Administrative assistant, Receptionist, Office Manager, CSR
Resume:
CINDY ELMORE
Carrollton, GA ***17
***********@***.***
Executive Summary
An entrepreneurial-minded, hardworking woman willing to think outside the box & make a
difference in the workplace.
Strong organizational, communication, and people skills
Easily adaptable to an ever-changing work environment
Work Experience
Andrew Jackson’s Hermitage
Hermitage, TN March, 2017 – April, 2020
Hired as first receptionist for this non-profit organization.
Answered phone and handled in-person inquiries regarding tours, pricing, and appointments.
Responsible for keeping weekly calendar and ordering all office and coffee supplies for the site.
Reconciled day’s receipts at close of business.
Bethesda Workshops
Nashville, TN May, 2016 – January, 2017
Hired as first office manager for this non-profit.
Supervised two administrative agents.
Advised callers re: workshop details and finance options.
Coordinated workshop enrollment process including all paperwork according to HIPAA guidelines. Inspected participant files for completion of all paperwork, follow up letters and financial arrangements before submitting for archiving.
Reviewed paperwork and resolved any discrepancies with hotel for workshop participants.
Enhanced relationships between contract counselors, workshop personnel, and home staff.
Woodmont Hills Church
Nashville, TN August, 1999 – May, 2016
Supported two pastors with all administrative tasks.
Provided excellent customer service, via phone and in –person, to individuals in need.
Reorganized food pantry for increased efficiency and to ensure freshness of food.
Utilized an online portal to create efficient communication of food needs for 1100 congregants.
Strengthened outreach to senior citizens and shut-ins.
Standardized potluck details and trained volunteers so that anyone can now successfully host a congregation-wide dinner.
Adapted successfully to changing work responsibilities when there was turnover among the staff.
Education
Oklahoma Christian College, Oklahoma City, OK
Bachelor of Science: Psychology
April, 1988
Kansas State University, Manhattan, KS
Master of Science: Human Development & Family Studies
May, 1990
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