Radiologic Technologists (NCT), Expires: 2022
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